Firefox was working, today did not start with error message the the version of this file is not compatible with the version of windows you're running.
Computer has Windows 7 Ultimate 64bit. Firefox has run fine for over a year on this computer. Nothing was changed or updated except Windows update shows that it installed updates on Aug 19. I had computer off for week before because out of town, came back and started on Aug 18, but Firefox worked on that day. Did not use FF again till today. Today on Aug 22nd, firefox will not start, shortcut icon has changed to program not there. Exe in folder when clicked brings up error message say the version of this file is not compatible with version of Windows I am running. Firefox exe shows created Aug 20. I suspect update, either Windows or FF but lean towards windows, happened that broke things. I notice IE 10 updates, .NET framework updates and malicious software removal tool updates were installed. I have tried restarting computer, did not fix. Tried to run as admin, didn't work. I do not want to uninstall FF unless have to because of all the stuff I have in there, bookmarks, last pass passwords, etc.
Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files ('''not the profile folder where the bookmarks are stored''') and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.
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"The version of this file is not compatible with the version of Windows you're running.
Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."Hi sunisha,
According to your description, you'd like to run the application in your colleague's computer.
I provided the EXE to a colleague who is also running 64-bit Windows7 Enterprise but receives the following error...
If you want to test the application, you could provide the whole Debug folder to colleague instead of the single exe.
"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."
Check if the collegue's computer is running 64-bit windows:
Enter Control Panel, click on System and Security.
Under this, you can view the system type. This will describe whether you have 32-bit or 64-bit.
You can also try compatiblity mode.
If the program is not compatible, then you may try to install and run the program in compatibility mode.
Use the following steps:
1) Right click on the Program
2) Click on Properties
3) Click on Compatibility tab
4) Select Run this program in compatibility mode and select Windows Vista or whatever operating system the program was running successfully.
And if you still have questions, I suggest you deploy the application to the Local Network with clickOnce, then your collegue can install the application from the network.
#ClickOnce deployment
http://msdn.microsoft.com/en-us/library/t71a733d(VS.80).aspx
And also, you could recreate a new small application in your computer in Any CPU, then check if this small new application can work well in your colleague's computer. This can judge if the problem is caused by your application.
If you have any other concern regarding this issue, please feel free to let me know.
Best regards,
Youjun Tang
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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I've searched everywhere I can think of for a solution to this problem with no success. I see other people have reported similar issues and these have not yet been resolved.
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Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
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Try the Firefox SafeMode. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
# You can open the Firefox 4.0 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
# Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
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