Flash movie in Safari in Macbook Pro Retina Display zooming issue

Hello,
On Macbook Pro Retina Display in Safari browser, zooming any flash application in browser does not work properly.
I have made a YouTube video showing the problem in action:
http://www.youtube.com/watch?v=bi1d1x8bpnA
When I zoom in and out using two fingers pinch zooming does not go as expected - it is zooming into bits outside of the zoom area while the zooming is in the process.
Please fix the issue.
Thanks.
Andrey
P.S:
I have also created an Adobe BugBase bug report here:
https://bugbase.adobe.com/index.cfm?event=bug&id=3323043

Hi Steffen....!!
The phenomenon which you just described is absolutely not common in the late 2013 retina macbook. Even I have the same model but I have never noticed such sounds neither during normal operations nor after tilting it.
I am afraid, but it seems to be a hardware issue. Might be because the fan assembly has become loose due to which its touching the other parts.
There is also a possibility  that some dirt or small piece of something might have gone inside the macbook through the air vents which may be interfering with the fan mechanism. I think so you can try to open the back cover of the macbook and see if something is interfering with the fans if your macbook is out of warranty. If its covered with Apple care, I suggest take it to Apple store and let them diagnose the issue.
Hope this helps......

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    • Check System Report/Hardware/Power
    (Done - Health Information/Cycle count:0, Battery installed: No)
    • Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
    (Done - no change in status)
    Comments and additional Observations
    Please note the following;
    • All of the symptoms above appeared after a system software update on October 11, 2013
    • This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
    • The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
    • Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
    • The said update was not interrupted or anything of the sort
    • On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available" 
    I make the following deductions solely based on my observations
    • An apple authorized system software update broke the system
    • The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
    • It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
    • The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
    • The symptoms match what an SMC reset should resolve according to Apple documentation
    • This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
    Summary;
    The system is running OS X 10.8.5
    I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
    I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
    I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

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