Flash player BSOD crashes when using Hardware acceleration (+ATI card?)

Hello, I get frequent and recurrent BSOD crashes with the latest Flash player, watching some videos on Youtube. I own a ATI Radeon 5700 video card and use the latest (v11.5) Catalyst drivers on Windows XP SP3, if this can help. If I disable hardware acceleration through dxdiag, or in the Flash player options, the crashes cease. Will this be fixed ? If it won't, could hardware acceleration be disabled by default on next versions of the Flash player ? Thank you.

First thing to acknowledge is: BSOD crashes are 99.9999999% of the time due to critical OS problems or hardware. 0.0000001% of the time they are due to software, be it Microsoft or third party.
If turning off the HW acceleration causes the BSODs to stop, I'd say there is a hardware problem (most likely) but there is also a slim chance that you have a memory fault your video card runs into when using software to accelerate the card.
The BSOD gives information about the cause. If you have that it would help to point to the source of the Fatal Exception, and determine what steps youneed to take.

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Flash Player often crashes if using hardware acceleration.

Hi, guys. Flash Player crashes. It crashes when the "Use hardware acceleration" checkbox is checked. And it crashes so bad, that only the Reset button helps.
My PC is flawless. I'm running Winsows XP x64 SP2 (latest service pack for this OS), Nvidia Geforce 8600GT with latest drivers, DirectX 9c, Flash Player 10.3.
If I disable hardware acceleration in the Flash Player settings, there are no crashes. Without HW acceleration videos are a little aliased and ugly.
Why is that happening?

Hi,
I'm sorry you're running into these problems. Could you follow the instructions on our video troubleshooting page and in addition to opening a bug report, please send the results to me at [email protected]? I'll take a look and see if I notice anything out of place.
Thanks,
Chris

Flash player keeps crashing when using firefox ok using internet explorer

Flash player stops working when using various sites particularily ebay. It shows action script errors but not always the same one, If you dismiss and continue it usually starts working again but not always. Sometimes you have to restart firefox. I have latest firefox and flashplayer in fact problems seemed to start with latest versions. I have tried internet explorer and flashplayer is fine on all sites. I would like to carry on using firefox but will have to stop if problems persist. I am not a computer whiz kid so would not want to go through tests etc, i would prefer if Mozilla could sort this out.

The flash program for Firefox is a different version then IE.
First, lets update your Flash Player '''Version 16.0.0.305<br>https://www.adobe.com/products/flashplayer/distribution3.html'''
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''

Flash player keeps crashing when I try to upload pictures to Mixbook. Error message -upload failed. We have a brand new Dell w/ everything updated. We use Firefox as browser. Please help! Thank you

Flash player keeps crashing when I try to upload pictures to Mixbook. Error message -upload failed. We have a brand new Dell w/everything updated. Please help -thank you!!

Flash player keeps crashing when I try to upload pictures to Mixbook. Error message -upload failed. We have a brand new Dell w/everything updated. Please help -thank you!!

Flash player keeps crashing when i watch a video online

flash player keeps crashing when i watch a video online

Give it a clean install: How to perform a "clean install" of Flash Player in Mac OS X
Just trashing and reinstalling some of the files DOESN'T cut it.
Also make sure your Shockwave plug-in is up to date: http://get.adobe.com/shockwave/otherversions/

ADOBE FLASH PLAYER KEEPS CRASHING WHEN I TRY TO WATCH YOUTUBE VIDEOS!!!

simply put, every time i try to watch a video on youtube it crashes and says i should reload the page. it does this at least a hundred times before it works again (not joking, i actually counted one time). HOW THE DO I FIX THIS? OR DO I JUST DELETE MOZILLA?
''Edited by a moderator due to language. See the [http://support.mozilla.com/kb/Forum+and+chat+rules+and+guidelines Rules & Guidelines] .''

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Try to "disable the hardware acceleration" in the Flash Player.
*How do I disable or enable hardware acceleration?<br>https://forums.adobe.com/thread/891337
*https://helpx.adobe.com/flash-player/kb/video-playback-issues.html
Flash "Display settings" window:
*http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html
See also:
*http://kb.mozillazine.org/Flash#Troubleshooting

Flash Pro CC crash when using pencil, brush tool

Hello,
I have bought the full CC package and installed Flash Pro CC today on my laptop (lenovo y50) and im getting crashes when i use the pencil and brush tool.
When i use the select tool the selection is not in the right place. program feels weird.
Im using lastest version
running windows 8.1
lastest flash and air and graphic drivers.
It just crashes doesn't even show a error just benggg stopped working.
Can anybody help me out?
Greatzz

solved
i was having the same problem and found the solution from Adobe.
you have to go to control panel - hardware and sound - display -
change the size of the text to the smaller one 100%
REstart the os and start adobe flash
i wish this will help

Flash player controls missing when using embedding in HTML

Hi
I have just created a Flash movie with a .flv file in flash cs4 when playing the .swf file we can see the controls of the player, when I use the html code the player controls are missing.
it is missing when using the HTML that is generated with in flash as well.
this is the code used for the HTML
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en">
<head>
<title></title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<script type="text/javascript" src="swfobject.js"></script>
<script type="text/javascript">
swfobject.registerObject("myFlashContent", "10.0.0");
</script>
</head>
<body>
<div>
<object classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" width="272" height="400" id="myFlashContent" align="bottom">
<param name="movie" value="walkon.swf" />
<param name="play" value="true" />
<param name="loop" value="false" />
<param name="quality" value="best" />
<param name="scale" value="exactfit" />
<param name="salign" value="b" />
<param name="wmode" value="transparent" />
<param name="allowfullscreen" value="false" />

<object type="application/x-shockwave-flash" data="walkon.swf" width="272" height="400" align="bottom">
<param name="play" value="true" />
<param name="loop" value="false" />
<param name="quality" value="best" />
<param name="scale" value="exactfit" />
<param name="salign" value="b" />
<param name="wmode" value="transparent" />
<param name="allowfullscreen" value="false" />

<a href="http://www.adobe.com/go/getflashplayer">
<img src="http://www.adobe.com/images/shared/download_buttons/get_flash_player.gif" alt="Get Adobe Flash player" />
</a>

</object>

</object>
</div>
</body>
</html>
I would really like your help on this one
Thanks
Rodney

Hi,
Please check that your swfobject.js file is located where your .swf file and.html file are published. Your .swf file, .html file and swfobject.js should be placed on the same folder.
In my Flash CS4 the code generated in the HTML file is different and is having 318 lines of code. But the code which you pasted below looks different. If you are not able to see the flash content only in HTML file then it might be active content blocking. Please refer the link which provides fix for active content blocking manually.
http://www.adobe.com/devnet/activecontent/articles/devletter.html
Thanks

Adobe flash player often crashes when I load several videos/adds/etc at the same time, and has done so since out of process plugins were released.

It seems to only happen when I open/reload pages with flash content (But not while they are running), and especially if I open more than one tab. Reloading all (Often 20+) tabs == certain crash.

Hi Bleugh,
Can you get the plugin crash reports? Go to the address '''about:crashes''' and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.
Does the problem still occur if you disable hang protection, as described here:
https://support.mozilla.com/en-US/kb/The+Adobe+Flash+plugin+has+crashed#Disable_hang_protection

Flash player is crashing when leaving browser page

I have Firefox 26.0 and the newest version of Flash player as of 13/1-14
My issue is not happening all the time, but a LOT. Whenever I've watched a Youtube video and then wanting to go back(leaving the browser page) it freezes and crashes. I have the option to keep it running or shutting it off, which eventually helps. Disabling the Flash player helps, not keeping it running.
I don't care for whatever reason it's not working, but you either fix this or get me a new keyboard, because of the immense amounts of irritation this ridicolous issue causes.
I'm sorry the warning is in Danish, but it says that the Shockwave Flash Player is either occupied or crashed. I can either stop the plugin or let it keep trying(why is that even an option? It does not try anything at all.. Except from keeping the browser frozen for a few more centuries..)

Download the following files (Right click and "Save Link as"):
Shockwave Player Uninstaller
Flash Player Uninstaller
Flash Player Plug-in (All other browsers)
Shockwave Player 12 FULL Installer
Reboot.
Run the Uninstallers from your Downloads folder, to remove BOTH Flash Player and Shockwave.
Go to: C/Windows/System32 and delete the Macromed folder.
Go to: C/Windows/SysWOW64 and delete the Macromed folder.
Open your Windows Registry Editor (Start>Run or press the Windows key+r. Tpye "regedit" [minus the quotes] and click OK.
In the Registry Editor, go to: HKEY_LOCAL_MACHINE/SOFTWARE and delete the Macromedia folder.
Go to: HKEY_CURRENT_USER/Software and delete the Macromedia folder.
Close the Registry Editor and empty your Recycle bin.
Run the Shockwave FULL Installer first, and THEN the Flash Player Installer. These are offline installers and will require no connection during the process.
If problems persist, try disbaling other plugins and extensions for Firefox, to determine if one or more is conflicting with Flash and Shockwave.

I like to play games on facebook and for some reason I keep getting an error message saying that the shockwave player and flash player has crashed I use firefox could someone please give me step by step instructions to fix this issue?

I have Windows 8.1, my adobe player is the most updated version also.... hope this helps

Yeah, Firefox and Flash Player isn't a super stable combination on Windows 8.1 at the moment. We're collaborating closely with Mozilla to improve that, but that effort is going to happen over several months.
In the meantime, you might want to take a look at the other options. Microsoft invested a lot of time and effort into making the Flash experience on Win8.1 really good in IE, as did Google with Chrome.

K8MM-V will crash when using any Radeon Graphics Card (ok with NVIDIA)

Can anybody help!!!
Hi, OS MCE 2005 (Fully Patched) I have tested my system with 3 fully working ATI Radeon Cards (9800Pro, 5550 & 9200SE) all cards crash when entering Media Centre GUI or using any 3D app (e.g 3DMark 2003). I have fitted an NVIDIA 5900XP and the system runs 100% stable. I have a fresh install of OS, .NET ,Motherboard & latest ATI Drivers (V5.10) drivers. I have even fitted a replaced the motherboard (MSI K8MM-V. Is there a fix or are ATI cards incompatible with this motherboard/chipset. Any advice greatly received.
MSI K8MM-V MB
512MB DDR 400 (Crucial)
160GB SATA HD
Athlon 64 3000+
NEC DVD/RW
Hauppauge WinTV-PVR 150
Gigabyte GN-WPKG Wireless PCI Card
Sound Blaster Live 5.1
ATI Radeon - 9550 256MB or 9200 128MB or 9800Pro 128MB
Media Centre Edition 2005 - Patched
ALL CARDS AND DRIVERS NOT INSTALLED EXCEPT ATI for testing.

I flashed to 9.20 and my video went in the crapper and the computer became unstable, unusable really . I had crashing with my 9800 Pro and installed a 9200 and it worked fine. I read on another topic to change some BIOS setting, for me it was turning off the spread spectrum under the cell settings that changed everything . Once that happened, about 5 minutes ago, I booted for the first time in a week and the 9800 Pro appears to be working fine.
Look at this link...https://forum-en.msi.com/index.php?topic=89456.0
Props to Tiresmoke for the fix
If it works, let the forum know so other can figure this out as well.

Flash Player 10 crashing. simple language please.

Hi I know you have answered this a million times but i dont understand all the tech language so here goes. my flash player 10 crashes when i play zynga games. I run a 32 bit, Internet Explorer 8 can u help?

Hi, you'll need to post back your operating system of Windows. Do you use any other browsers? If so which and what version?
Go to this test site and what version of Flash Player is indicated and can you see the animation?
http://www.adobe.com/software/flash/about/
What Anti-Virus program do you use and version if you have it. Does it have a Firewall and if not do you use any Firewall other than Windows Firewall?
Thanks,
eidnolb

Flash content causing Adobe Flash Player to crash in FireFox

Adobe flash player is crashing when even visiting YouTube's home page.
I am using Linux Mint Debian 64 bit.
I have the latest FF and FP versions, here is the crash file:
https://crash-stats.mozilla.com/report/index/8a074d64-2c1a-468d-8760-87eef2150105
I have tried safemode with no success. (flash works flawlessly in Chromium)

Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:
* [[Flash Plugin - Keep it up to date and troubleshoot problems]]
* [[Flash 11.3 crashes]]
* [[Flash 11.3 doesn't load video in Firefox]]
On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages:
* http://forums.adobe.com/thread/1018071#TemporaryWorkaround
* http://kb.mozillazine.org/Flash#Disabling_Protected_Mode_in_Flash_11.3
(See [http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html this Adobe blog post] for technical details about Flash protected mode.)
For recent updates for Adobe Shockwave Flash, please update your version to 14.
Please refer to the security updates [http://helpx.adobe.com/security/products/flash-player/apsb14-18.html and Adobe Security Bulletin] for more information.


Please tell us if this helped!

Flash crashes when using Keyboard.capsLock in Linux environments

When using Keyboard.capsLock in ActionScript, causes the flash player to crash in Linux environments.
NOTE: THIS WORKS ON MAC AND WINDOWS ENVIRONMENTS
This is reproducible on:
Ubuntu 10.04, 10.10, 11.04
Fedora: 13, 14, 15
Browser: firefox
Flash Player versions: 10.1.X, 10.3.X
Here is some code to reproduce the problem. I have created a new TextInput component (called PasswordTextInput) and added it to a simple Application.
Unsure if this is related to the Limitation in release notes for flash player 10.1:
"Alt and Caps Lock Keys do not send KeyDown or KeyUp events from Soft Keyboard."
<?xml version="1.0" encoding="utf-8"?>
<mx:TextInput xmlns:mx="http://www.adobe.com/2006/mxml" displayAsPassword="true"
keyDown="handleKeyDown(event);" keyUp="handleKeyDown(event);" focusIn="init();">
<mx:Script>
<![CDATA[
import mx.controls.Image;
private var _image:Image;
[Embed (source="/assets/CAPLOCK.png")]
public static const CAPLOCK:Class;
override protected function createChildren():void {
super.createChildren();
_image = new Image();
_image.source = CAPLOCK;
addChild(DisplayObject(_image));
override protected function updateDisplayList(unscaledWidth:Number, unscaledHeight:Number):void {
super.updateDisplayList(unscaledWidth, unscaledHeight);
this._image.width = 17;
this._image.height = 17;
this._image.x = this.width - this._image.width - 4;
this._image.y = (this.height - this._image.height)/2;
this.textField.width = this.width - this._image.width - 5;
// COMMENING THE NEXT LINE, THE CRASH NO LONGER HAPPENS
//this._image.visible = Keyboard.capsLock;
this._image.toolTip = "CAPS LOCK";
private function capLockCheck():void {
// COMMENTING OUT ALL THIS CODE, THE CRASH NO LONGER HAPPENS
if (Keyboard.capsLock){
this._image.visible = true;
this.textField.width = this.width - this._image.width - 5;
} else {
this._image.visible = false;
this.textField.width = this.width;
private function init():void {
capLockCheck();
private function handleKeyDown(event:KeyboardEvent):void{
capLockCheck();
]]>
</mx:Script>
</mx:TextInput>

File a bug with a complete running test case.

Flash player BSOD crashes when using Hardware acceleration (+ATI card?)

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