Flash 11.7.700.169 update breaks Reader 11.02 - Portfolio's in PDF
System/Software info:
OS: Win7 x64
Acrobat Reader 11.02
Adobe Flash version (as reported by the flash control panel applet): 11.7.700.169 for both the ActiveX and Plug-in Version
The most recent flash update seems to have broken the ability to open PDF files that use the Portfolio feature.
When launching a PDF that has a Portfolio, the user will get the following error:
I have downloaded and installed this version, as well as the most recent .msi version as well, and no change.
I have also uninstalled Reader and both versions of flash (both through Windows and by using Adobe's flash removial tool), and then
re-installed with the same problem.
This is not occuring on the Windows XP machines however, only our Win7x64 (we don't run any win7x32).
At first, I thought it was only occuring on machines that also had Adobe Standard 10.6 installed, but after some more follow up, it
is occuring on machines without Adobe standard installed as well.
I've read that Adobe has de-coupled flash from Reader, and that the plugin version of Flash is required to view this content (even if the system does not use a browser that requires it). But both versions of the flash player are definately installed and up to date.
Any ideas?
You need to ensure you have installed the NPAPI version of Flash Player (the one for Firefox browsers), not the ActiveX version.
Adobe Flash beta 18 fixes the problem.
Similar Messages
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Flash 11.7.700.169 will not install
Tried downloading Flash 11.7.700.169 on my Mac Pro, OS 10.75, with Safari browser.
Followed all the steps. Quit browser. Window opens, says Initialization, Downloading, Installing, then about 50% of way through stops and
I get "General instillation error."
Attempted installation 4 or 5 times more and get the same message.
I've installed other Flash up-grades without any difficulty.
Anyone have any advice.
Thanks
J Mann2011-10-14 12:46:26 -0700 ---------- log start ----------
2011-10-14 12:46:26 -0700 1567
2011-10-14 12:47:00 -0700 14775494
2011-10-14 12:47:00 -0700 verifySignatureWithData : Message Verified!
2011-10-14 12:47:06 -0700 ---------- log end ----------
2011-10-14 12:47:16 -0700 ---------- log start ----------
2011-10-14 12:47:16 -0700 All install checks pass
2011-10-14 12:47:24 -0700 User has 1 process that needs to be closed before the Flash Player can be installed.
2011-10-14 12:47:34 -0700 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
2011-10-14 12:47:39 -0700 [install completed]
2011-10-14 12:47:39 -0700 [install succeeded]
2011-10-14 12:47:43 -0700 ---------- log end ----------
2011-11-11 13:47:44 -0800 ---------- log start ----------
2011-11-11 13:47:44 -0800 1568
2011-11-11 13:47:59 -0800 14777601
2011-11-11 13:47:59 -0800 verifySignatureWithData : Message Verified!
2011-11-11 13:48:05 -0800 ---------- log end ----------
2011-11-11 13:56:49 -0800 ---------- log start ----------
2011-11-11 13:56:49 -0800 All install checks pass
2011-11-11 13:56:59 -0800 User does not have any processes that need to be closed before the Flash Player can be installed.
2011-11-11 13:56:59 -0800 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
2011-11-11 13:57:06 -0800 [install completed]
2011-11-11 13:57:06 -0800 [install succeeded]
2011-11-11 13:58:51 -0800 ---------- log end ----------
2012-02-17 11:08:26 -0800 ---------- log start ----------
2012-02-17 11:08:26 -0800 1568
2012-02-17 11:08:51 -0800 14782799
2012-02-17 11:08:51 -0800 verifySignatureWithData : Message Verified!
2012-02-17 11:08:57 -0800 ---------- log end ----------
2012-02-17 11:09:03 -0800 ---------- log start ----------
2012-02-17 11:09:03 -0800 All install checks pass
2012-02-17 11:09:12 -0800 User has 1 process that needs to be closed before the Flash Player can be installed.
2012-02-17 11:09:29 -0800 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
2012-02-17 11:09:42 -0800 [install completed]
2012-02-17 11:09:42 -0800 [install succeeded]
2012-02-17 11:10:00 -0800 ---------- log end ----------
2012-04-02 19:28:13 +0000 ---------- log start ----------
2012-04-02 19:28:14 +0000 1583
2012-04-02 20:27:45 +0000 11211713
2012-04-02 20:27:46 +0000 verifySignatureWithData : Message Verified!
2012-04-02 20:27:51 +0000 ---------- log end ----------
2012-04-02 20:27:53 +0000 ---------- log start ----------
2012-04-02 20:27:53 +0000 All install checks pass
2012-04-02 20:28:02 +0000 User has 1 process that needs to be closed before the Flash Player can be installed.
2012-04-02 20:28:15 +0000 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
2012-04-02 20:28:23 +0000 [install completed]
2012-04-02 20:28:23 +0000 [install succeeded]
2012-04-02 20:28:26 +0000 ---------- log end ----------
2012-04-17 21:11:57 +0000 ---------- log start ----------
2012-04-17 21:11:58 +0000 1583
2012-04-17 21:13:59 +0000 11211575
2012-04-17 21:13:59 +0000 verifySignatureWithData : Message Verified!
2012-04-17 21:14:04 +0000 ---------- log end ----------
2012-04-17 21:14:11 +0000 ---------- log start ----------
2012-04-17 21:14:11 +0000 All install checks pass
2012-04-17 21:14:21 +0000 User has 1 process that needs to be closed before the Flash Player can be installed.
2012-04-17 21:14:33 +0000 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
2012-04-17 21:14:39 +0000 [install completed]
2012-04-17 21:14:39 +0000 [install succeeded]
2012-04-17 21:14:42 +0000 ---------- log end ----------
2012-05-09 19:35:16 +0000 ---------- log start ----------
2012-05-09 19:35:18 +0000 1583
2012-05-09 19:35:51 +0000 11210280
2012-05-09 19:35:51 +0000 verifySignatureWithData : Message Verified!
2012-05-09 19:35:56 +0000 ---------- log end ----------
2012-05-09 19:35:59 +0000 ---------- log start ----------
2012-05-09 19:35:59 +0000 All install checks pass
2012-05-09 19:36:11 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2012-05-09 19:36:11 +0000 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
2012-05-09 19:36:19 +0000 [install completed]
2012-05-09 19:36:19 +0000 [install succeeded]
2012-05-09 19:36:29 +0000 ---------- log end ----------
2012-06-14 19:23:15 +0000 ---------- log start ----------
2012-06-14 19:23:15 +0000 1106
2012-06-14 20:14:50 +0000 11580012
2012-06-14 20:14:50 +0000 verifySignatureWithData : Message Verified!
2012-06-14 20:14:55 +0000 ---------- log end ----------
2012-06-14 20:14:59 +0000 ---------- log start ----------
2012-06-14 20:14:59 +0000 All install checks pass
2012-06-14 20:15:09 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2012-06-14 20:15:09 +0000 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
sudo: no tty present and no askpass program specified
2012-06-14 20:15:17 +0000 [install completed]
2012-06-14 20:15:17 +0000 [install succeeded]
2012-06-14 20:15:40 +0000 ---------- log end ----------
2012-06-14 20:15:40 +0000 Changing update mode to 1
2012-07-13 19:51:13 +0000 ---------- log start ----------
2012-07-13 19:51:13 +0000 664
2012-07-13 19:52:46 +0000 11582449
2012-07-13 19:52:47 +0000 verifySignatureWithData : Message Verified!
2012-07-13 19:52:52 +0000 ---------- log end ----------
2012-07-13 19:52:57 +0000 ---------- log start ----------
2012-07-13 19:52:57 +0000 All install checks pass
2012-07-13 19:53:13 +0000 User has 1 process that needs to be closed before the Flash Player can be installed.
2012-07-13 19:53:29 +0000 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
sudo: no tty present and no askpass program specified
2012-07-13 19:53:42 +0000 [install completed]
2012-07-13 19:53:42 +0000 [install succeeded]
2012-07-13 19:54:04 +0000 ---------- log end ----------
2012-07-13 19:54:04 +0000 Changing update mode to 1
2012-07-27 22:22:43 +0000 ---------- log start ----------
2012-07-27 22:22:44 +0000 664
2012-07-27 22:28:10 +0000 11582019
2012-07-27 22:28:10 +0000 verifySignatureWithData : Message Verified!
2012-07-27 22:28:20 +0000 ---------- log end ----------
2012-07-27 22:29:13 +0000 ---------- log start ----------
2012-07-27 22:29:13 +0000 All install checks pass
2012-07-27 22:29:22 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2012-07-27 22:29:23 +0000 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
sudo: no tty present and no askpass program specified
2012-07-27 22:29:31 +0000 [install completed]
2012-07-27 22:29:31 +0000 [install succeeded]
2012-07-27 22:29:36 +0000 ---------- log end ----------
2012-07-27 22:29:36 +0000 Changing update mode to 0
2012-08-21 22:07:48 +0000 ---------- log start ----------
2012-08-21 22:07:49 +0000 602
2012-08-21 22:16:28 +0000 11861772
2012-08-21 22:16:28 +0000 verifySignatureWithData : Message Verified!
2012-08-21 22:16:33 +0000 ---------- log end ----------
2012-08-21 22:16:36 +0000 ---------- log start ----------
2012-08-21 22:16:36 +0000 All install checks pass
2012-08-21 22:16:44 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2012-08-21 22:16:44 +0000 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
sudo: no tty present and no askpass program specified
2012-08-21 22:16:51 +0000 [install completed]
2012-08-21 22:16:51 +0000 [install succeeded]
2012-08-21 22:17:22 +0000 ---------- log end ----------
2012-08-21 22:17:22 +0000 Changing update mode to 0
2012-08-28 21:30:19 +0000 ---------- log start ----------
2012-08-28 21:30:19 +0000 All install checks pass
2012-08-28 21:30:29 +0000 User has 1 process that needs to be closed before the Flash Player can be installed.
2012-08-28 21:30:41 +0000 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
sudo: no tty present and no askpass program specified
2012-08-28 21:30:53 +0000 [install completed]
2012-08-28 21:30:53 +0000 [install succeeded]
2012-08-28 21:30:59 +0000 ---------- log end ----------
2012-08-28 21:30:59 +0000 Changing update mode to 0
2012-08-28 21:31:23 +0000 ---------- log start ----------
2012-08-28 21:31:30 +0000 ---------- log end ----------
2012-08-28 21:33:40 +0000 ---------- log start ----------
2012-08-28 21:33:40 +0000 All install checks pass
2012-08-28 21:33:47 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2012-08-28 21:33:47 +0000 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
sudo: no tty present and no askpass program specified
2012-08-28 21:33:57 +0000 [install completed]
2012-08-28 21:33:57 +0000 [install succeeded]
2012-08-28 21:34:02 +0000 ---------- log end ----------
2012-08-28 21:34:02 +0000 Changing update mode to 0
2012-11-08 00:20:00 +0000 ---------- log start ----------
2012-11-08 00:20:00 +0000 580
2012-11-08 00:25:45 +0000 16875066
2012-11-08 00:25:45 +0000 verifySignatureWithData : Message Verified!
2012-11-08 00:25:51 +0000 ---------- log end ----------
2012-11-08 00:25:54 +0000 ---------- log start ----------
2012-11-08 00:25:54 +0000 All install checks pass
2012-11-08 00:26:06 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2012-11-08 00:26:06 +0000 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
sudo: no tty present and no askpass program specified
2012-11-08 00:26:14 +0000 [install completed]
2012-11-08 00:26:14 +0000 [install succeeded]
2012-11-08 00:26:18 +0000 ---------- log end ----------
2012-11-08 00:26:18 +0000 Changing update mode to 0
2013-01-23 22:30:53 +0000 ---------- log start ----------
2013-01-23 22:30:58 +0000 ---------- log end ----------
2013-01-23 22:32:41 +0000 ---------- log start ----------
2013-01-23 22:32:41 +0000 All install checks pass
2013-01-23 22:32:53 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2013-01-23 22:32:53 +0000 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
sudo: no tty present and no askpass program specified
2013-01-23 22:33:06 +0000 [install completed]
2013-01-23 22:33:06 +0000 [install succeeded]
2013-01-23 22:33:11 +0000 ---------- log end ----------
2013-01-23 22:33:11 +0000 Changing update mode to 0
2013-02-15 21:09:32 +0000 ---------- log start ----------
2013-02-15 21:09:32 +0000 1214
2013-02-15 21:09:32 +0000 1214
2013-02-15 21:12:01 +0000 16931999
2013-02-15 21:12:01 +0000 verifySignatureWithData : Message Verified!
2013-02-15 21:12:07 +0000 ---------- log end ----------
2013-02-15 21:12:10 +0000 ---------- log start ----------
2013-02-15 21:12:10 +0000 All install checks pass
2013-02-15 21:12:20 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2013-02-15 21:12:20 +0000 [install started]
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
sudo: no tty present and no askpass program specified
2013-02-15 21:12:33 +0000 [install completed]
2013-02-15 21:12:33 +0000 [install succeeded]
2013-02-15 21:12:37 +0000 ---------- log end ----------
2013-02-15 21:12:37 +0000 Changing update mode to 0
2013-04-15 21:07:15 +0000 ---------- log start ----------
2013-04-15 21:07:16 +0000 1214
2013-04-15 21:07:16 +0000 1214
2013-04-15 21:18:53 +0000 ---------- log end ----------
2013-04-15 21:20:41 +0000 ---------- log start ----------
2013-04-15 21:20:42 +0000 All install checks pass
2013-04-15 21:20:43 +0000 ---------- log end ----------
2013-04-15 21:21:15 +0000 ---------- log start ----------
2013-04-15 21:21:15 +0000 All install checks pass
2013-04-15 21:21:16 +0000 ---------- log end ----------
2013-04-15 21:21:26 +0000 ---------- log start ----------
2013-04-15 21:21:26 +0000 All install checks pass
2013-04-15 21:21:27 +0000 ---------- log end ----------
2013-04-15 21:21:34 +0000 ---------- log start ----------
2013-04-15 21:21:34 +0000 All install checks pass
2013-04-15 21:21:36 +0000 ---------- log end ----------
2013-04-15 21:21:53 +0000 ---------- log start ----------
2013-04-15 21:21:53 +0000 All install checks pass
2013-04-15 21:21:54 +0000 [install started]
2013-04-15 21:21:54 +0000 [install completed]
2013-04-15 21:21:54 +0000 ---------- log end ----------
2013-04-15 21:23:40 +0000 ---------- log start ----------
2013-04-15 21:23:40 +0000 All install checks pass
2013-04-15 21:23:41 +0000 [install started]
2013-04-15 21:23:41 +0000 [install completed]
2013-04-15 21:23:41 +0000 ---------- log end ----------
2013-04-16 00:40:46 +0000 ---------- log start ----------
2013-04-16 00:40:46 +0000 All install checks pass
2013-04-16 00:40:47 +0000 ---------- log end ----------
2013-04-16 00:41:26 +0000 ---------- log start ----------
2013-04-16 00:41:26 +0000 All install checks pass
2013-04-16 00:41:27 +0000 [install started]
2013-04-16 00:41:27 +0000 [install completed]
2013-04-16 00:41:27 +0000 ---------- log end ----------
2013-04-16 00:44:28 +0000 ---------- log start ----------
2013-04-16 00:44:28 +0000 All install checks pass
2013-04-16 00:44:29 +0000 [install started]
2013-04-16 00:44:30 +0000 [install completed]
2013-04-16 00:44:30 +0000 ---------- log end ----------
2013-04-16 00:48:33 +0000 ---------- log start ----------
2013-04-16 00:48:33 +0000 All install checks pass
2013-04-16 00:48:34 +0000 ---------- log end ----------
2013-04-16 00:48:48 +0000 ---------- log start ----------
2013-04-16 00:48:48 +0000 All install checks pass
2013-04-16 00:48:49 +0000 [install started]
2013-04-16 00:48:50 +0000 [install completed]
2013-04-16 00:48:50 +0000 ---------- log end ----------
2013-04-16 16:47:34 +0000 ---------- log start ----------
2013-04-16 16:47:34 +0000 All install checks pass
2013-04-16 16:47:34 +0000 [install started]
2013-04-16 16:47:35 +0000 [install completed]
2013-04-16 16:47:35 +0000 ---------- log end ----------
2013-04-16 16:55:30 +0000 ---------- log start ----------
2013-04-16 16:55:30 +0000 All install checks pass
2013-04-16 16:55:30 +0000 ---------- log end ----------
2013-04-16 16:55:53 +0000 ---------- log start ----------
2013-04-16 16:55:53 +0000 All install checks pass
2013-04-16 16:55:53 +0000 [install started]
2013-04-16 16:55:54 +0000 [install completed]
2013-04-16 16:55:54 +0000 ---------- log end ----------
2013-04-16 17:00:17 +0000 ---------- log start ----------
2013-04-16 17:00:17 +0000 All install checks pass
2013-04-16 17:00:17 +0000 [install started]
2013-04-16 17:00:18 +0000 [install completed]
2013-04-16 17:00:18 +0000 ---------- log end ---------- -
SAFARI 6.1.3 update to Reader 11.0.07 … cannot open pdf files that are presently on my computer. Previous version had no problem. Any ideas? (Here is the message: Adobe Reader could not open 'Digital_Holiday_Cookbook.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
Thank you Pat!!!
Craig Ekonomos
[email address removed] -
Flash 11.7.700.169: "Adobe Flash Player 11.7 r700 has stopped working"
Okay, I posted this already, and have had no one help me. I posted this 2 days ago!!! Original post: http://forums.adobe.com/message/5314268#5314268
Please. If I'm missing something, let me know. If there's help, where is it?
Where's Adobe's prompt help?
If it helps, here's the oringal message I posted:
I have encountered this problem many times now. Way to many to be anywhere near happy about. I can understand having an issue with it and looking up stuff on my smart phone instead. But this program is also affecting my online game World of Warcraft. I'm not happy.
Anytime I open any program that uses the flashplayer, I get the pop up window of "Adobe Flash Player 11.7 r700 has stopped working", and then it force closes.
I have repeatedly removed it, re-installed, you name it. It's not working.
Here's my information:
Browser: Mozilla Firefox (20.0.1)
Player: Adobe Flash Player 11 (11.7.700.169)
System: Windows 7, Vista Home Edition with Service Pack 1
Computer: eMachine T525, AMD Athlon BE-2350 Processor, NVIDIA GeForce 3100, 320 GB hard drive
I have read other people having this issue, and reviewed the information given. 1 Adobe reply to the same issue as mine to a different person was:
1. Chris Campbell,
May 7, 2013 6:52 PM in reply to miamiman55
Report
To help troubleshoot we'll need the following system information:
Browser
Exact Flash Player version
Steps to reproduce the problem
When reporting issues with video or audio, it's also helpful to get your system hardware and driver details. Instructions for finding this information can be found here:
Windows
Mac
Finally, sometimes video and audio problems are caused at a lower level and not directly related to Flash Player. I recommend trying both of the links below to see how they perform. If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing. You can verify the use of HTML5 by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the context menu.
HTML5 video
Non-HTML5 video
I did the test at the bottom of this person's reply to test if I was having an issue with the HTML5 or not. Both the 'HTML5 video' and 'Non-HTML5 video' ran perfectly fine for me.
Please help! I'm losing my mind with this program! I've been having to deal with this for months now, and am getting really annoyed, and frustrated, especially since my calm down and chilling time after work, kids, and family is my playing WoW, and I can't even do that!Ok, lets start. The first option you gave me. Didn't work. I went into safe mode like it said (RealPlayer is not on this computer). The problem still presisted. I then made a new profile, and still the same responces. Tried default one more, no avail.
I then prceeded to the step for the mms.cfg file. Unfortunately, I cannot access that file. It's not readable on the computer. (Such problems with every turn I take )
So, I then proceeded to the second option of the hardware acceleration. Talk about falling flat on my face. It wouldn't even pull up my type of flash for me to even access the settings. It gave me the little sad face stating "Adobe Flash has crashed".
I have provided screen shots of what I get when I get the Adobe crashes.
This is the first popup window I get whenever I start to have issues with Flash.
This is showing what I got for the type of flash. except, first time it showed, there was the sad "Flash Crashed" face image. Notice the notification in the right bottom on the screen. That pops up everytime Flash forces close.
This is the sad "Flash crashed" face I am talking about. And yes, I submit reports everytime I get the chance to.
I don't know if this would help. But this popup happens occasionally with the Flash popup.
Just an FYI; that first Flask Popup even occured everytime I went to attach an image. Hopefully this will help figure out what's going on. Please let me know if you need more info. -
Installation of Adobe Flash 11.7.700.169 fails w/Java script errors
I am getting very frustrated with Adobe software, it seems that nearly every time I try to update my flash player the update Flash player process fails with a java script error.
I currently am running Adobe Flash player: 11.6.602.180
My system is running 32-bit Windows XP, SP3, all patches to date, IE v8.0.6001.18702.
When I try to install the Adobe Flash player update to 11.7.700.169 the process always fails with the following....
A pop up to the screen from IE, titled: "Internet Explorer Script Error"
The message displayed on the screen is:
An error has occured on the script on this page.
Line: 1
Char: 15965
Error: Object Expected
Code: 0
URL: http://127.0.0.1/app/_js/adobe.js
Do you want to continue running scripts on this page? <Yes>/<No>
No matter what choice I make the install fails (choosing yes causes more Script Error messages to appear, before it finally hangs).
I have followed the steps suggested on the 'Troubleshooting page', yes Active Scripts are enabled within IE
I also have tried turning off all AV and Firewalls when performing installation, yet I get the same errors.
Thanks,
Mark ReynoldsDownload and run the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header
-
I downloaded the update Adobe Reader IX and now cannot open PDF attachments on incoming emails. Why?
I downloaded the update Adobe Reader IX and now cannot open incoming PDF attachments It says "EULA display has stopped working"
Go to: C/Program Files (or Program Files(x86))/Adobe/Reader 11.0/Reader
Look for the file named "eula.exe" (or just "eula")
Double click it and accept the end user license agreement (eula)
You should not see this error anymore -
Flash player audio problem mac book pro due to new 11.7.700.169 update
I just recently updated my adobe flash player when i load a video my audio stops as video continues I'm using a macbook pro this is really irrtating because i edit and stream videos for my occupation and audio keeps cutting out is thier any way i could go back to the other flash player or is thier another flash player download besides adobe that works fine?
I started having all kinds of freezing/crashing issues with both safari and ff on my macbook pro, os x 10.6.8. Then I even started having trouble starting up and shutting down. I wasn't getting any error messages and after trouble-shooting everything I could think of in my hardware and finally realized it started happening after I downloaded this latest update. I tried every suggested fix I could find and finally uninstalled it, reinstalled 10.3, and ran a disk repair. That was a couple days ago and seems to have worked, but what a pain.
-
Firefox 20.0.1 with Shockwave 11.7.700.169 crashes when you access web pages with video content
I have a problem with Firefox 20.0.1 under Windows 7 with Shockwave flash 11.7.700.169. When I access a web site / web page with some content that requires Shockwave (usually videos) I can view the video, however, when I exit Firefox, it will crash with "Firefox encountered a problem - check for a solution ...". I also have a web site "MyHeritage" that when I access a family tree I repeatedly get a message "Video driver stopped working - NVIDIA driver ... has successfully recovered". If I disable Shockwave, Firefox will not crash in both cases, unfortunately, I cannot watch any video content.
I did go to the Adobe web site and updated what I thought was my version of Shockwave, unfortunately this installed Director for netscape V12.2, I have disabled this plug-in.
BTW - running Firefox in safe mode (add-ons disabled) stopped my NVIDIA driver from crashing and also stopped Firefox from crashing when exiting.Please check if all your plugins are up-to-date using [http://mozilla.com/plugincheck Mozilla Plugin Check site].
Once you're there, the site will check if all your plugins have the latest versions.
If you see plugins in the list that have a yellow ''Update'' button or a red ''Update now'' button, please update these immediately.
To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure. -
I am an IT technician for a public library. After upgrading to Flash 11.7.700.169 yesterday, we began experiencing issues with YouTube. Specifically, YouTube doesn't seem to detect the new installation of Flash, reporting that "Your browser is out-of-date." After a refresh, however, YouTube's home page loads. When attempting to play individual videos, we get a similar error screen (I've attached a screenshot of this error to this post). Again, a refresh solves the issue. So far, I have not observed this on any other sites.
My question is: Is there a known issue with the new version of Flash that causes YouTube to fail? We have approximately 200 public PCs throughout our system, and we've received several calls already about this problem.
We are running Windows 7 x64 and Internet Explorer 9. Since we don't run Firefox or Chrome, I cannot confirm whether this problem can be reproduced on those browsers.
Thank you for your help!Download the offline installers for IE and Firefox from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header (under the heading Progress bar hangs...).
I don't know about Chrome, as I don't use that browser. -
Does anyone know why Reader X won't open secure .pdf, such as a downloaded manual?
I'm using Vista 64,and updated to Reader X. It will open standard .pdf files, but secure ones (I downloaded manuals for my Canon digital camera software) not only will not open, but cause Reader X to stop responding.
My temporary solution: delete X and reinstall 9.4.whatever.
What has happened to the infallibility of this software?It could be that there is a problem with the pdf files. Each version of Acrobat and Reader are more intolerant to malformed pdfs as that is a vector for spyware and virii.
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New flash update breaks youtube (11.7.700.169)
I just downloaded and installed the newest flash update (11.7.700.169) and now youtube.com is broken. Please fix.
System info:
Flash version: (11.7.700.169)
Mac OS 10.6.8 (64-bit)
Browser: Safari
500 Internal Server Error
Sorry, something went wrong.
A team of highly trained monkeys has been dispatched to deal with this situation.
If you see them, show them this information:Internal Server Error means that an error occurred on the Youtube server, not on your machine.
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I successfully installed Adobe Flash Player 11.7.700.169 onto my Macbook Air 2012 (OS 10.7.5) and when I went onto website (Morrision Planetarium-California Academy of Science) it still read that I need update. I've tried 3x and still same message. Is there something I am doing wrong? Quite frustrating!
If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 4.
1. If you're getting a "blocked plug-in" error, then from the menu bar select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch your browser.
2. Triple-click the line below to select it:
/Library/Internet Plug-Ins
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
3. Re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
4. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
5. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
6. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane. -
I recently updated Flash PLayer to version 11.7.700.169 on my imac OSX 10.6.8 with Safari 5.1.8 browser and no longer get hulu to work. Scrren is black but audio is playing. You Tube continues to work fine.
Any ideas?JavaScript and Cookies are enabled. my cookies list shows at least 3 associated with hulu. Funny thing is, if I grab the up/down control bar on right side of screen with my mouse, then hulu plays in a somewhat chopped frame by frame. As soon as I let go, the frame freezes yet audio portion continues.
I don't know what a munged Hulu cookie is, however. -
I can't download/install Adobe Flash Player update version 11.7.700.169.
I have tried several times to download and install Adobe Flash Player update version 11.7.700.169 without success. My OS is Windows XP with SP3 and my web browser is Internet Explorer. My current Adobe Flash Player version is 11.6.602.180. In the Adobe - Install Adobe Flash Player IE window I unchecked the checkbox "Yes, install Chrome as my default browser and Google Toolbar for Internet Explorer - optional" and clicked [UpdateNow]. Then I followed the installation instuctions. When I tried to run the installer I got an Internet Explorer Script Error dialog box.
I then clicked yes on the Scrippt Error dialog box and it closed. The new version did not install. I still have the old version.
What am I doing wrong?Download and run the offline installer(s) from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header (under the heading Progress bar hangs...).
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Updated to adobe Flash Player 11.7.700.169 2 days ago, now all i get is "Blocked Plugin, tried every
updated to adobe Flash Player 11.7.700.169 2 days ago, now all i get is "Blocked Plugin, tried everything, NOTHING WORKS. Mac 10.6.8, Safari 5.1.9 PLEASE HELP!
Then kindly provide a solution, if you are not providing a solution you are part of the problem!
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