First Siebel 8.1 Go Live – Leanings About CC Encryption In 8.1

Hi All,
Wanted to report the findings from our first Siebel 8.1 go live. It was a SIA 7.5 to 8.1 and Oracle 9 to 11g.
Overall things went very well. The main issue was some of our queries were slow. These were fixed by using a PPS init.ora setting that we have used on numerous Siebel 8.0 upgrades. We also had a CTI issue that had to be fixed.
I am wrapping up a fix on credit card encryption. This one was strange. About 20% of the credit cards were not encrypted. In 7.5 these displayed correctly but in 8.1 they don’t display and instead the field is reported as “error displaying field”. The fix is to run the encryptupg utility. Getting this utility to run was not easy since the documentation on it is wrong and there are other issues.
The whole CC encryption issue is interesting. It is another example where a previous version of Siebel lets you get by with an error that the current version catches. This is also the case with WF processes and a few other things.
Robert Ponder
Lead Architect and Director
Ponder Pro Serve
cell: 770.490.2767
fax: 770.412.8259
email: [email protected]
web: www.ponderproserve.com

Hi Robert,
I could see 10g is certified with Siebel 8.1.1 as per 8.1.1 siebel system requirements & supported platforms guide -Revision A ( Earlier documentation specifies only 11g is certified ).
Does 11g upgrade is mandatory for upgrading to 8.1.1 ?
As upgrade doc released in Nov 2008 and Sys reqs guide was revised in Feb 2009 , I feel 10g R2 is also supported ( may be they need to update relevent book shelf & Metalink dcumentation )
Pls provide your inputs.
Regards
Sunil.

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