Flash files not displaying in Firefox, Safari, and Opera. Most recent Shockwave installed, private b

Flash files not displaying in Firefox, Safari, and Opera. Most recent Shockwave installed, private browsing active in Firefox?  Works perfectly in Chrome and Internet Explorer.  HELP!!!!

I suppose it would have helped if you knew what it was supposed to look like!   I'm using Shockwave Flash 11.7.700.169  and the version of Firefox I'm on is 20.0
When you see it in Firefox  - do the thumbnail populate the grid?  See attached populated and un-populated.
Populated grid is with Chrome.
Thanks!
Thanks in advance!

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    == Description
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    Name
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    Version
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    Profile Directory
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    0
    print.printer_Microsoft_XPS_Document_Writer.print_edge_left
    0
    print.printer_Microsoft_XPS_Document_Writer.print_edge_right
    0
    print.printer_Microsoft_XPS_Document_Writer.print_edge_top
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    print.printer_Microsoft_XPS_Document_Writer.print_evenpages
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    print.printer_Microsoft_XPS_Document_Writer.print_margin_left
    0.5
    print.printer_Microsoft_XPS_Document_Writer.print_margin_right
    0.5
    print.printer_Microsoft_XPS_Document_Writer.print_margin_top
    0.5
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    print.printer_Microsoft_XPS_Document_Writer.print_paper_data
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    0
    print.printer_Microsoft_XPS_Document_Writer.print_paper_width
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    1.00
    print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit
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    print.printer_Microsoft_XPS_Document_Writer.print_to_file
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    print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom
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    print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left
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    print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right
    0
    print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top
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    ==
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    *Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
    *Adobe PDF Plug-In For Firefox and Netscape "9.3.2"

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