Firefox will updage. I get this message: Something is preventing firefox from updating securely. Please make sure that you have the latest version
I get this error message: Something is preventing Firefox from updating securely. Please make sure that you have the latest version of Firefox. I have uninstalled and re-installed. It did not work. Support tells me to click on Firefox at the top. I have no word at the top which says Firefox. I have the Firefox icon.
This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file firefox.js that overrides the update URL with a wrong link.
Do a clean reinstall and be sure to remove the Firefox program folder.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* [/questions/826858]
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'''bold text'''
well i kinda fixed it i spose...
i deleted everything in appdata under mozilla & macromedia and deleted the plugins folder from my installation folder for ff3. uninstalled ff3, reinstalled ff3. now everything works fine. just have to redo my bookmarks & settings.
sorry to waste anyone's time...but hopefully if someone else has the problem, now they can fix it. peace.
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