Flash player 16_0_0_235 crashes everytime with a EXCEPTION_BREAKPOINT error

Anytime I try to use the newest version of flash (16_0_0_235) with youtube to run either Hangouts on air or just watch a video it crashes, claiming that a dll has caused a EXCEPTION_BREAKPOINT error. I have tried every solution that Mozilla, Windows, Adobe, and Google has offered to fix the problem but to no avail- even if it temporarily fixes it it does so incompletely (last time videos only played for a few seconds) and soon reverts back to being a problem. The specific DLL is tied to the flash version, however similar setups on other computers in my household are running the same configuration just fine. Is there any way to fix this, or at least get in touch with someone who can help?
related crash report: https://crash-stats.mozilla.com/report/index/ff411382-f4eb-44c8-b6df-7ec722141231

The issue seems to occur after Flash calls some audio-related components of Windows. I'm not very familiar with audio issues, but can you think of any software changes recently that might have affected those bits?
If it is audio-related, the following might be irrelevant, but I'll mention it just in case. This is some standard guidance that addresses the most common issues with the Flash Player plugin.
(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.
(2) Disable hardware graphics acceleration in Firefox and in Flash
(A) In Firefox, un-check the box here and restart:
"3-bar" menu button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"
(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
(3) Disable the protected mode feature of the Flash plugin. That feature has security benefits, but is not compatible with all systems for some reason.
You can disable it by creating or editing a settings file. The following pages/posts provide different approaches:
* Adobe support article under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
* Manual steps: https://support.mozilla.org/questions/968190?page=5#answer-509209
* Batch file to automate the manual steps: https://support.mozilla.org/questions/982093#answer-518078 (alternate version of Carm's batch file with a few changes by me: [https://onedrive.live.com/?cid=f7d304d92388737d&id=F7D304D92388737D!336&ithint=file,.bat&authkey=!AP2FXW2Y_3BXZyo])
Any improvement?

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