Flash player 10.1 installed but won't display Flash content

I'm running Windows Vista with IE8. Sometimes content is displayed and sometimes not.

Try disabling Hardware Acceleration (Flash Player Settings, from http://www.adobe.com/software/flash/about/).

Similar Messages

Flash Player seems to install but when trying to play tv shows it doesn't register and asks me to install again.

I have a Mac OS X Yosemite 10.10.3, i have no problem viewing videos on youtube but when i try and watch movies or tv shows streaming them off websites, it seems to come up with this message.
'Please install flash player HD to continue (required),'
when i click the install button it leads me to this page
'You are currently using Apple Safari to browse the web. An outdated video player may be slowing the browser's performance.'
i have tried using safari, firefox and google chrome and all say the same thing.
i downloaded and installed both the flash player and the one from safari both seemed to install without a problem but when i go back and try and view the video it shows the same message.
Please help
Thank you

Hi oliviay29570750,
"flash player HD" is not a valid Adobe product. Flash Player is just known as Flash Player, not Flash Player HD. Can you please post a screenshot (How to post a screenshot in the forum) of the pop-up message and the page you go to when you click on the link (including the URL of the page)?
Thank you.
Maria

Flash Player 16 Installer opens but won't run on 64 bit Wdws 7 and IE 11

I have Flash Player ActiveX Ver. 15.0.0.246 installed on my Dell Inspiron N7010 (Intel Core i3 processor) laptop, running Windows 7 Home Premium 64-bit OS with Service Pack 1, 6 GB of RAM, and using Internet Explorer Ver. 11.0, 32-bit browser. Flash Player notified me that it was time to update to Flash Player Ver 16.0, and took me to the website to download the installer. I first disabled my anti-virus (ESET NOD32 Ver 8.0.) and malware (Malwarebytes Anti-Malware Ver 2.0.4) software, and then clicked the 'Install' button on the website. After I gave my security software permission to let it run, it opened the blank black installer window (labeled "Adobe Flash Player Installer"). Nothing happened after that. No indications that anything was happening appeared in either the Adobe website window or the installer window. (The Adobe website window had advanced to "Step 2 of 3.") I gave it 10 or 15 minutes, then clicked the red "X" button in the upper right corner of the window to close it, but the installer window would not close. I had to use the Windows Task Manager to shut it down. I tried rebooting and re-attempting several times, but never was able to get the installer to run.
The installer ran fine on my other computer, which has the same configuration / version nos. of OS, IE, AV, A-Malware, and Flash Player, and I was able to successfully upgrade it to FP 16.0.
I have noticed that several others on this forum are having this problem, but with other combinations of OS and browsers, and I did not find a definitive solution for this problem that appeared to be applicable to my combination of software (defined above). If anyone with this combination of software has solved this problem, would you please be kind enough to provide a step-by-step description of the solution, on this forum, in layman's terms, and provide screen shots where little-known Windows, IE, or Flash Player steps / processes / menu choices are involved.
Thanks,
Spaceadventurer

You write that you "downloaded", but did you also install it?
What version does it tell you is installed at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_ Player_version_installed_on_your_machine ?

Flash Player 10.1 installed, but not working in any browser, or showing up on C:

I recently updated my flash player, however since then, websites requiring flash do not seem to fully load. However, it should also be noted that there is no notification indicating I need to install the software. Sites such as youtube will load, but fail to display the video I want to view, and showing only a black box. Also, sites I need for my HSC preparation are not working, such as the Board of Studies Online Multiple Choice, and Maths Online. The web page will load, indicating "done" in the bottom left corner of the screen, but the screen will be white.
I have tried the following:
un-installing, and re-installing (numerous times)
Restarting the system after both un-installing and re-installing
Checking all mentioned websites on three browsers --> Firefox 3.5.11, IE 8, Google Chrome. All presented the same outcome: blank pages etc.
Ensuring that flash was enabled in all above browsers
My operating system is 32 bit; Vista (Have checked this file-- C:/Windows/System32/Adobe -- and found that the flash player files are absent despite being 'told' it has successfully installed. After which the 'movie'/'f' symbol does not show up in the installation check online)
I assume all the above browsers are 32bit as well, however I'm not sure how to check this.
Please help... I have been searching forums for hours and trying various methods to attempt to fix the problem myself, but have been unsuccessful. It has become increasingly frustrating with the approaching HSC only a couple of weeks away !

There is no flashinstall.log file in that folder. There is a FlashInstall file that opens in Notepad when I click on it. The contents of that file are below. Does this give you any clue as to what is wrong? It is WAY beyond my techincal competence.
O====== M/10.1.53.64 2010-06-30+12-55-33.468 ========
0000 [I] 00000010 "C:\DOCUME~1\Jack\LOCALS~1\Temp\FlashPlayerUpdate.exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx
0003 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe
0004 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.dll
=X====== M/10.1.53.64 2010-06-30+12-59-15.421 ========
=O====== M/10.1.53.64 2010-09-08+01-32-00.015 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe" -update activex
0001 [I] 00000011 0
=X====== M/10.1.53.64 2010-09-08+01-33-11.890 ========
=O====== M/10.1.82.76 2010-09-08+01-33-12.000 ========
0000 [I] 00000010 "C:\DOCUME~1\Jack\LOCALS~1\Temp\6.dir\InstallFlashPlayer.exe" -iv 0
0001 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10i.ocx
0002 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
0003 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll
=X====== M/10.1.82.76 2010-09-08+01-34-24.843 ========
=O====== M/10.1.85.3 2010-09-28+12-32-48.531 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
0001 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx
0002 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe
0003 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.dll
=X====== M/10.1.85.3 2010-09-28+12-32-52.312 ========
=O====== M/10.1.85.3 2010-10-01+19-16-44.187 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
0001 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx
0002 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx 183
0003 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe
0004 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe 183
0005 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.dll
0006 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.dll 183
=X====== M/10.1.85.3 2010-10-01+19-16-47.171 ========
=O====== M/10.1.85.3 2010-10-02+14-53-44.781 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
0001 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx
0002 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx 183
0003 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe
0004 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe 183
0005 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.dll
0006 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.dll 183
=X====== M/10.1.85.3 2010-10-02+14-53-47.984 ========
=O====== M/10.1.85.3 2010-10-03+17-09-08.328 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
0001 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx
0002 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx 183
0003 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe
0004 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe 183
0005 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.dll
0006 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.dll 183
=X====== M/10.1.85.3 2010-10-03+17-09-11.687 ========
=O====== M/10.1.85.3 2010-10-03+17-10-33.390 ========
0000 [I] 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe -maintain activex
=X====== M/10.1.85.3 2010-10-03+17-11-12.546 ========
=O====== M/10.1.85.3 2010-10-03+17-11-16.296 ========
0000 [I] 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe -maintain activex
0001 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe 5
0002 [I] 00000018
0003 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe 5
0004 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0005 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0006 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0007 [W] 00001021
0008 [I] 00000012
=X====== M/10.1.85.3 2010-10-03+17-11-26.281 ========
=O====== M/10.1.85.3 2010-10-03+17-12-52.531 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx
0003 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe
0004 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.dll
=X====== M/10.1.85.3 2010-10-03+17-12-54.531 ========
=O====== M/10.1.85.3 2010-10-03+17-23-21.671 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe"
=X====== M/10.1.85.3 2010-10-03+17-23-27.578 ========

Flash Player has downloaded/installed, but still does not work

This is a relatively new problem for my computer, but from what i have read, is a common problem so I know it is not my computer. Out of the blue, click on a video and all i see is a black screen. No adobe logo saying i needed to update or download in order to watch video. So i unistalled, rebooted and reinstalled..nothing. I uninstalled/installed with zip..nothing. Everything that is enabled is enabled..nothing. Reset IE...nothing. Downloaded Mozilla..nothing. I am currently running windows xp, IE 8 (32 bit) and all security software are disabled. The crazy part is that when i check the file for flash player, it does not show any bites in file. I know there should be bites in there because i checked on a computer with working flash player and it shows 6.00 mb. So somewhere from the installation, the file is lost. i have tried pretty much all suggestions, dating back from '09 and really really need some advice.

ok..flash player x is listed. always has been. i don't understand the whole "no files" bit cuz the computer that i am using show 6.00mb in files. unless it is outdated? this computer is brand new, custom made as of last month to my specs, so i can't see how adobe would be outdated. Mozilla shows in my add/remove files, but that flash player plugin is nowhere to be found. in fact, this is all the adobe files i see in order:
Adobe AIR
Adobe Download Manager
Adobe Flash Player10 Active X
Adobe Flash Reader X
Adobe Shockwave Player 11.5
i am really not liking mozilla, however...upon clicking a video, it is telling me i need to update to newer version of adobe. When i click on dl, it gives me a window to save as a binary file. it will not download and all security/firewall are off. Shockwave has always been enabled. pretty much anything you posted to do in past threads..i have done. its driving me crazy
i can bring up other websites, just cannot watch videos and was stuck on that redirect to adobe forum..will try the forum again.

Flash player says its installed but is not working- please read

Hey everyone!
the past few days I have easily spent several hours working with my flash player. First- it was saying I needed to put in the latest version, so I did, it said it worked but when I tried to watch videos or play a game etc I got an error message saying I needed flash player 11. and I went through that process countless times. I restarted my computer, ran my virus software, etc. when none of that worked I just disabled and trashed ALL of the software I had downloaded since I had had the problem including my current flash player and adobe. Just now, I tried to install the flash player again. It seemed to work great- it said it installed and I clicked finnish... but, behold, I go to watch a video for school and I have the same problem. I tried to change the computer type to the otehr windows 7 option for the download, again it seemed to work fine and downloaded and told me it was finished... but I still can't view my video or do any games etc online. I have worked with the IT department at school and with family... no one can figure it out. it should be working as far as we are all concerned...but it is not and I have school work to do.
If someone could please help me I would much appriciate it! if this is a glitch with some adobe thing- PLEASE fix it asap. I have work to do!
Thanks!
Maggie

What web browser do you use? If IE, check
http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968

Flash Player seems to install, but will not function

Flash Player installs but does not work. When I go to the troubleshooting website (http://helpx.adobe.com/flash-player.html), the box does not fill with information. If I right click where the box should be however, the menu shows the version and acts as if AFP is installed. I cannot select settings, but can select global settings. The global settings dialog box will open.
I am using AFP version 11.7.700.169, using IE 9, and running Windows 7. I have 2 other PCs, and both are running the program fine. So far, I have tried many things to troubleshoot with no luck.
So far:
-Complete uninstall, using the Adobe uninstaller. I have deleted the folders and content as well, shut down, and tried reinstall.
-I have deleted the registry entry and also tried setting it to zero located at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}.
-I am using Norton 360, and have tried an install with all services stopped (Anti-Virus, Anti-Spam, Auto protect, etc)
-I have verified Active X filtering is not checked in IE.
-Active X and Scripting options in IE>Tools>Internet Options are enabled and mirror the selections on the two working PCs.
-I have tried to uninstall and reinstall an earlier version of AFP with no luck.
-Shockwave Flash Object Addon is enabled.
Screen shot is included to show what happens on the redirect screen after I install AFP.
I am out of ideas and would appreciate any help on this.
Thanks!

I'm a little disappointed in the forums - no responses. I'm happy to share I found the issue, and am sharing the solution in case others have the same problem. The interesting thing is the setting that I changed is different on the two working computers. In IE9 navigate to Tools>Internet Options>Advanced and the first check box under Accelerated Graphics...check it. Restart IE and voila, it is fixed. The other two PCs I am using have this box unchecked and AFP works fine...odd.

Flash player shows as installed but will not work and is not recognized by anything including adobe

I hve installed flash player(several times) and it will not work. programs using it tell me to install it...but it IS..I can see it in my programs list. I have tried ev everything in adobes suggestions. none work. I cannnot acess my Exfintiy or any games on Facebook. This stipid program has screwed up everything!! All of which worked last week!! How do I fix this?

What OS?
What browser?

Programs like VIMEO say that adobe flash player isn't installed but it is isntalled

several videos try to play but say you have to install adobe flash player but I Have it installed in firefox. I look at the apps and its there and not disabled.

There are 2 versions of Adobe Flash:
*an '''ActiveX version''' for IE only
*a '''Plugin version''' for most other browsers including Firefox
*On a Windows system, you should always update both individually.
'''''You do not appear to have the Plugin version for Firefox installed. ''''' If you did, in Add-ons > Plugins you would see "Shockwave Flash ''(version)''". If "Shockwave Flash" is there and is disabled, click the "Enable" button.
Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
*only the most popular/used Plugins are known by this page
*page will detect only installed, '''''enabled''''' Plugins
'''Install or update Adobe Flash''' 
#'''Using Firefox''', go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
#*http://get.adobe.com/flashplayer
#When the download is finished, close Firefox (File > Exit '''''OR''''' Firefox button > Exit)
#Click or double-click on the file you just saved to your desktop
#*In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
#*The "Install" button in the lower right corner will now be highlighted, click it.
#*The installation is quick.
#Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
#To update/install the ActiveX version for IE '''''only''''', repeat the process, '''but use IE to go to the above website'''.
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Says Adobe Flash Player 11 successfully installed but it is NOT!

Hi, I tried to install the Adobe Flash Player 11. It says each time (tried many times) it was successfully installed but it was not. Actually it gets to 50% then stops and sometimes ask me to close Internet Explorer sometimes does not and then when I close it, it runs fast to 100% saying successfully installled. When I check in my control panel it gives me only 6MB installed but should be 16.3MB. But actually is not installed at all.
My OS is windows 7.
Please help, I need AFP ASAP. Thank you

Here's what I recommend:
Download the Adobe Flash Player installer directly by clicking one (or both) of the following links.
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Because IE asks if you want to "Run" or "Save", choose "Save".
Reboot...
Then perform a "clean install"
Afterward, make sure Flash Player is enabled for Internet Explorer

Flash Player 9 is installed but I get a message "Macromedia Flash player required"?

I have installed the last 9th version of Adobe Flash Player.
Few weeks ago I had no problems with my browser when visiting
websites with Flash content and it was the same 9th version of
Flash.
But now, when visiting some websites I get a message
"Macromedia Flash Player required" (but not Adobe Flash Player).
I've reset all settings in "Internet Options" dialog. I've updated
the last version of Flash Player. I have no problems when visiting
websites with Flash content with Opera, Mozilla Firefox and
Netscape Navigator. The only problem is with Internet explorer. And
what's strange? When I visit, for instance, www.lamborghini.it or
www.flash-game.net, there are no problems, but when I visit
www.dodge.be or I want to read some Course material in
http://cisco.netacad.net I get
that message.
I don't think that the problem is that Dodge or Cisco use
files of old version of Flash. Because, as I've already said, I had
the same version before, installed on my PC, and I had no problems.
income for life |
web directory

Probably you get that message because the flash plugin
checker they implemented is checking for a specific version and not
higher then x.

Flash player says its installed, but isn't

I have installed flash player, get to box saying it was sucessful but it doesn't work..It doesn't show up under my programs, but does show up in my uninstall group. I have tried many different ways suggested by the help page. Have Norton anti virus, even disababled it to try again. can watch utube videos, but not cnn or espn. Any ideas?

What is your operating system, version & edition?
What is your web browser?
Can you see the Flash animation and version information at http://www.adobe.com/software/flash/about/ ?

Problem with adobe flash player, it's installed but doesn't work....

I have Windows 7 - Internet Explorer 9 with both 32 and 64 - 32 being the main one used.
It's 4 months old and has worked beautifully up till a couple of days ago when trying to get into Mathletics website it tells me Javascript is diabled. Please turn on Javascript to access Mathletics website, then it comes up with
Mathletics Minimum Requirement
To view this website, Flash Player 9 or above is required. You can download the latest one for free from Adobe by clicking the image below:
We haven't touched Flash Player or Javascript so I don't know why all of a sudden this has happened after using it without any problems for 4 months.
Anyway I've checked all the suggestions re Internet Options Security (custom level etc) and checked Internet Options Programs manage add-ons, and checked under ?Help that we're running IE (without 64bit showing). I've uninstalled and reinstalled the current Flash Player version several times, and when I check http://www.adobe.com/software/flash/about/ it shows I have version 10,3,181,34 installed, I've even copied across from my last backup the version which worked before these problems. I've also uninstalled and reinstalled Java.
Can someone please help.
thanks
Maria T
New Zealand

thanks for the explanation.
I think I will leave ActiveX Filtering enabled. I have added the mathletics webiste to my restricted sites (tools, internet options, security, restricted sites) and have changed the custom level to ActiveX Filtering disabled, and I have also changed the (top right hand corner) content filtering to read "no content is filtered on this site".
Is this ok that I do that?
However, it hasn't rectified my problem.
I see there are quite a few people that seem to be having the same or similar problem with Windows 7 / IE9 and Flash Player, is it possible there's a bug?
Yes I do have Citrix installed, will contact them about that problem - thanks.
Thanks
Maria

Flash player says its installed but I cannot watch any videos?

every time I try to watch a video it tells me to install it again, this has been going on for a week, what is the problem with it?
I have a windows 7 toshiba

Download the Adobe Flash Player installer directly by right clicking one of the following links and selecting "Save as".
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Save the file to your downloads folder.
Reboot your system.
BEFORE opening ANYTHING else, locate and run the installer.
If using Internet Explorer, see: Enabling Flash Player in Internet Explorer
and: ActiveX Filtering in Internet Explorer

Flash Player Correct and Installed but not working

Hi,
I've got the 64bit Windows 8.1 and the version 15 of the flash player. I've followed all the steps and can not access anything that requires a flash player. I've checked I've got the latest update, I've enabled the shockwave thing and deactivated activeX, I can see the clouds moving in the animation but I can not access any apps like Candy Crush or Reading Eggs.
Any ideas what I can do please? It was working yesterday lunchtime but seemed to stop sometime during the afternoon. Thought following all the steps again and restarting would correct it but nothing.
Thanks

Still having issues two days later!!!!
Possible to have some advice please.
This is what I get when I try to check for updates using your links.

Flash player 10.1 installed but won't display Flash content

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