First question - I have Acrobat 9 on my desktop and the license seems to have been messed up.  I tried to download and fis but I asked me for a disk.  I don't have any idea where the "disk" is.  Can I get the license update without that disk?

First question - I have Acrobat 9 on my desktop and the license seems to have been messed up.  I tried to download and fis but I asked me for a disk.  I don't have any idea where the "disk" is.  Can I get the license update without that disk?
Second question - In anticipation of not being able to do that, I bought (at University bookstore) Acrobat XI Pro - do I need to uninstall the 9.0 Pro version before I try to install the XI version?

If you still have your serial number for Acrobat Pro there is a link to the installer here:  Download Acrobat products | 9, 8

Similar Messages

  • HT1766 Hi I am trying to restore my iphone from the itunes back up and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?

    Hi I am trying to restore my iphone from the itunes back and  it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?

    Marrtin S wrote:
    Hi I am trying to restore my iphone from the itunes back and  it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?
    You can't get it reset; if you could there would be no point in having it. If you have an encrypted backup there are two ways this could have happened:
    You checked "Encrypt Backup" in iTunes at some time in the past, either intentionally or by accident
    You have a corporate MS Exchange account and your Exchange administrator installed a security profile on your phone that requires the phone'a contents to be encrypted. This, in turn, requires the backup to be encrypted for obvious reasons.
    In either case you were prompted for a password the first time you backed up after whichever of these happened. So think about what you might have entered for a password at that time. Fortunately you get an unlimited number of tries. Other threads on this subject have shown that it is always a password known to the user, so it wasn't something made up by iTunes. Also, everyone who has figured it out has found it to be a different password type, so try your Apple ID password, your computer's login password, your WiFi password, your corporate domain password, etc. And try passwords that may have been changed since your first backup. As a last resort there is a professional password cracker available, but it isn't cheap - it's targeted at the law enforcement market - from Elcomsoft. There are also some scam password crackers available that don't actually work and possibly steal your information. It's likely that a developer of one or more of these will post a response with a link (possibly hidden) to their "product". So before clicking any links you might want to install the Web of Trust plugin that keeps track of scam sites and warns you. http://www.mywot.com.

  • I got a year subscription to cc but it asks me for serial numbers i don't have when i download the software

    I got a year subscription to CC and then i went to download some of the programs and now it asks for a serial number, i didn't get any serial numbers from adobe and i thought they would just work when i signed in with my adobe id? am i supposed to have a list of serial numbers somewhere?

    The Email that is associated with Forum does not have any CC attached with it, please let us know if you have any other Email under which it has been registered.
    CC  mostly asks for serial number if:
    1. There is no CC registered to the ID with which you had signed.
    2. There are entries of Adobe in Host files of the computer.
    3. The activation count has increased.
    Please refer to:
    Creative Cloud applications ask for serial number
    Re: Invalid serial number?
    Regards
    Rajshree

  • I have Creative Cloud and just downloaded Ae... but it is version CS6... not CC2014.1 . Any idea why the download is for an older version?

    I have Creative Cloud and just downloaded Ae... but it is version CS6... not CC2014.1 . Any idea why the download is for an older version?

    If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
    * Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
    * http://kb.mozillazine.org/Profile_folder_-_Firefox

  • HT1420 hi im trying to buy some song but its asking me for this questions what was the first car you owned? where was your leat favorite job

    hi im trying to buy some song but its asking me for som questions
    what was the first car you owned?
    where was your leat favorte job?
    i for got can u guys help me

    hi im trying to buy some song but its asking me for som questions
    what was the first car you owned?
    where was your leat favorte job?
    i for got can u guys help me

  • Do I have to buy Acrobat before I can get Adobe Reader?  I have an ID and password for Adobe, but when I try to download Adobe Reader it asks me for a password I don't have.

    Do I have to buy Acrobat before I can get Adobe Reader?  I have an ID and password for Adobe, but when I try to download Adobe Reader it asks me for a password I don't have.

    vivianp45768349 wrote:
    I don't have a system.  It's my personal computer.
    You do. Your system is either Windows or Mac (or maybe a couple of other less popular choices) and a version of one or the other.
    When you set up your machine, you were asked for an administrator user name and password. You need both of these to install software.

  • I have a problem .. I can not download and update some applications from App Store as it asked me for apple ID I don't know this email.. How I can solve thi problem

    I have a problem .. I can not download and update some applications from App Store as it asked me for apple ID I don't know this email.. How I can solve thi problem

    All content from iTunes is tied to the account that downloaded it, so the id that shows when trying to download updates should be the account that 'owns' that app. Do you recognise the id that is showing e.g. has anybody else downloaded or synced content to your iPad ?

  • I am trying to active my iPhone but it won't let me because i don't have a sims card

    I am trying to active my iPhone but it won't let me because i don't have a sims card. I just want to use my old iPhone 4 as an iPod.

    You could ask a friend that has a SIM-Card or stop by an Apple Store. They may be able to help you. The card is only required for a few seconds, until the device is activated. Then you can take it out and give it back.

  • Adobe Premiere keeps asking me for a file I don't have.

    Every time I launched Adobe P. it ask me for a file (PNG) that I do not own. It is annoying and I am not sure what to do. Even trimming the project didn't help.
    I tried creating a fake file with the same name, than selecting it, and then deleting it within Adobe P. Same thing happened.
    Yes, I am able to work despite this issue, it is just an annoying issue that I would like fixed.
    Mac 10.9 (However this issue has been on since my 10.8)
    CS 6
    Adobe P Version 6.0.5

    Have you tried searching the Project panel for "Screen shot 2013-08-12"?
    Premiere clearly thinks that PNG was imported into the project at some point.
    If you can't find it in the Project folder, then try simply select "Offline" in the Link Media dialog. That should stop PPro from asking about it.

  • I'm trying to purchase shogun 2 but it won't let me because I don't have enough disk space, I managed to free 33Gbs but still nothing, how much free space do I need for that?

    It doesn't even let me download Empire Total war which is 13gb

    First, the App Store will not allow a download that, when expanded, would leave less than the minimum amount of available space on the startup volume that Apple considers necessary, which is about 9 GB. The download is a compressed archive that will usually expand to about twice its size. Both the archive and the expanded files will be present at the same time, so the actual amount of space needed is about three times the size of the archive.
    If you're trying to add a large amount of data all at once, and you get an alert of insufficient space, then from the menu bar, select
               ▹ System Preferences... ▹ Time Machine
    If the padlock icon is closed, click it to unlock the settings and authenticate. Turn Time Machine OFF, then back ON and close the preference pane. Restart the computer. Test.

  • My app store has disappeared from my phone. any idea where it went or how to get it back?

    iplease help me find my app store. it has been gone for about 4 months now and i dont know where it has gone. how do i get it back and put back on my phone?

    Hello tara5126,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Understanding Restrictions (parental controls)
    http://support.apple.com/kb/ht4213
    Best of luck,
    Mario

  • HT4623 my iphone just restored while connected to my computer and I lost all my pictures?? I don't see any photos in icloud?  how can I get it all back?

    Help I was trying to save my pictures from my phone to my computer and then it restored my cell phone and I lost all pictures and videos from the past year and my text messages are from a year ago.. how did i get all that back? and I can't find my icloud photo stream at all!

    you restore from backup, if you have one and if those text and pictures were included in the backup.
    http://support.apple.com/kb/HT1766

  • Bought adobe acrobat X and I have lost the disk, any ideas on whether a replacement can be arranged?

    Bought adobe acrobat X and I have lost the disk, any ideas on whether a replacement can be arranged?

    Hey Andrew Cross,
    If you have a registered Adobe ID, then you need to sign up at Adobe.com with the same credentials.
    Go into your account and get your serial number to download Acrobat on your system.
    Regards,
    Anubha

  • I installed the latest version of ibooks on my ipad. I have about 50 different collections of scanned pdf's. I can only view up to the letter M. Any idea where the rest went? These are client files. Help!!!

    I installed the latest version of ibooks on my ipad. I have about 50 different collections of scanned pdf's. I can only view up to the letter M. Any idea where the rest went? These are client files. Help!!!

    I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
    When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
    At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
    I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

  • How can you get the apple tv to work in a hotel where to get on the wifi you have to still go to a website first and put in your room

    How can you get the apple tv to work in a hotel where to get on the wifi you have to still go to a website first and put in your room?

    Welcome to the Apple Community.
    Unfortunately the Apple TV doesn't have a web browser so you can't do that.

Maybe you are looking for

  • Transfer time from CATS to SERVICE entry sheet against PO No in Days

    Hi All. We have one scenario in that we need to transfer time from CATS to SERVICE entry sheet against PO No for conforming service receipt. We need to transfer time in days which i am able to enter in Time sheet data entry by selecting days as a uni

  • How to know when loaded ??

    Hi all, I'm using the attached code in frame 1 to load the first picture picture of a series. VERY similar code on the "next and previous" buttons to load more pictures one by one from an array called "photos". Images are held locally on the server a

  • I didn't receive the e-mail of the confirmation to be a developer

    Yesterday, i bought the "Developer Program" for iOS, because i wanna get the Betas of the iOS 7, and i already payed for that, and they said that within 24 hours i would receiva an e-mail of the confirmation of my order to activate the "Developer Pro

  • Server install, hangs at drive erase

    Greetings all - maybe someone out can lend some advice or point me to some resources. I'm installing tiger server on a g4 that was "donated" to our office. The box has the current server package already installed. I want to clean the slate before put

  • Playing music from an external hard drive through Itunes on my laptop computer.

    I have a laptop computer with a 100 GB hard-drive. I have my music files on an external hard drive. I don't want to copy the music files to the laptop because the laptop drive's capacity is too small. I can't figure out how to configure Itunes to loo


HashFlare