Flash Player crashed

My Adobe Flash Player apparently crashed.  That was what a small, short-lived noticed flashed on myy computer.  Do I re-install?  It came already installed with my Windows 7 when I bought a new computer last year.  Also, this cooincides with a switchover from Hotmail/Live to Outlook.com email & has severely affected my Calendar, which is now almost completely void of everything I had entered.
Any adivce, instructions greatly appreciated.

Could you please go to the following page and let us know what it says about your operating system, browser, and Flash Player version?
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Thanks,
Sunil

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    Name
    Firefox
    Version
    8.0.1
    User Agent
    Mozilla/5.0 (Windows NT 5.1; rv:8.0.1) Gecko/20100101 Firefox/8.0.1
    Profile Directory
    Open Containing Folder
    Enabled Plugins
    about:plugins
    Build Configuration
    about:buildconfig
    Crash Reports
    about:crashes
    Extensions
    Java Console
    6.0.27
    false
    {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA}
    Java Console
    6.0.30
    false
    {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA}
    Java Quick Starter
    1.0
    false
    [email protected]
    Microsoft .NET Framework Assistant
    0.0.0
    false
    {20a82645-c095-46ed-80e3-08825760534b}
    Modified Preferences
    accessibility.typeaheadfind.flashBar
    0
    browser.places.smartBookmarksVersion
    2
    browser.startup.homepage
    http://www.google.ro/
    browser.startup.homepage_override.buildID
    20111120135848
    browser.startup.homepage_override.mstone
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    extensions.lastAppVersion
    8.0.1
    gfx.blacklist.direct2d
    2
    gfx.blacklist.layers.direct3d10
    2
    gfx.blacklist.layers.direct3d10-1
    2
    network.cookie.prefsMigrated
    true
    places.database.lastMaintenance
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    63182
    privacy.sanitize.migrateFx3Prefs
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    8086
    Device ID
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    Adapter Drivers
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    2a43
    Adapter RAM (GPU #2)
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    Adapter Drivers (GPU #2)
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  • Flash player Crashes every time 3 items or more running...

    Since I updated to Flash Player 11,7,700,169 every time 3 or more Flash player items run, Flash Player crashes.
    This happens in either Firefox or IE!
    Eg.If the problem occurs in Firefox when I also have IE open then it affects IE & Vice Versa...
    Is there a fix for this as it's becoming ridiculous now with the amount of crashes happening?
    My system:
    Acer Aspire 7735Z
    Intel Pentium Duo T4200 2.0Ghz
    Ram: 4Gb
    Windows 8 Pro 64bit
    Installed Browsers:
    Internet Explorer Version 10.0.9200.16540 Update Versions: 10.0.4
    Firefox 20.0.1
    Screenshot of dump file attached...
    regards,
    John
    Dump Summary
    Dump File:    446db98f-8bbe-4954-9378-0b450c27034e-flash2.dmp : C:\Users\John\AppData\Roaming\Mozilla\Firefox\Crash Reports\pending\446db98f-8bbe-4954-9378-0b450c27034e-flash2.dmp
    Last Write Time:    06/05/2013 22:39:46
    Process Name:    FlashPlayerPlugin_11_7_700_169.exe : C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe
    Process Architecture:    x86
    Exception Code:    not found
    Exception Information:   
    Heap Information:    Not Present
    System Information
    OS Version:    6.2.9200
    CLR Version(s):   
    Modules
    Module Name    Module Path    Module Version
    FlashPlayerPlugin_11_7_700_169.exe    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe    11.7.700.169
    ntdll.dll    C:\Windows\System32\ntdll.dll    6.2.9200.16420
    kernel32.dll    C:\Windows\System32\kernel32.dll    6.2.9200.16384
    KERNELBASE.dll    C:\Windows\System32\KERNELBASE.dll    6.2.9200.16451
    wininet.dll    C:\Windows\System32\wininet.dll    10.0.9200.16540
    crypt32.dll    C:\Windows\System32\crypt32.dll    6.2.9200.16384
    oleaut32.dll    C:\Windows\System32\oleaut32.dll    6.2.9200.16384
    imm32.dll    C:\Windows\System32\imm32.dll    6.2.9200.16384
    user32.dll    C:\Windows\System32\user32.dll    6.2.9200.16420
    advapi32.dll    C:\Windows\System32\advapi32.dll    6.2.9200.16384
    shell32.dll    C:\Windows\System32\shell32.dll    6.2.9200.16548
    ole32.dll    C:\Windows\System32\ole32.dll    6.2.9200.16451
    shlwapi.dll    C:\Windows\System32\shlwapi.dll    6.2.9200.16384
    userenv.dll    C:\Windows\System32\userenv.dll    6.2.9200.16384
    urlmon.dll    C:\Windows\System32\urlmon.dll    10.0.9200.16537
    winmm.dll    C:\Windows\System32\winmm.dll    6.2.9200.16384
    psapi.dll    C:\Windows\System32\psapi.dll    6.2.9200.16384
    secur32.dll    C:\Windows\System32\secur32.dll    6.2.9200.16384
    mpr.dll    C:\Windows\System32\mpr.dll    6.2.9200.16384
    gdi32.dll    C:\Windows\System32\gdi32.dll    6.2.9200.16433
    winspool.drv    C:\Windows\System32\winspool.drv    6.2.9200.16384
    comdlg32.dll    C:\Windows\System32\comdlg32.dll    6.2.9200.16384
    msvcrt.dll    C:\Windows\System32\msvcrt.dll    7.0.9200.16384
    rpcrt4.dll    C:\Windows\System32\rpcrt4.dll    6.2.9200.16384
    iertutil.dll    C:\Windows\System32\iertutil.dll    10.0.9200.16540
    msasn1.dll    C:\Windows\System32\msasn1.dll    6.2.9200.16384
    combase.dll    C:\Windows\System32\combase.dll    6.2.9200.16420
    msctf.dll    C:\Windows\System32\msctf.dll    6.2.9200.16496
    sechost.dll    C:\Windows\System32\sechost.dll    6.2.9200.16384
    profapi.dll    C:\Windows\System32\profapi.dll    6.2.9200.16384
    WINMMBASE.dll    C:\Windows\System32\WINMMBASE.dll    6.2.9200.16384
    comctl32.dll    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9200.16384_ none_bf100cd445f4d954\comctl32.dll    5.82.9200.16384
    sspicli.dll    C:\Windows\System32\sspicli.dll    6.2.9200.16420
    CRYPTBASE.dll    C:\Windows\System32\CRYPTBASE.dll    6.2.9200.16384
    SHCore.dll    C:\Windows\System32\SHCore.dll    6.2.9200.16433
    bcryptPrimitives.dll    C:\Windows\System32\bcryptPrimitives.dll    6.2.9200.16384
    uxtheme.dll    C:\Windows\System32\uxtheme.dll    6.2.9200.16537
    pcContextHook_DSR.dll    C:\Program Files (x86)\Common Files\Motive\pcContextHook_DSR.dll    7.1.0.5
    dwmapi.dll    C:\Windows\System32\dwmapi.dll    6.2.9200.16384
    setupapi.dll    C:\Windows\System32\setupapi.dll    6.2.9200.16496
    cfgmgr32.dll    C:\Windows\System32\cfgmgr32.dll    6.2.9200.16384
    devobj.dll    C:\Windows\System32\devobj.dll    6.2.9200.16384
    ntmarta.dll    C:\Windows\System32\ntmarta.dll    6.2.9200.16384
    NPSWF32_11_7_700_169.dll    C:\Windows\System32\Macromed\Flash\NPSWF32_11_7_700_169.dll    11.7.700.169
    version.dll    C:\Windows\System32\version.dll    6.2.9200.16384
    dsound.dll    C:\Windows\System32\dsound.dll    6.2.9200.16384
    ws2_32.dll    C:\Windows\System32\ws2_32.dll    6.2.9200.16384
    mscms.dll    C:\Windows\System32\mscms.dll    6.2.9200.16384
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    nsi.dll    C:\Windows\System32\nsi.dll    6.2.9200.16384
    clbcatq.dll    C:\Windows\System32\clbcatq.dll    2001.12.10130.16384
    mlang.dll    C:\Windows\System32\mlang.dll    6.2.9200.16384
    MMDevAPI.dll    C:\Windows\System32\MMDevAPI.dll    6.2.9200.16420
    AudioSes.dll    C:\Windows\System32\AudioSes.dll    6.2.9200.16451
    d3d9.dll    C:\Windows\System32\d3d9.dll    6.2.9200.16384
    igdumd32.dll    C:\Windows\System32\igdumd32.dll    8.15.10.2702
    wintrust.dll    C:\Windows\System32\wintrust.dll    6.2.9200.16420
    mswsock.dll    C:\Windows\System32\mswsock.dll    6.2.9200.16433
    dnsapi.dll    C:\Windows\System32\dnsapi.dll    6.2.9200.16420
    rasadhlp.dll    C:\Windows\System32\rasadhlp.dll    6.2.9200.16384
    IPHLPAPI.DLL    C:\Windows\System32\IPHLPAPI.DLL    6.2.9200.16420
    winnsi.dll    C:\Windows\System32\winnsi.dll    6.2.9200.16384
    FWPUCLNT.DLL    C:\Windows\System32\FWPUCLNT.DLL    6.2.9200.16465
    cryptsp.dll    C:\Windows\System32\cryptsp.dll    6.2.9200.16384
    rsaenh.dll    C:\Windows\System32\rsaenh.dll    6.2.9200.16384
    dxva2.dll    C:\Windows\System32\dxva2.dll    6.2.9200.16384
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    Hi Chris,
    I'm not the original reporter, but I can confirm IE9 crashes in my wife's Windows 7 computer every time, on this site: http://dk.timefor.tv after latest update. Whenever she presses the "TV-Guide" link, it'll crash. It also happens if she opens the http://dk.timefor.tv/tv-guide directly, but in that case not until she leaves the page or closes the browser. Other sites are not quite as consistent, but after the update she sees a _lot_ of crashes, to the point that she's had to disable the plugin and use Chrome for sites using Flash instead.
    IE9 in my own computer doesn't have the same problem (Both are 64-bit Windows 7, her computer is a T420 with a Core i5-2410M and 4 GB RAM).
    I'm sending you the dump now (John, please note that you need to use -f * instead of -f "" to actually get it to create the dump, -f "" just shows that there was an exception, it wont dump it).
    A funny thing I noticed is that her add-on manager thought that the plugin was 10.x (can't remember the exact version), even though more information said that the file was "Flash32_11_7_700_169.ocx" until I completely removed the Flash plugin installation and installed it again. However, the crash persists, even though the version is correct now (the dump is from the freshly installed version).
    Another difference I saw between our machines was that the Flash updater on my PC did not require IE to be closed, but hers did, both when trying to re-update and doing the fresh install.
    Best regards,
    Dennis Du Krøger

  • Adobe flash player crashing my whole computer could anyone please help?

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    Sorry I wasn't able to respond for a while I work two jobs so I   really don't have time for this although I would still like to get this   solved very much.
    In the event viewer all it says is that there was an unexpected shut down.
    I  have checked and updated everything on both computers I tried to   disable hardware acceleration and that still didn't change anything.
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    All of this happens when I use the most  current version of flash  player any other previous version will not  crash when doing any of this  although I can't use my webcam since the  website is running an updated  version which is why I would like to get  this problem fixed.
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    I can do everything  normally that requires flash player like play  games, watch videos, and  other stuff but it just crashes when I do those  certain things as  stated above. It's weird that there is no log, no  anything just a  freeze and I can't do anything to the computer i've  tried letting it  sit for about 15 minutes but it didn't respond. I used  ctrl alt del  after a while, alt tab, alt f4, holding down certain keys,  holding the  power button in for a while and nothing will happen. It just  sits  frozen untill I unplug it.
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  • Flash player crashes 100% of the time

    Over the past several weeks, Adobe Flash Player crashes 100% of the time.  How can this be fixed?
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  • Flash Player crashes on every browser?

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    Hi,
    Sorry for cutting in. I have exactly the same problem too and all things have been done, but no luck. I am using a Mac Pro with OS X 10.7.4, and here comes my about:flash results:
    About Flash
    Google Chrome
    19.0.1084.54 ()
    OS
    Mac OS X
    Flash plugin
    11.2.202.235 /Applications/Google Chrome.app/Contents/Versions/19.0.1084.54/Google Chrome Framework.framework/Internet Plug-Ins/Flash Player Plugin for Chrome.plugin
    Flash plugin
    11.2.202.235 /Volumes/Jumpin Flash/Users/fred/Library/Application Support/Google/Chrome/NPAPIFlash/Flash Player Plugin for Chrome.plugin (not used)
    Flash plugin
    11.2.202.235 /Library/Internet Plug-Ins/Flash Player.plugin (not used)
    --- Crash data ---
    Crash Reporting
    Enable crash reporting to see crash IDs
    For more details
    https://support.google.com/chrome/?p=ui_usagestat
    --- GPU information ---
    --- GPU driver, more information ---
    Vendor Id
    0x10de
    Device Id
    0x019d
    Driver vendor
    Driver version
    7.18.18
    Driver date
    Pixel shader version
    1.20
    Vertex shader version
    1.20
    GL version
    2.1
    GL_VENDOR
    NVIDIA Corporation
    GL_RENDERER
    NVIDIA Quadro FX 5600 OpenGL Engine
    GL_VERSION
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  • Flash player crashes in every browser

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    Video driver AMD Radeon HD 7520G  version: 8.941.1.0
    Audio driver IDT High Definition Audio version: 6.10.6381.0

    there was an identified hp security driver incompatibility.  crashes seem to happen more frequently on HP laptops with fingerprint scanners.  depending on the driver used, users would experience the constant crashes.  if you fall under this...  you can do 1 of 3 things.
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    install flash player 10.3
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    install  flash player 11.5 beta - http://labs.adobe.com/downloads/flashplayer11-5.html
    install  flash player 10.3 - http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

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    Your issue is distinct from the original poster's issue about a crash on Mac.  I've branched this out to a new thread so that we're not confusing everyone.
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  • Flash Player Crashes In All Web Browsers

    Dear Adobe,
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    Time of this report: 9/11/2012, 00:42:10
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               Language: English (Regional Setting: English)
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    Available OS Memory: 2046MB RAM
              Page File: 2016MB used, 2076MB available
            Windows Dir: C:\Windows
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    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode
    DxDiag Notes
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
            Sound Tab 3: No problems found.
            Sound Tab 4: No problems found.
              Input Tab: No problems found.
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    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
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           Manufacturer: NVIDIA
              Chip type: GeForce 7600 GS
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_0392&SUBSYS_033C196E&REV_A1
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       Dedicated Memory: 504 MB
          Shared Memory: 767 MB
           Current Mode: 1280 x 1024 (32 bit) (60Hz)
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           Driver Model: WDDM 1.0
      Driver Attributes: Final Retail
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            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71E3E-40D2-11CF-507A-31231FC2C535}
              Vendor ID: 0x10DE
              Device ID: 0x0392
              SubSys ID: 0x033C196E
            Revision ID: 0x00A1
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    Hi Mikey - Sorry you're running into these crashes.  It's odd that this is occurring with all browsers and Flash content.  There must be something specific about your system that is causing this to happen.  We'd like to investigate further.  Would you be willing to create a new bug report and attach both your dxdiag report and any crash dumps that you can generate?  Please see this FAQ for additional details and steps.
    How do I report a Flash Player crash to Adobe?

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    hypo` wrote:
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    downgraded flash to 10.3
    downgraded ff 8 to 3.6.24
    tried older,11.11;11.12whql;12.1 beta drivers for my ATI HD 3870 graphics
    disabling/enabling hardware acceleration
    Opera, IE, Firefox same for all, it just plays few secs sometimes mins and then crashes
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    latest driver for my N650SLI-DS4L motherboard suggested from nvidia.com
    Realtek HD driver
    Logitech Set point for MX 518
    CCleaner
    Digsby
    Avast Free ver.
    Firefox 3.6.24 (tried Firefox 8 also)
    Flash Player 10.3 (tried newest one also)
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    4GB RAM DDR2
    ATI Radeon HD 3870
    Gigabyte MB N650SLI-DS4L
    500W power supply
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    Firefox 3x was released in July 2008 and is no longer supported. You'll have to upgrade to a later version, preferably the current one which is 8.0.1. Be aware that if you choose to install an older version, then you'll be exposing your system to the exploits documented these release notes: http://www.mozilla.org/security/known-vulnerabilities/firefox.html#firefox8
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    this may be hardware related.  try unselecting  "Hardware Acceleration..."
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    I too have this problem and it occurred after Firefox's recent update.
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    Your issue is distinct from the original poster's issue about a crash on Mac.  I've branched this out to a new thread so that we're not confusing everyone.
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    my new flash player crashes on my computer

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