Flash CS5 unable to play .FLV files on Macbook Pro

I have a colleague who is trying to put together a Flash package for me  on her macbook pro.  It needs to play an flv file. She is unable to play  flv files on her computer either in Flash or using the Adobe Media  Player. I have no problem playing the same files on my macbook pro,  we're both running the latest OS and have version 1.8 of Adobe Media  Player.
She went to the Adobe site to download the latest version of Adobe  Media Player, hoping that might include whatever component is missing on  her system. Because of Adobe's decision not to distribute AMP that  didn't help.  She has Flash Professional CS5 11.0.2 on her system.  When  she imports an flv video into a Flash project and tries to play it she  gets an error message saying it can't stream the video. Note that the  video is on her hard drive, it is NOT on the internet so no streaming  should be required.
The actual error message is: "the video player is in the connection  error state. It enters this state when a video stream attempted to load  but was unsuccessful. There are two possible reasons for the error: no  connection to the server or the stream was not found."
Since it's a file on her hard drive, and she has loaded the file  into the Adobe development environment successfully, the one thing we  know for certain is that neither of these reasons is correct. Something  is obviously missing on her system, what is it and what can we do to fix  it?

I'm getting error too (Error #2044: Unhandled NetStatusEvent:. level=error, code=NetStream.Play.StreamNotFound). I'm getting this with CS5. This file was previously made in CS4 and never got this error.
Everything (fla and flv too) is on external hard disk.
As this work requires to be exported to mov, I've found out that everything needs to be on the mac (don't know for pc), like on desktop.
So, let me wrap up disadvantages I got with Flash CS5:
- TextField.embedFont makes the font disappear in CS5, so I can't use it, so I can't "play" with text in a comfortable way (in CS4, with embedFont = true, I was able to rotate and stuff). Now I have to make a bitmap out of it. It means 3 lines of code and a new variable, instead of just an easy one.
- I have to rebuild my entire source path structure for AS classes, as my old one (that took me years of effort to be reasonable and used to work just fine in CS4).
- I have to move stuff from my hard drive to the desktop, to make flv be played and to make a mov out of my animation.
CS5 is making my job harder and making me lose a lot of time to find out errors that have no good reason to exist (it was not error. just "place CS5 doesn't like").

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