FIx for Problems opening PDF files

Forget about downloading a new version of Adobe Reader. If you are having problems opening a PDF file all you have to do is right click on the file and Save As (someplace you can go back to such as Desktop)Then go to the desk top (Windows Key + D) and open the file. I hope this helps a lot of people.

Good evening,
Thank you for your prompt response.
BACKGROUND:
I have been sending files to this customer for a couple of years. He says he's not doing anything different. I am not doing anything different either. He gets the same response on two different computers. He has no problems with files from anyone else. None of my other clients have this problem. I can open the same files if I send them to a different computer. I even tried zipping the file....no luck. I do send the files to him and myself in the same e-mail....so I would think if it was damaged...it would be damaged on my end as well?
INFO
Windows XP (both of us). I am printing to pdf from InDesign CS3. ( I did try exporting...same results)
He has Acrobat Reader 9. something. I have Acrobat Pro 9.
He is opening his e-mail, then clicking attachment, then clicking "open".
He also tried "save" and still same results.
RESULTS
He gets an error message to the effect that "the file is damaged".
On the zip file he gets error message "file is corrupted or damaged"
Any advice will be appreciated. We have only had this problem in the past couple of months.
Thank you,
MamaMille

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From: Adobe Forums <[email protected]<mailto:[email protected]>>
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