First off i live in Mexico, my sleep/wake button is unresponsive

My sleep/wake button is unresponsive, It has been through the usual wear and tear, but I was forced to press it on the far left side of the button, i have read that they immediately change the phone, but that is on the apple retail stores in the US, my question is where can i change my phone in Mexico, my iphone has the SIM card, and Ameican Iphones don't so i do not know what to do.

Crazydude09 wrote:
im not very sure they will give me a new one
Why not? Did you damage the phone? They will not replace a phone that has been accidentaly damaged. And probably neither will "wear and tear" cut it. What is "normal" wear to you might look like "destruction" to Tel Cel.
Anyways, good luck

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Iphone 4 just turned itself off, won't turn on again - sleep/wake button hasn't worked for a while - tried charging (even though it was 50% charged when it shut down) and that makes no difference....tried usb to computer and directo to wall socket. help?

phone 4 just turned itself off, won't turn on again - sleep/wake button hasn't worked for a while - tried charging (even though it was 50% charged when it shut down) and that makes no difference....either via usb to computer and direct to wall socket. Any suggestions...other than heading off to the genius bar tomorrow?

Well, the sleep/wake button is also the power button. If you cannot use it to turn on, then you cannot use it to perform a reset by holding it and the home button together until you see the Apple logo.Those are the only two ways to turn the device on. You can try letting the battery go completely dead and then trying to plug it in. After it has charged for 20-30 minutes, the device may come back on. But, without the sleep/wake button, there is no other way to turn the device on or off.

Is it possible to turn off my 4s without using the sleep/wake button?mine has broken but prefer to turn off overnight and when in work

As above!

It's no possible to turn it off without the sleep/wake button. You can use the mute switch while at work and at night.

My ipad has sort of frozen but will not turn off by pressing and holding the sleep/wake button

my daughters i pad has sort of frozen. She can lock it and unlock it. All it is showing is her wallpaper. All her apps have disappeared.
We cannot restart it as per the apple support troubleshooting assistant as it will not turn off. Help

Have you tried to hold down the sleep and home keys for about 20 seconds or so, until you see a silver apple. See if you can get it to reboot.

Sleep Wake Button unresponsive

I just updated my iPad (1) to iOS 5.1.1 and the sleep wake button became unresponsive. I restored the iPad via iTunes and the button still doesn't work. If I wake it up via iTunes, all functions except the button work fine.
TIA

The trick with water damage is to switch the device off and let it dry for several days in a warm place. It's not the water that causes the problem - it's the combination of water and electricity. It's a pain that you can't remove the battery from an iPhone because that would allow the water to dry out with no power.
Of course, it makes a differences whether the water is fresh or salty, clean or dirty. Salt water's a killer. Fresh water not so much. If you do get salt water in your device, flushing with distilled water (yes, really) helps.

HT1430 My ipad mini is frozen in an app and the home button is stuck. Pressing down on the sleep/wake button does not give me the red slider to turn the ipad off. Is there any other way I can reset?

My ipad mini is frozen in an app and the home button is stuck. Pressing the wake/sleep button does not bring up the red slider to turn the ipad off. Is there any other way I can reset the ipad? Can I remove the battery? and then put it back in?

barbarafromnl wrote:
Can I remove the battery?
No the battery is non removable.
Try a Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

Tried to do updates, now frozen with apple symbol on screen. Can only shut off by pushing both sleep/wake button and power

We have a 32 gb iPad, slow but sure. Just tried to do restore from cloud and now it's frozen. Shut off with power button and wake/sleep only and all I get is the apple symbol when I restart it. Stuck.

If reset doesn't work, try and force iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

TS4036 my ipad wifi cellular 16 GB 4G switched off inbetween and is not switching on at all. I have tried to restart by using sleep/wake button, but red slider does not appear. I have recharged battery, still no response. what should i do?

My iPad Wi-Fi cellular 16 GB 4G switched off suddenly, even when the battery was 40% available. It is not switching on again, i have tried restarting by using sleep/wake button, but red slider does not appear. I kept it off like it was overnight, in the morning agin recharged it, but still it is not switching on. it is not responding, except when i connect the charger, it gives a blink noise that recharge has started. I removed the SIM and tried restart it but no response, What should i do to restart it please?

Seems to be working again, I haven't done anything though. And the "wifi" led on my laptop is off, which should mean that the interface is down.
This is driving me crazy I don't understand how the all thing works, if anyone has any tips that would be very nice.
Thanks!

Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the

Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the reason I'd appreciate if you help how to fix it ...pleasa help me

Doing those doesn't turn off your phone?
As stated hold down the top button only until you see the red slider to power off your phone.
If that doesn't work then take it to Apple and see what they say.

6th generation iPod nano automatically turns off when I push het sleep/wake button or when screen turns black after a while. How can I solve this ?

My 6th generation iPod nano automatically turns off (=stops the music) when I push het sleep/wake button or when screen turns black for power saving mode. Does anyone know how to solve this ?
I have already tried resetting, connecting to PC/iTunes to check the software version, turning off/on, I don't have any inspiration anymore.
Thanks for your suggestions!

Hi VeerleD,
If your iPod touch unexpectedly powers off, you may want to use the steps in this article to troubleshoot -
iPhone: Hardware troubleshooting (The steps apply for the iPod touch) -
Specifically -
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using Apple Support Communities.
Best,
Brett L

My sleep/wake button is sinking in so its not working is there any way to turn my ipod off

my sleep/wake button is sinking in so its not working is there any way to turn my ipod off

nope. If your under warranty apple will cover it. If not find a repair shop. You can try looking for an app but if it turns off then you cant turn it back on!

HT1430 How do you turn off your phone if the sleep/wake button doesn't work anymore?

How do you turn off your phone if your sleep/wake button doesn't work anymore?

If a reset doesnt fix it (which it wont - that is likely a hardware issue), then get warranty service.
http://www.apple.com/support/contact/
1-800-MY-APPLE (1-800-692-7753)

My ipod nano just turns off and on when i repeatedly plug in headphones and the sleep/wake button is disabled while I have my headphones plugged in

My Ipod Nano basically switched the function of turning on/off when i plug in the headphones. I found a way to beat this by plugging in my headphones an even number of times, but when I do this, the Sleep/Wake button is completely rendedered useless. As soon as the screen turns off I cannot change songs by double clicking, but I am able to change volume. The same is for trying to sleep the screen. I have tried factory resetting the ipod and using different headphones but the problem seems like it is not affected by these steps. I also tried to clean out the headphone jack and the result is the same.

Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.

Pressing the On/Off, Sleep/Wake button

I would like to know when pressing the On/Off, Sleep/Wake button, is it normal to hear something like radio noise thru the earphones? I mean the kind of noise you hear like when you are adjusting the earphones plug, turning it left and right against the 3.5mm jack.
Thank you.

mbp233 wrote:
I just found out that's supposed to be the lock sound and can be turned off in the settings. I just want to know if the lock sound really sounds so much like radio noise. It seems to me that is not a nice choice of sound...
Mine (the original 1st gen. iPod Touch) makes a kind of a clicking sound. It's very short, and not very much like radio static. Without being able to hear yours, though, it's hard to say if it's normal or not.
charlie

My ipod touch wont turn on. Nothing happens when i hold on/off sleep wake button neither will it show up in itunes. Any ideas or is it doomed

My ipod touch wont turn on. Nothing happens when i hold on/off sleep wake button neither will it show up in itunes. Any ideas or is it doomed

See Here for
iOS: Not responding or does not turn on

First off i live in Mexico, my sleep/wake button is unresponsive

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