Flash file, clicks not working in one environment

Hi everyone,
I have produced files using Captivate 2, that have output as .exe. These work perfectly across all of our sites, except one.
The only issue with the site where the files are not working is:
- Click box within the Flash file do not progress to the next page
I have output with 'Playback control' and the users at the site in question are able to progress through along the Playback bar. However, I only placed this in for the purposes of testing the file. The final files need to not have the 'Playback control'.
Does anyone know what I can do differently, to ensure the click boxes work on this site in question?
I look forward to hearing from you.
Ravi Sandhu

Hi Ravi
I'm not sure I fully understand your question. You seem to be saying a Click Box isn't working. But you say the "Click Box within the Flash File". I'm not sure if this means you have used Flash to create a button or something that you are trying to use with Captivate or if you simply mean that you have used Captivate to create a SWF, and inside that SWF the Click Box doesn't seem to work.
What would be helpful is if we could see the project first hand. Are you able to post the .CP file for us to download and view? If that's not possible, what about posting a screen capture of the slide with the issue where we can see the entire timeline and all objects.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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Message was edited by: jvbs
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Step 1
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From the Safari menu bar, select
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If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
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Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
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SWF Files do not work in Firefox. My sites work fine in Explore & Safari? Why is this? I have updated all my plugins, reinstalled yet still nothing?

Can you post a link?
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Hi eidnolb,
unfortunately, the installation of FP 9.0.280 based on running flashplayer9r280_winax.exe has not worked:
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Regarding Administrator Account, I looked on ther 'User Accounts' information, and there is only one user, my dad, and he is listed as Administrator.
Sorry, but I will need to ask for your further advice. In case it is useful, I tried to get a list of all processes that were running on the computer
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thank you for your help,
pad2001
Image Name                     PID Session Name        Session#    Mem Usage
========================= ======== ================ =========== ============
System Idle Process              0 Services                   0         24 K
System                           4 Services                   0        956 K
smss.exe                       312 Services                   0        880 K
csrss.exe                      456 Services                   0      3,328 K
wininit.exe                    528 Services                   0      3,736 K
csrss.exe                      536 Console                    1      6,104 K
winlogon.exe                   592 Console                    1      5,288 K
services.exe                   632 Services                   0      7,200 K
lsass.exe                      640 Services                   0      9,380 K
lsm.exe                        652 Services                   0      3,436 K
svchost.exe                    760 Services                   0      7,008 K
svchost.exe                    856 Services                   0      5,832 K
atiesrxx.exe                   920 Services                   0      3,376 K
svchost.exe                    988 Services                   0     16,176 K
svchost.exe                   1028 Services                   0     51,320 K
svchost.exe                   1068 Services                   0     28,928 K
audiodg.exe                   1156 Services                   0     15,976 K
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svchost.exe                   1316 Services                   0     11,852 K
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wisptis.exe                   1792 Console                    1      8,360 K
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dwm.exe                       1892 Console                    1     29,420 K
explorer.exe                  1940 Console                    1     53,728 K
RtHDVCpl.exe                   336 Console                    1      8,688 K
AvastUI.exe                    328 Console                    1      4,060 K
sidebar.exe                    476 Console                    1     36,108 K
spoolsv.exe                   2264 Services                   0      9,464 K
taskhost.exe                  2272 Console                    1      6,072 K
svchost.exe                   2332 Services                   0     11,252 K
svchost.exe                   2524 Services                   0     12,836 K
PsiService_2.exe              2572 Services                   0      3,052 K
SeaPort.exe                   2616 Services                   0      7,908 K
WLIDSVC.EXE                   2684 Services                   0      9,104 K
SearchIndexer.exe             3104 Services                   0     19,096 K
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WLIDSVCM.EXE                  3372 Services                   0      2,644 K
wmpnetwk.exe                  3452 Services                   0      3,772 K
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svchost.exe                   3876 Services                   0     11,480 K
iexplore.exe                  2936 Console                    1     29,228 K
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wuauclt.exe                    116 Console                    1      5,516 K
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the issue is bound to this web application. Permissions are the same between the "non-working" and "working" locations: domain users are members on the site, and the library inherits permissions from the site. The App Pool and Timer
Service accounts have rights to the folder and to the library.
The error in the ULS log is the typical error processing message, but it gives no additional information even though I have enabled Verbose logging.
The Incoming E-Mail service has completed a batch. The elapsed time was 00:00: 00.0156294. The service processed 2 message(s) in total. Errors occurred processing 2 message(s): Message ID: Message
ID:
Typically, you see "alias not found" or some permissions or quota issue here, but this issue is NOT the same as those. In this case NO additional information is provided in ULS.
Edit: running stsadm.exe -o refreshdms -url http://one/failing/site fixed some similar issues where "Unknown alias" was
reported even though the list did have an alias (see here:http://blogs.technet.com/b/vinitt/archive/2009/07/15/e-mail-enabled-list-alias-information-is-not-synchronized-between-configuration-database-and-content-database.aspx).
This did not fix the issue for the case mentioned above.
What could possibly be the issue preventing incoming email from working on this one web application?

Thanks for your reply. Incoming E-Mail was running on all 3 WFE, however I do not think this was the cause. As noted, _other_ emails send to http://workingapp are working just fine. I can send two emails - one to a library on http://workingapp
and another on http://notworkingapp. The email to http://notworkingapp will sit in the drop folder, while the one to http://workingapp will be processed correctly. In addition, the ULS log on WFE1 indicates an attempt to process the file fails.
So clearly, the timer job on WFE1 is running and attempting to process the file. For kicks, I disabled the service on WFE2 and WFE3, but with no change in the behavior.
WRT to #1, I have done this already (as noted in the original post). I can remove an alias from http://workingapp and place it on http://nonworkingapp and it is not processed. If I return it to http://workingapp it is processed. In other
words, I go into Library Settings -> Incoming Email for a working library, and copy the alias, then disable incoming email for that library. I then go to Library Settings -> Incoming Email for a non-working library, enable incoming email, and paste
the alias. Once done, emails sent to the alias are not processed. I then do the reverse, and it works again.
On #2, I have already tried multiple libraries on http://nonworkingapp (also as noted in the original post).
In my environment, incoming email does not work for any library on http://nonworkingapp, but does work for any library on http://workingapp. Troubleshooting listed above has ruled out any problem with basic mail server configuration or library settings
- the problem is bound to http://nonworkingapp
I'm not sure what you mean by "steps to reproduce the issue". If I knew that, I would probably be able to solve the issue. The best I could come up with to describe the situation would be:
Set up SP 2010 in a three-node configuration with multiple web apps
Enable incoming email and confirm it works
Migrate to a SP2013 SP1 farm in a three node configuration.
Enable a new email alias for a library
Observe that it doesn't work for one web application.
Obviously, it's pretty unlikely that attempting that in a lab would actually have the same result.

Adobe flash player is not working well I mean since I've trying to watch movie on youtube is not pl

I just wanted to know what to do about adobe flash player is not working the way it should cause I've been trying watch movie on youtube but it won't play I've receiving message said that I need to download flash player which I've done so many times and I still receivr the same message download flash player which I have done I don't know anymore what to do anymore cause I've all the differents things it migh be the problem but still not working, please I need help if you gys know anything that Ihaven't tried yet help thak you.

Hi, Your Flash files are all correct for IE. I'm sure they are also for FF, since Flash Player is working.
What you can try is something that has helped other users and maybe this will help you with IE. Try turning off the User Account Control and then Restart your computer and see if IE is working now.
Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety.
and then clicking User Accounts. Click Turn User Account Control on or off.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Select the Use User Account Control (UAC) to help protect your computer check box to turn on UAC, or clear the check box to turn
off UAC, then click OK.
Let me know whenever you can, no hurry.
Thanks,
eidnolb

Flash file, clicks not working in one environment

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