Flash Player Crashing every time it is opened
About a week ago I decided to remove the trial version of PSE from my computer. The trial period was over and to be honest I like Gimp much, much better (even more so now given all the problems I have encountered this past week.) I had a very difficult time getting PSE removed from my computer; even running my system as an administrator with full permissions granted, I kept getting the message that I did not have permission to change this file, it required an administrator. WTF big time! I contacted tech support to find out why I was having this problem, but unfortunately poor Gilligan was so lost all he could do was imply that I must be lying. Yes, that actually happened folks. I asked to be connected to a higher level and was supplied with a dead link. I finally got this Adobe crapware off my computer using brute force-yes Virginia, I did try using uninstall utilities of several flavors. There was no uninstall feature with the PSE software which led Gilligan to tell me I did not know what I was doing or talking about; I don't work for Adobe so I do know a little bit about what I am doing, sorry Gilligan. In cleaning the registery I was shocked to see what Adobe had placed in my system and even more shocked to see where it had been placed; why does Adobe feel the need to hide data miners in their crapware?
Since this issue with PSE, Flash Player has completely stopped functioning; prior to this everything functioned flawlessly. However, now every time I encounter flash content on a web page I am greeted by that familiar greyed out message, "Adobe Flash Player has crashed, send an error reort." I am not exagerating when I say that I have submitted well in excess of 100 error reports just in the past day alone. I have uninstalled and reinstaled new copies of Flash Player several times now, the latest version, 11 I think it was, as well as some of the archived older versions; after every install I have been directed to an Adobe web page telling me that Flash has been properly installed. My drivers are up to date on EVERYTHING, I utilize a utility that checks for updates regularly. I am running Windows 7 in a 64 bit environment (and yes I know for a fact that it is 64bit as I installed the 64 bit OS, and have verified it.) Using the latest version of IE, 9.0.8112.16421 (both 32 and 64 bit versions), when Flash Player crashes so does IE, every time. I open a web page containing flash content and poof, adobe error message followed by the IE error message, "something has caused IE to stop working properly." Using the most current version of FF, 8.0.1, this happens about 50% of the time and wipes my RAM completely clean clean when it crashes. I have removed everything branded as Adobe from my computer, and attempted starting from scratch. The only option I know of that is left is to wipe the drive clean and reinstall everything from scratch (yes Gilligan, that really is the only thing that has yet to be tried that I personally know of.)
So do I just give up and resign myself to never again see an online video until web developers realize just how crappy Adobe software has become and cleanse the web of flash and all things Adobe?? Or is there by some slim chance someone out there that has found a work around? What would really be nice is to have an alternative to Adobe Flash; I guess this shows why monopolies are a very bad thing as it allows for this sort of crap (trust me, I want to say so much worse right now, I really have come to despise Adobe) to go unchecked as long as they can turn a profit. So, any suggestions????
I dont know what's happening, Abode crashes all the time. I installed the latest version of Java, Mozilla, all updates on windows XP. Ca you help me?
Application Basics
Name
Firefox
Version
8.0.1
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:8.0.1) Gecko/20100101 Firefox/8.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Extensions
Java Console
6.0.27
false
{CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA}
Java Console
6.0.30
false
{CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA}
Java Quick Starter
1.0
false
[email protected]
Microsoft .NET Framework Assistant
0.0.0
false
{20a82645-c095-46ed-80e3-08825760534b}
Modified Preferences
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.ro/
browser.startup.homepage_override.buildID
20111120135848
browser.startup.homepage_override.mstone
rv:8.0.1
extensions.lastAppVersion
8.0.1
gfx.blacklist.direct2d
2
gfx.blacklist.layers.direct3d10
2
gfx.blacklist.layers.direct3d10-1
2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1323773077
places.history.expiration.transient_current_max_pages
63182
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Mobile Intel(R) 4 Series Express Chipset Family
Vendor ID
8086
Device ID
2a42
Adapter RAM
Unknown
Adapter Drivers
igxprd32
Driver Version
6.14.10.5002
Driver Date
10-21-2008
Vendor ID (GPU #2)
8086
Device ID (GPU #2)
2a43
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
Unknown
Driver Version (GPU #2)
6.14.10.5002
Driver Date (GPU #2)
10-21-2008
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5284 or newer.
GPU Accelerated Windows
0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5284 or newer.
Similar Messages
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Flash player Crashes every time 3 items or more running...
Since I updated to Flash Player 11,7,700,169 every time 3 or more Flash player items run, Flash Player crashes.
This happens in either Firefox or IE!
Eg.If the problem occurs in Firefox when I also have IE open then it affects IE & Vice Versa...
Is there a fix for this as it's becoming ridiculous now with the amount of crashes happening?
My system:
Acer Aspire 7735Z
Intel Pentium Duo T4200 2.0Ghz
Ram: 4Gb
Windows 8 Pro 64bit
Installed Browsers:
Internet Explorer Version 10.0.9200.16540 Update Versions: 10.0.4
Firefox 20.0.1
Screenshot of dump file attached...
regards,
John
Dump Summary
Dump File: 446db98f-8bbe-4954-9378-0b450c27034e-flash2.dmp : C:\Users\John\AppData\Roaming\Mozilla\Firefox\Crash Reports\pending\446db98f-8bbe-4954-9378-0b450c27034e-flash2.dmp
Last Write Time: 06/05/2013 22:39:46
Process Name: FlashPlayerPlugin_11_7_700_169.exe : C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe
Process Architecture: x86
Exception Code: not found
Exception Information:
Heap Information: Not Present
System Information
OS Version: 6.2.9200
CLR Version(s):
Modules
Module Name Module Path Module Version
FlashPlayerPlugin_11_7_700_169.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe 11.7.700.169
ntdll.dll C:\Windows\System32\ntdll.dll 6.2.9200.16420
kernel32.dll C:\Windows\System32\kernel32.dll 6.2.9200.16384
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.2.9200.16451
wininet.dll C:\Windows\System32\wininet.dll 10.0.9200.16540
crypt32.dll C:\Windows\System32\crypt32.dll 6.2.9200.16384
oleaut32.dll C:\Windows\System32\oleaut32.dll 6.2.9200.16384
imm32.dll C:\Windows\System32\imm32.dll 6.2.9200.16384
user32.dll C:\Windows\System32\user32.dll 6.2.9200.16420
advapi32.dll C:\Windows\System32\advapi32.dll 6.2.9200.16384
shell32.dll C:\Windows\System32\shell32.dll 6.2.9200.16548
ole32.dll C:\Windows\System32\ole32.dll 6.2.9200.16451
shlwapi.dll C:\Windows\System32\shlwapi.dll 6.2.9200.16384
userenv.dll C:\Windows\System32\userenv.dll 6.2.9200.16384
urlmon.dll C:\Windows\System32\urlmon.dll 10.0.9200.16537
winmm.dll C:\Windows\System32\winmm.dll 6.2.9200.16384
psapi.dll C:\Windows\System32\psapi.dll 6.2.9200.16384
secur32.dll C:\Windows\System32\secur32.dll 6.2.9200.16384
mpr.dll C:\Windows\System32\mpr.dll 6.2.9200.16384
gdi32.dll C:\Windows\System32\gdi32.dll 6.2.9200.16433
winspool.drv C:\Windows\System32\winspool.drv 6.2.9200.16384
comdlg32.dll C:\Windows\System32\comdlg32.dll 6.2.9200.16384
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.9200.16384
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.2.9200.16384
iertutil.dll C:\Windows\System32\iertutil.dll 10.0.9200.16540
msasn1.dll C:\Windows\System32\msasn1.dll 6.2.9200.16384
combase.dll C:\Windows\System32\combase.dll 6.2.9200.16420
msctf.dll C:\Windows\System32\msctf.dll 6.2.9200.16496
sechost.dll C:\Windows\System32\sechost.dll 6.2.9200.16384
profapi.dll C:\Windows\System32\profapi.dll 6.2.9200.16384
WINMMBASE.dll C:\Windows\System32\WINMMBASE.dll 6.2.9200.16384
comctl32.dll C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9200.16384_ none_bf100cd445f4d954\comctl32.dll 5.82.9200.16384
sspicli.dll C:\Windows\System32\sspicli.dll 6.2.9200.16420
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 6.2.9200.16384
SHCore.dll C:\Windows\System32\SHCore.dll 6.2.9200.16433
bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 6.2.9200.16384
uxtheme.dll C:\Windows\System32\uxtheme.dll 6.2.9200.16537
pcContextHook_DSR.dll C:\Program Files (x86)\Common Files\Motive\pcContextHook_DSR.dll 7.1.0.5
dwmapi.dll C:\Windows\System32\dwmapi.dll 6.2.9200.16384
setupapi.dll C:\Windows\System32\setupapi.dll 6.2.9200.16496
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 6.2.9200.16384
devobj.dll C:\Windows\System32\devobj.dll 6.2.9200.16384
ntmarta.dll C:\Windows\System32\ntmarta.dll 6.2.9200.16384
NPSWF32_11_7_700_169.dll C:\Windows\System32\Macromed\Flash\NPSWF32_11_7_700_169.dll 11.7.700.169
version.dll C:\Windows\System32\version.dll 6.2.9200.16384
dsound.dll C:\Windows\System32\dsound.dll 6.2.9200.16384
ws2_32.dll C:\Windows\System32\ws2_32.dll 6.2.9200.16384
mscms.dll C:\Windows\System32\mscms.dll 6.2.9200.16384
powrprof.dll C:\Windows\System32\powrprof.dll 6.2.9200.16384
nsi.dll C:\Windows\System32\nsi.dll 6.2.9200.16384
clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.10130.16384
mlang.dll C:\Windows\System32\mlang.dll 6.2.9200.16384
MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll 6.2.9200.16420
AudioSes.dll C:\Windows\System32\AudioSes.dll 6.2.9200.16451
d3d9.dll C:\Windows\System32\d3d9.dll 6.2.9200.16384
igdumd32.dll C:\Windows\System32\igdumd32.dll 8.15.10.2702
wintrust.dll C:\Windows\System32\wintrust.dll 6.2.9200.16420
mswsock.dll C:\Windows\System32\mswsock.dll 6.2.9200.16433
dnsapi.dll C:\Windows\System32\dnsapi.dll 6.2.9200.16420
rasadhlp.dll C:\Windows\System32\rasadhlp.dll 6.2.9200.16384
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 6.2.9200.16420
winnsi.dll C:\Windows\System32\winnsi.dll 6.2.9200.16384
FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL 6.2.9200.16465
cryptsp.dll C:\Windows\System32\cryptsp.dll 6.2.9200.16384
rsaenh.dll C:\Windows\System32\rsaenh.dll 6.2.9200.16384
dxva2.dll C:\Windows\System32\dxva2.dll 6.2.9200.16384
comctl32.dll C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16384_n one_893961408605e985\comctl32.dll 6.10.9200.16384
avrt.dll C:\Windows\System32\avrt.dll 6.2.9200.16420Hi Chris,
I'm not the original reporter, but I can confirm IE9 crashes in my wife's Windows 7 computer every time, on this site: http://dk.timefor.tv after latest update. Whenever she presses the "TV-Guide" link, it'll crash. It also happens if she opens the http://dk.timefor.tv/tv-guide directly, but in that case not until she leaves the page or closes the browser. Other sites are not quite as consistent, but after the update she sees a _lot_ of crashes, to the point that she's had to disable the plugin and use Chrome for sites using Flash instead.
IE9 in my own computer doesn't have the same problem (Both are 64-bit Windows 7, her computer is a T420 with a Core i5-2410M and 4 GB RAM).
I'm sending you the dump now (John, please note that you need to use -f * instead of -f "" to actually get it to create the dump, -f "" just shows that there was an exception, it wont dump it).
A funny thing I noticed is that her add-on manager thought that the plugin was 10.x (can't remember the exact version), even though more information said that the file was "Flash32_11_7_700_169.ocx" until I completely removed the Flash plugin installation and installed it again. However, the crash persists, even though the version is correct now (the dump is from the freshly installed version).
Another difference I saw between our machines was that the Flash updater on my PC did not require IE to be closed, but hers did, both when trying to re-update and doing the fresh install.
Best regards,
Dennis Du Krøger -
Flash Player crashes every time in Firefox
Hello everybody, hope this is the right section of the forum, if it's not, please move this discussion to an appropriate forum.
I'm using Windows 8 x64 since some months (it's release to MSDN since september) and I never had problems with Flash Player with Firefox. Since some weeks, every time I reload/open a page which contains some flash player content, Firefox freezes for some seconds, and the small wheel of the mouse pointer cames out for a few seconds, then it stops, then it reappears again. It continues for 4-5 times, than it stops, and FF says that the Flash Player plugin has stopped working. If I take a look to the processes under Task Manager, I can see that the two processes called "Adobe flash player r502 etc..." (or something like this) are closed and reopened 4-5 times, and then it stops working when FF shows the error message. What I've tried:
1) Completely uninstalling Flash player and Reinstalling it.
2) Install a previous version, nothing.
3) Install the beta version 11.6, nothing. (At the beginning I was using the 11.5 version).
4) Start FF in safe mode (so with all of the plugins disabled).
I don't know how to solve the problem. Can someone help me? It's very annoying that I have every time to wait about 10 secs to click on something because flash player tries reopening by itself and then crashes again...
Thank you so much.I have the same problem. Latest version Firefox and Flash, and the plugin causes Firefox to freeze all the time on one of my computers. It does so even if I uninstall and reinstall, if I reboot, etc. At times I can get through a few pages, but once the problem happens it seems to really happen on nearly every web page with Flash on it. I click on a tab or open a link, and Firefox freezes. It is completely unresponsive for some amount of time, usually 3-5 minutes. Usually I then get a message asking whether I want to continue or stop an unresponsive script. Only the Stop option will allow me to continue browsing (Continue never resolves the issue, just forces me to wait until the window comes back and I can click on Stop).
In some cases I get an actual crash. This can be if I try to click within the browzer more than a few times when the browser is frozen, or at times it crashes regardless. Rarely it has frozen and won't respond at all, so I have to call up task manager and shut it down.
My other computers don't have this issue, but my main one does. -
Bridge CS6 Crashes Every Time It Is Opened
Bridge CS6 crashes every time it is opened. It never gets beyond the clicking of the icon on the dock... it bounces... then closes immeadiatly. I am working on a Mac computer running OS 10.7.4 and have been forced to use Bridge CS5 instead. Is there any fix for this or any updates coming out soon?
Thanks Mike
I appreciate your comments. I will suggest they contact Markzware in Australia, they have been helpful in the past with me.
I used to produce the Magazine for this client and they decided to take on their own designer! I was just trying to help them out as you never know when they may decide to come back to me, but I can’t spend too much time on it for them - i tried - we tried - sorry!!!! (Their in-house designer didn’t have a back up as their time capsule wasn’t working… Lesson learnt I think!
Thanks for you help and thoughts.
Thanks
Phil Gibson
ApplePi Design and Print Solutions
GRAPHIC DESIGN • MAGAZINE & BOOK DESIGN • LOGO DESIGN -
My music player crashes every time I touch Genres. 3rd Generation
My music player crashes every time I touch Genres. I can't choose from genres, which means that I cannot play Audiobooks or Podcasts or anything on that page. The "default" page on the player is the Playlist page. Is there a way to reinstall just the music player? I have 3rd generation iPod Touch with current software as of 6/21/12. Thanks for the help.
No, you can't reinstall just the player.
Try the following:
- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod -
I keep having to install flash player 11 every time i play games.whats wrong?
Almost every day i am playing one zinga game or another.during an upload of an game it will freeze and i will be asked to download the newest adobe flash player so the game will function properly.the rest of that day every thing will be fine.the next day the same thing will happin again.the download always works fine and the games all function fine after the download.this has happined four times now.i am an little confused and concerned.
windows seven with all of the up dates to this time point.i use
internet explorer ie9.but i also use google chrome and am finding my game play to work just fine on google.also i was just trying to take an survey and the site told me that i did not have the latest flash player installed and was asking me to download it.that would make it about eight times now.
From: ʇɐb ɹəuəllıʍ <[email protected]>
To: prhuds00 <[email protected]>
Sent: Tuesday, November 8, 2011 5:09 PM
Subject: i keep having to install flash player 11 every time i play games.whats wrong?
Re: i keep having to install flash player 11 every time i play games.whats wrong? created by ʇɐb ɹəuəllıʍ in Installing Flash Player - View the full discussion
What is your operating system & version?
What is your web browser & version?
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4015076#4015076
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4015076#4015076. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Installing Flash Player by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
reminder for downloading the new version of flash player continues to happen. I have downloaded and installed it and I get an alert that it has already been installed and do you want to replace it. What is going on with this.
Hi Pilaar39, Please let me know if you are still having problems or have found a solution.
Thanks,
eidnolb -
Firefox crashes every time when i open it.
Hello i recently noticed a firefox crash. I started it and it crashed. Now it happens to me every time when i start it. Please someone help me i tried to uninstall and then install , reseting but nothing works!? Also i have antivirus protection and it isn't caused by a virus. Here are my crash id's :
bp-cd490cde-9227-4f1b-af49-d19e02131107
bp-4d435826-25df-41d3-a707-24deb2131107
bp-152b1bb7-0d84-41b6-aa87-ee1352131107
bp-c7e61e2c-aa34-4693-90c4-8ddb62131107
THANKS!We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article. -
Flash Cs4 crashes every time I try to add an image.
Every time I try paste an image from anywhere in the flash file (all scenes) it crashes. I also cannot export to .swf.
I tried saving the file with different names in different locations and did not work.
I also have no corrupt font (tried looking for them after I read it in a forum)
I really need a solution or find where the problem is to be able to continue what ive been working on.
Any ideas?
I work on a pc: WIN XP pro
RAM:4GBi have reinstalled flash and still has the same problem.
also now after several tries, it crashes when initializing -
Flash CC crashes every time I try to export an image
I just downloaded the free trial of Flash CC because I wanted to test it out as a drawing program. I just finished an illustration and want to export it as a .JPEG, but every time I try, Flash crashes! I tried creating a new file and just exporting an image of a small circle, and even that caused the program to crash.
I don't want to have wasted a free trial and be unable to use or access these images after the trial runs out, simply because I cannot export them into image files.
Any help would be wonderful, thanks.
(I am using a desktop Mac, if that makes any difference)Are you on Mac OSX 10.6? Flash Pro CC is not supported on Mac 10.6 and this crash is one of the known issues on Mac 10.6.
System requirements for Flash Pro CC - http://www.adobe.com/in/products/flash/tech-specs.html -
Flash player crashes every 5 seconds in farmville
my computer is HP 32 bit and windows XP i have the latest update of adobe flash and the latest update of firefox i updated both like 2 weeks ago and have had nothing but problems since, the flash STILL continually crashes while in Farmville i dont know what else to do i re-start my computer and clear my cache and everything your supposed to try and nothing helps..
Hi Heather,
Would you mind opening a new bug on this issue over at bugbase.adobe.com? Here's a post that describes the information we'll need and instructions for generating a crash log:
How to report a crash with Flash Player
In addition, these steps might be helpful if the Firefox crash logs have already been submitted:
1. In the Firefox Location bar, type about:crashes and hit Return. A page listing submitted crash reports will appear.
2. Hold down the Ctrl key while you click on the latest crash under Report ID and choose Open Link in New Tab.
3. A tab will open to a page on crash-stats.mozilla.com, saying that "Your report is being processed". When it is finished processing, your report will load.
4. Go back to the tab with your submitted crash reports and copy the long Report ID number for the latest crash (eg. The Report id starts with the string "bp-" as in this example: bp-6bf400e3-3b71-4717-9941-be6332110919)
Thanks,
Chris -
After using Flash CS3 and trying to quit the software, it locks up. I have to use Macintosh "force quit" utility every time. If anyone can help, I would really appreciate it. Here are my system specs.
Mac OS 10.5.8
Flash CS3, 9.0You could try re-installing the software - ...or you could try calling tech support and wait on hold for an hour or two before someone from another part of the world tries to walk you through a couple more hours of frustration before telling you they've tried everything they know - "maybe it's your computer"...
Sorry if I sound synical, but I just spent $1800 on a full e-Learning suite that won't load, and I've spent two full days back and forth and on hold with Adobe's so-called support to no avail - and now it "must be my computer causing a conflict..."
So... "I could try re-installing the Operating System and wiping the computer clean" (and re-installing ALL of my previous softwares), and that might help...
Good luck with your issue... At least they "apologize for the inconvenience" when it crashes...
Jesse -
Flash CS4 Crashes every time on a Mac
I've been using Flash CS4 on my MAC running 10.5 for over 6 months with no issues. But now when I open a fla file it opens but when I click anywhere it will crash within seconds. I've restarted my computer and checked that my Flash App is up to date. Does anyone have suggestions?
thanks!I did a uninstall of Flash and then reinstalled it. The issue remains, Flash crashes with in seconds of opening any FLA. I tried creating a new FLA and it to crashed.
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Flex 2-15: Adobe Flash settings crash every time.
I have a brand spankin new Flex 2-15, there's one problem. When I try to go into the Adobe Flash Settings using any browser (Chrome, FireFoxl, or IE) I immediately get a window telling me that Adobe Flash has crashed. I send off the error report, and try again. Same result.
All I really want to do is switch from the built in camera to my external camera.
I have done the following to try to troubleshoot this problem:
1) Uninstalled Flash from FireFox, rebooted computer, downloaded and installed Flash for Firefox v15.0.0.183. Tried to enter Flash Settings, Flash crashed.
2) Checked for updates to Graphiocs adapter driver. windows found Intel display adapter v 10.18.10.3907. Installed that.
Rebooted computer, tried to enter Flash settings, flash crashed.
3) turned off the PepperFlash in Chrome, couldn't access website without having Flash enabled.. (I thought we could at one time have both PetterFlash and separate copy of Flash on Chrome, and we turned off PepperFlash if there were problems. Guess that's not the case as I can't find a copy of Flash for Chrome any longer.)
4) Flash on IE is like Flash on Chrome It's now pre-installed., Tried to enter Flash Settings from IE, and Flash Crashed.
In short Flash crashes whenever I try to enter Flash settings from any website. updating the graphics controller didn't help and re-installing Flash didn't cbange anything
Anybody have any suggestions. This is getting really annoying.
Thanks Guys
Dan
"It's hard to tell when you don't know!" - Emily Bronco
Lenovo Flex 2-15
Intel Core i-5-4210U CPU @1.70GHz
Intel HD Graphics Family
6.0 GB memory
Windows 8.1 64bit
Touch screenAdobe Forums: Illustrator Crashing Mac
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Acrobat X crashes every time when I open a signed document.
I'm running Acrobat 10.1.13.16.
Acrobat receives a Visual C++ run time error when opening signed documents. I can open standard PDF files without errors.
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe
This application has requested the Runtime to terminate it in an unusual way.
It's always on MVC90.DLL. I removed it from one installation and installed other Visual C++, but that didn't make any difference.
I've also tried re-installing Acrobat, Visual C++ 2008 Redistributable - x86 9.0.30729 and 9.0.30729.6161.
Here is a sysInfo collected from Acrobat.
Available Physical Memory: 1828380 KB
Available Virtual Memory: 1900892 KB
BIOS Version: DELL - 1072009
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Version: 11.00.9600.16428 (winblue_gdr.131013-1700)
Creation Date: 2014/11/12
Creation Time: 8:12:26 AM
Default Mail: Microsoft Outlook
mapi32.dll
Version: 1.0.2536.0 (win7_rtm.090713-1255)
Graphics Card: Intel(R) HD Graphics 4000
Version: 8.15.10.2639
Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe
Version: 10.1.13.16
Creation Date: 2014/12/03
Creation Time: 12:06:36 PM
Locale: English (United States)
Monitor:
Name: Intel(R) HD Graphics 4000
Resolution: 1366 x 768 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7601 Service Pack 1
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 58 Stepping 9 GenuineIntel ~2492 Mhz
System Name: LBE28
Temporary Directory: C:\Users\USERFOLDER\AppData\Local\Temp\
Time Zone: Central Standard Time
Total Physical Memory: 3576436 KB
Total Virtual Memory: 2097024 KB
User Name: USER
Windows Directory: C:\Windows
Installed plug-ins:
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\Annots.api
Version: 10.1.13.16
Creation Date: 2014/12/03
Creation Time: 12:07:12 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\CDSearch.api
Version: 0, 1, 0, 9
Creation Date: 2012/10/19
Creation Time: 2:57:46 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\EScript.api
Version: 10.1.13.16
Creation Date: 2014/12/03
Creation Time: 12:07:12 PMHi Luke,
You might want to check the steps mentioned in the KB: https://helpx.adobe.com/acrobat/kb/runtime-error-roaming-profile-workflows.html
Regards,
Rave
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