Firefox won't re-install, saying that it's running. I was trying to delete the files manually.

I tried re-installing firefox and it wouln't let me, saying that i had to close it first. so i tried to manually delete the files instead of uninstalling and now nothing works.

Reboot the computer. That will close everything.
'''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}
Save the file. Then;
Using your file browser, open the '''Programs''' folder on your computer.
'''Windows:''' C:\Program Files
C:\Program Files (x86)
'''Mac:''' Open the "Applications" folder.
'''Linux:''' Check your user manual.
Look for, and rename any Mozilla and Firefox folders by adding '''.old''' to them.
Now run the full installer.
If all goes well, remove the OLD folders when you are done.

Similar Messages

My firefox won't work; It says "unable to connect" and I have tried all of the tips for troubleshooting and it still wont' work.

Firefox opens up with an "unable to connect" message; it also says it cannot establish a connection to the server with these three bullets: 1) The site could be temporarily unavailable or too busy. Try again in a few moments.
2) If you are unable to load any pages, check your computer's network connection.
3) If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
I have tried to do all of the tips that you have on your website for troubleshooting and nothing seems to work. I know it is not my Internet connection because my roommates can get on Firefox without a problem and my Internet Explorer opens just fine.
== This happened ==
Every time Firefox opened
== I wanted to do homework last night. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; FunWebProducts; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 1.1.4322; Tablet PC 2.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; AskTbARS/5.8.0.12304)

Ccote15-
If your iPad is defective and is still under warranty, you can take it to an Apple Authorized Repair Center and get it fixed. If you are worried about a defective replacement, then a repair may be a better way to go. <Apple Authorized Repair Centers>
Personally, I would prefer getting a replacement. You read about many defects here in this forum, but they only represent a tiny percentage of all iPads sold.
Fred

I need to install I DVD but it says that:An eligible iDVD application was not found in the location /Applications., I need to install I DVD but it says that:An eligible iDVD application was not found in the location /Applications.

PLease, I am trying to install I DVD but it says that an eligible iDVD application was not found in the location /Applications.
Somebody can help me?

It sounds as if you're trying to install an update rather than the actual application itself. iDVD is no longer included with new Macs and you'll need to use your original Applications disc to install it (or, if you never had it at all, but iLife '11 from Amazon to get iDVD).
Good luck,
Clinton

I reset my iPhone 5s yesterday because my fingerprint bottom is not working. It says that failed every time I was trying to put my print... Now that I reset my phone the fingerprint pass code do not appear in the setting.

I reset my iPhone 5s yesterday because my fingerprint bottom is not working. It says that failed every time I was trying to put my print... Now that I reset my phone the fingerprint pass code do not appear in the setting.

Hi Emilemny,
Welcome to Apple Support Communities.
The TouchID settings will not be available until you create a passcode, see the article linked below for more information.
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
You can set up Touch ID in iOS Setup Assistant or by tapping Settings > Touch ID & Passcode. To set up Touch ID, you must first set a passcode. Touch ID is designed to minimize the input of your passcode, but you need a passcode for additional security validation, such as enrolling new fingerprints.
-Jason

ITunes Match has stopped uploading - every file errors and says waiting - I have tried to delete the files and use other formats etc. I have had the service since Day 1 and NEVER had an issue. It didn't start until the Delete from Cloud switch to Hide

iTunes Match has stopped uploading - every file errors and says waiting - I have tried to delete the files and use other formats etc. I have had the service since Day 1 and NEVER had an issue. It didn't start until the Delete from Cloud switch to Hide from cloud - the files that do not upload show grayed out on my other devices.

Have you confirmed that you successfull purged iTunes Match by also looking on an iOS device? If so, keep in mind that Apple's servers may be experiencing a heavy load right now. They just added about 19 countries to the service and I've read a few accounts this morning that suggests all's not running perfectly right now.

Firefox wont now start under Windows8 - it thinks it is open - I can not uninstall as it thinks firefox is running - I can't delete the files manually either

Firefox was working ok my wife's computer for the last month under Windows 8. We just had to reinstall MS Office and now Firefox will not open. I tried deleting it through Control Panel, but that fails - it thinks the application is running. I tried deleting the files manually, but again failed as it thought a file was open. Helper will not open either.

Have you tried shutting down and restarting Windows since this problem started? Problems with uninstalling can be caused by a backup of deferred updates that Windows clears when it restarts.
But... to return to the problem of Firefox not starting, what are you seeing: Does it display an error message? Does it crash immediately?

How do I fix my photosop when is says that it could not load FastCore Routines module because the file was not found?

Every time I try to turn on Photoshop a pop up shows up and says "Could not load the FastCore Routines module because the file was not found." How do I fix this?@

Here is a solution for an older version of Photoshop with a slightly different message, but it might be the same reason—trying to use older PS plug-ins with a newer version of PS:
http://helpx.adobe.com/photoshop/kb/error-could-load-fastcore-multiprocessor.html

TS3899 I cannot get my emails to send from my IPad. I can send on my desktop computer. That's why I think it is within my IPad that I have issues. I tried to delete the account and readd it. It still won't send. I can receive email to it. What else can I

Does anyone have any other suggestions

Yes, their email is powered by Yahoo! who is having critical issues with their email products. It's been all over the news so I'm surprised you didn't see it.
http://bgr.com/2013/12/16/yahoo-mail-access-restored-mayer-apology/
Looks like you just need to wait it out. Good luck!

HT1925 hi, I try to do this and as install happens a message appears stating an older version of Bonjour can not be removed. I tried to delete all files manually, i have even tried Fully restoring my computer but no luck. Can anyone PLEASE HELP ME?

I have a PC that runs Windows XP, I can not down load any new up dates. It appears that an earlier copy of Bonjour is either MISSING from location or is damaged rendering it null. I have tried to download iTunes 10.7 and get stuck. I am so frustrated and well am in need of help. I don't know what more I could short of purchasing knew computer. I even went as far as trying full restore, that one file just cant be fixed. Any Ideas left for me to consider?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I have a problem Installing Primavera Contract Management. When i was trying to deploy the application, it is showing me servlet starting failed.

This is the error.
Exception:
[HTTP:101216]Servlet: "StartupServlet" failed to preload on startup in Web application: "exponline". java.lang.NumberFormatException: null at java.lang.Integer.parseInt(Integer.java:417) at java.lang.Byte.parseByte(Byte.java:151) at java.lang.Byte.parseByte(Byte.java:108) at com.primavera.exponline.common.base.CommonUtilities.init(Unknown Source) at com.primavera.exponline.servlet.StartupServlet.init(Unknown Source) at weblogic.servlet.internal.StubSecurityHelper$ServletInitAction.run(StubSecurityHelper.java:283) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) at weblogic.servlet.internal.StubSecurityHelper.createServlet(StubSecurityHelper.java:64) at weblogic.servlet.internal.StubLifecycleHelper.createOneInstance(StubLifecycleHelper.java:58) at weblogic.servlet.internal.StubLifecycleHelper.<init>(StubLifecycleHelper.java:48) at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:539) at weblogic.servlet.internal.WebAppServletContext.preloadServlet(WebAppServletContext.java:1981) at weblogic.servlet.internal.WebAppServletContext.loadServletsOnStartup(WebAppServletContext.java:1955) at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1874) at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3154) at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1518) at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:484) at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425) at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52) at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119) at weblogic.application.internal.flow.ScopedModuleDriver.start(ScopedModuleDriver.java:200) at weblogic.application.internal.flow.ModuleListenerInvoker.start(ModuleListenerInvoker.java:247) at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425) at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52) at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119) at weblogic.application.internal.flow.StartModulesFlow.activate(StartModulesFlow.java:27) at weblogic.application.internal.BaseDeployment$2.next(BaseDeployment.java:671) at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52) at weblogic.application.internal.BaseDeployment.activate(BaseDeployment.java:212) at weblogic.application.internal.EarDeployment.activate(EarDeployment.java:59) at weblogic.application.internal.DeploymentStateChecker.activate(DeploymentStateChecker.java:161) at weblogic.deploy.internal.targetserver.AppContainerInvoker.activate(AppContainerInvoker.java:79) at weblogic.deploy.internal.targetserver.operations.AbstractOperation.activate(AbstractOperation.java:569) at weblogic.deploy.internal.targetserver.operations.ActivateOperation.activateDeployment(ActivateOperation.java:150) at weblogic.deploy.internal.targetserver.operations.ActivateOperation.doCommit(ActivateOperation.java:116) at weblogic.deploy.internal.targetserver.operations.StartOperation.doCommit(StartOperation.java:149) at weblogic.deploy.internal.targetserver.operations.AbstractOperation.commit(AbstractOperation.java:323) at weblogic.deploy.internal.targetserver.DeploymentManager.handleDeploymentCommit(DeploymentManager.java:844) at weblogic.deploy.internal.targetserver.DeploymentManager.activateDeploymentList(DeploymentManager.java:1253) at weblogic.deploy.internal.targetserver.DeploymentManager.handleCommit(DeploymentManager.java:440) at weblogic.deploy.internal.targetserver.DeploymentServiceDispatcher.commit(DeploymentServiceDispatcher.java:163) at weblogic.deploy.service.internal.targetserver.DeploymentReceiverCallbackDeliverer.doCommitCallback(DeploymentReceiverCallbackDeliverer.java:195) at weblogic.deploy.service.internal.targetserver.DeploymentReceiverCallbackDeliverer.access$100(DeploymentReceiverCallbackDeliverer.java:13) at weblogic.deploy.service.internal.targetserver.DeploymentReceiverCallbackDeliverer$2.run(DeploymentReceiverCallbackDeliverer.java:68) at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:545) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256) at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

Hi Matias,
Thank for replying. Can you please send me that (Doc ID 1332267.1). Thank you.

I can't get Firefox to start. It says that Firefox is already running after re-install and re-start it again. I have deleted all profiles, but no luck. HELP!

I can't get Firefox to start. It says that Firefox is already running after re-install and re-start it again. I have deleted all profiles, but no luck. HELP! edit

-> [[Firefox is already running but is not responding]]
-> Profile in use
* http://kb.mozillazine.org/Profile_in_use
Check and tell if its working.

Firefox won't start,but when I shut my computer down it says that it is running. What is the problem?

Firefox will not open, but when I shut my computer down it says that it is running and must be forced quit. Once I rebute the computer it opens but is very slow and hang up on many web pages. I have reinstalled it with little help. In contrast, Windows Internet Explorer works fine.

Did you check your security software (firewall)? 
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program. 
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process. 
See:
* [[Server not found]]
* [[Firewalls]]
See also (Hang at exit):
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]
* http://kb.mozillazine.org/Browser_will_not_start_up

I am trying to instal adblock plus, but whenever i check the ad-on screen it always say s that firefox needs to be restarted, i restart it and it keeps on saying that i tneeds to be restarted whenever i check the ad-on screen

this has been happening even before i tried installing adblock plus.

This can happen if one of the files that stores details of installed add-ons is corrupt. Try deleting the files as shown in the corrupt extension files section of the [[unable to install add-ons#Corrupt extension files|unable to install add-ons]] article.

I followed your help directions on "Corrupt extension files" under "Unable to install add-ons", foolishly deleting the files you told me to. Now firefox won't open. I tried reinstalling firefox but it still won't open. Now what do I do?

I was trying to install the SEOQuake add on. After clicking install Firefox would hang up saying the script had timed out and asking if I want to stop it or continue. Didn't matter which option I chose nothing would happen. The only way to stop it was to close Firefox and restart. Tried restarting the computer. Still wouldn't install. Tried installing the Outwit add on and got the same error leading me to conclude it was a problem with Firefox, not the add on. I found this help page <http://support.mozilla.com/en-US/kb/Unable+to+install+add-ons?s=addons+won't+install&as=s> and did everything it told me to. Finally at the end I got to "Corrupt extension files". I foolishly deleted the files you told me to and now Firefox won't even start! I tried reinstalling Firefox and it still won't start. Tried restarting the computer. I have no idea how to get back to where I was let alone install the add ons I wanted to install. Please help. At this point I'd just be happy to be able to get Firefox working.

See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
Create a new profile as a test to check if your current profile is causing the problems. 
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) 
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I've downloaded Lightroom 5.6 today but it won't completely load before windows pops up and says that it has encountered a problem and is shutting the application down. What is my next step....thanks?

I've downloaded Lightroom 5.6 today but it won't completely load before windows pops up and says that it has encountered a problem and is shutting the application down. What is my next step....thanks?

If you use extensions like Adblock Plus or NoScript or Flashblock that can block content then make sure that such extensions aren't blocking content. 
You can see the installed Firefox extensions in "Tools > Add-ons > Extensions".
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

Firefox won't re-install, saying that it's running. I was trying to delete the files manually.

Similar Messages

Maybe you are looking for