Flash player not working with windows vista

I cannot use the
flash player or the adobe reader on my computer. I haev high speed cable and windows vista system. I was advised by my isp to uninstall norton software and to try to install the adobe flash player again. I am given the instruction to download and it says its downloading. I go to youtube for example, it will continue to tell me to update to the flash player. Also, i somehow have bing as my toolbar on my computer and am not able to follow the direction of the instructions to trouble shoot online. I still have the norton un installed and cannot use the flash player or the flash reader. Can I get some help?

Hi, thanks. I would Uninstall and Install again, but use these instructions.
Download and SAVE the Uninstaller to your Desktop:
http://kb2.adobe.com/cps/141/tn_14157.html
Then download the Installer for IE and SAVE to your Desktop:
http://www.adobe.com/products/flashplayer/fp_distribution3.html
Use the link that is shown for Windows, Internet Explorer and the Installer EXE
Close all browsers, disable any messenger services in the system tray(area near the clock). Depending on which Anti-Virus/Firewall program you use, you may need to disable those. Some will block the download of the ActiveX Control for Flash Player in IE.
Run the Uninstaller and when finished, Reboot(restart) your computer, then run the Installer for IE, When finished, Reboot your computer.
         You can test each browser here and you should see the Flash logo animation and the Flash Player version.
http://www.adobe.com/software/flash/about/
If you have any questions, let me know.
eidnolb

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