Flash will not install from CS4 Web Premium on XP
I installed CS4 Web Premium a while back and, since I do not do a lot of Flash development, I didn't realize right off that Flash CS4 did not install. However, I just tried to go back and install it from the DVD and it shows in the list but the box in front of it is uncheckable. The heading at the top says to check the boxes to install or reinstall the applications. Other programs such as Dreamweaver, Contribute, Acrobat, Illustrator, Photoshop, etc. can be checked but the box in front of Flash (and Soundbooth, etc.) are unresponsive. I do still have CS3 Web Premium on this machine which has Flash CS3 Professional and Flash CS3 Video Encoder as well as also still having Studio 8 and CS 2 with Flash 8 and Flash 8 Video encoder and InDesign CS2 & CS3, Visual Communicator, VlogIt, etc.. Do I need to remove any of those first? This machine is about 3 years old (Dell Optiplex GX620) running Win XP. I'm about to upgrade to a new machine in about a month that will be running Windows 7. So I will be doing a clean install of CS4 Web Premium then. But it would be nice to fix this so I can work on some Flash files before then. Any help would be appreciated. Thanks.
Hi, I'm assuming you are using the Manual Install. Did you already Uninstall any current Flash Player version?
If not, download and SAVE to your Desktop the Uninstaller:
http://kb2.adobe.com/cps/141/tn_14157.html
Then download and SAVE to your Desktop the Installer:
http://www.adobe.com/products/flashplayer/fp_distribution3.html
Use the EXE Installer for Windows and Internet Explorer. Use the EXE Installer for the plugin based browsers
Then use the Administrator Account and CLOSE all browser Windows. Disable any instant messenger service from the system tray.
Run the Uninstaller and reboot(restart) your computer.
Then Run the Installer and reboot.
That message appears because the IE browser window is open.
Thanks,
eidnolb
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CindyHi,
Which operating system is your computer running on?
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Hello,
I find myself in a bit of a pickle, which I have neither definitive answer nor logic to why this is happening. Whenever I install Adobe Flash I get an error message in a popup window as described below.
Host
Unable to load application configuration
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[RESOLVED]
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How do I install Adobe CS4 Web Premium?
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Thank youProcess: SecurityAgent [19815]
Path: /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc/Contents/MacOS/SecurityAgent
Identifier: SecurityAgent
Version: 9.0 (55225)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: SecurityAgent [19815]
User ID: 92
Date/Time: 2014-11-04 21:21:20.452 -0500
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID:
Sleep/Wake UUID: 6EC4F936-90A3-4960-A5B0-60623756D951
Time Awake Since Boot: 140000 seconds
Time Since Wake: 5100 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: isfinite(c)'
abort() called
terminating with uncaught exception of type NSException
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8022364c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8bad16de objc_exception_throw + 43
2 CoreFoundation 0x00007fff8022342a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8eb095b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Foundation 0x00007fff8ea65859 -[NSISLinearExpression incrementConstant:] + 163
5 AppKit 0x00007fff85d95809 -[NSView(NSConstraintBasedLayout) nsli_lowerAttribute:intoExpression:withCoefficient:forConstraint:] + 914
6 Foundation 0x00007fff8ea64c13 lower_1_attribute + 158
7 Foundation 0x00007fff8ea64726 -[NSLayoutConstraint _lowerIntoExpression:reportingConstantIsRounded:] + 102
8 Foundation 0x00007fff8ea5a176 -[NSLayoutConstraint _addToEngine:integralizationAdjustment:mutuallyExclusiveConstraints:] + 95
9 AppKit 0x00007fff85d9647e __52-[NSView(NSConstraintBasedLayout) _setLayoutEngine:]_block_invoke_2 + 470
10 Foundation 0x00007fff8ea684ae -[NSISEngine withBehaviors:performModifications:] + 155
11 AppKit 0x00007fff85d0e93a -[NSView(NSConstraintBasedLayout) _withAutomaticEngineOptimizationDisabled:] + 70
12 AppKit 0x00007fff85d96288 __52-[NSView(NSConstraintBasedLayout) _setLayoutEngine:]_block_invoke + 482
13 AppKit 0x00007fff85d1187f -[NSView(NSConstraintBasedLayout) _setLayoutEngine:] + 233
14 AppKit 0x00007fff85d96380 __52-[NSView(NSConstraintBasedLayout) _setLayoutEngine:]_block_invoke_2 + 216
15 Foundation 0x00007fff8ea684ae -[NSISEngine withBehaviors:performModifications:] + 155
16 AppKit 0x00007fff85d0e93a -[NSView(NSConstraintBasedLayout) _withAutomaticEngineOptimizationDisabled:] + 70
17 AppKit 0x00007fff85d96288 __52-[NSView(NSConstraintBasedLayout) _setLayoutEngine:]_block_invoke + 482
18 AppKit 0x00007fff85d1187f -[NSView(NSConstraintBasedLayout) _setLayoutEngine:] + 233
19 AppKit 0x00007fff85d96380 __52-[NSView(NSConstraintBasedLayout) _setLayoutEngine:]_block_invoke_2 + 216
20 Foundation 0x00007fff8ea684ae -[NSISEngine withBehaviors:performModifications:] + 155
21 AppKit 0x00007fff85d0e93a -[NSView(NSConstraintBasedLayout) _withAutomaticEngineOptimizationDisabled:] + 70
22 AppKit 0x00007fff85d96288 __52-[NSView(NSConstraintBasedLayout) _setLayoutEngine:]_block_invoke + 482
23 AppKit 0x00007fff85d1187f -[NSView(NSConstraintBasedLayout) _setLayoutEngine:] + 233
24 AppKit 0x00007fff85d9bc0f make_and_host_engine + 249
25 AppKit 0x00007fff85d9b96f -[NSView(NSConstraintBasedLayout) _didChangeHostsAutolayoutEngineTo:] + 165
26 AppKit 0x00007fff85d4b76f -[NSView(NSConstraintBasedLayout) _engageAutolayout] + 81
27 AppKit 0x00007fff85d4b78c -[NSView(NSConstraintBasedLayout) _engageAutolayout] + 110
28 AppKit 0x00007fff85d17ea2 -[NSView(NSConstraintBasedLayout) _layoutEngine_windowDidChange] + 92
29 AppKit 0x00007fff863fccde __21-[NSView _setWindow:]_block_invoke660 + 67
30 AppKit 0x00007fff85d0fd70 -[NSView _setWindow:] + 1443
31 AppKit 0x00007fff85d0d783 -[NSView addSubview:] + 463
32 AppKit 0x00007fff85d1ecb1 -[NSFrameView addSubview:] + 45
33 AppKit 0x00007fff863b9c61 -[NSThemeFrame addSubview:] + 400
34 AppKit 0x00007fff85da8b8f -[NSView addSubview:positioned:relativeTo:] + 208
35 AppKit 0x00007fff863b9ac0 -[NSThemeFrame _addKnownSubview:positioned:relativeTo:] + 60
36 AppKit 0x00007fff85d2b9e2 -[NSWindow setContentView:] + 633
37 AppKit 0x00007fff85d129ca -[NSWindowTemplate nibInstantiate] + 876
38 AppKit 0x00007fff85ce788b -[NSIBObjectData instantiateObject:] + 309
39 AppKit 0x00007fff861c9da1 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
40 AppKit 0x00007fff85cdc055 loadNib + 384
41 AppKit 0x00007fff8624a020 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
42 AppKit 0x00007fff85cdb725 -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 201
43 AppKit 0x00007fff85cdb4f1 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
44 SecurityAgent 0x00000001029fbd64 builtinPluginCreate + 32410
45 SecurityAgent 0x00000001029f083f SecurityAgent + 18495
46 SecurityAgent 0x00000001029f45fb builtinPluginCreate + 1841
47 SecurityAgent 0x00000001029f830a builtinPluginCreate + 17472
48 SecurityAgent 0x00000001029f4172 builtinPluginCreate + 680
49 SecurityAgent 0x00000001029f80f8 builtinPluginCreate + 16942
50 SecurityAgent 0x00000001029ef40b SecurityAgent + 13323
51 SecurityAgent 0x00000001029ee6e3 SecurityAgent + 9955
52 libdispatch.dylib 0x00007fff870a0c13 _dispatch_client_callout + 8
53 libdispatch.dylib 0x00007fff870ae04e _dispatch_barrier_sync_f_slow_invoke + 412
54 libdispatch.dylib 0x00007fff870a0c13 _dispatch_client_callout + 8
55 libdispatch.dylib 0x00007fff870accbf _dispatch_main_queue_callback_4CF + 861
56 CoreFoundation 0x00007fff80176c59 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
57 CoreFoundation 0x00007fff801332ef __CFRunLoopRun + 2159
58 CoreFoundation 0x00007fff80132838 CFRunLoopRunSpecific + 296
59 HIToolbox 0x00007fff83bdd43f RunCurrentEventLoopInMode + 235
60 HIToolbox 0x00007fff83bdd0be ReceiveNextEventCommon + 179
61 HIToolbox 0x00007fff83bdcffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
62 AppKit 0x00007fff85cf8821 _DPSNextEvent + 964
63 AppKit 0x00007fff85cf7fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
64 AppKit 0x00007fff85cebf73 -[NSApplication run] + 594
65 AppKit 0x00007fff85cd7424 NSApplicationMain + 1832
66 SecurityAgent 0x00000001029fe9f7 main + 232
67 libdyld.dylib 0x00007fff8292d5c9 start + 1
68 ??? 0x0000000000000002 0x0 + 2
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8233b282 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8b57ab73 abort + 129
2 libc++abi.dylib 0x00007fff8c3b4a21 abort_message + 257
3 libc++abi.dylib 0x00007fff8c3dc9d1 default_terminate_handler() + 267
4 libobjc.A.dylib 0x00007fff8bad56c6 _objc_terminate() + 103
5 libc++abi.dylib 0x00007fff8c3da0a1 std::__terminate(void (*)()) + 8
6 libc++abi.dylib 0x00007fff8c3da113 std::terminate() + 51
7 libobjc.A.dylib 0x00007fff8bad54ef objc_terminate + 9
8 libdispatch.dylib 0x00007fff870a0c27 _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff870ae04e _dispatch_barrier_sync_f_slow_invoke + 412
10 libdispatch.dylib 0x00007fff870a0c13 _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff870accbf _dispatch_main_queue_callback_4CF + 861
12 com.apple.CoreFoundation 0x00007fff80176c59 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
13 com.apple.CoreFoundation 0x00007fff801332ef __CFRunLoopRun + 2159
14 com.apple.CoreFoundation 0x00007fff80132838 CFRunLoopRunSpecific + 296
15 com.apple.HIToolbox 0x00007fff83bdd43f RunCurrentEventLoopInMode + 235
16 com.apple.HIToolbox 0x00007fff83bdd0be ReceiveNextEventCommon + 179
17 com.apple.HIToolbox 0x00007fff83bdcffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
18 com.apple.AppKit 0x00007fff85cf8821 _DPSNextEvent + 964
19 com.apple.AppKit 0x00007fff85cf7fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
20 com.apple.AppKit 0x00007fff85cebf73 -[NSApplication run] + 594
21 com.apple.AppKit 0x00007fff85cd7424 NSApplicationMain + 1832
22 com.apple.SecurityAgent 0x00000001029fe9f7 main + 232
23 libdyld.dylib 0x00007fff8292d5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8233c22e kevent64 + 10
1 libdispatch.dylib 0x00007fff870a3a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8233b946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff82b8e4a1 start_wqthread + 13
Thread 3:: Dispatch queue: requestDispatchQueue
0 libsystem_kernel.dylib 0x00007fff8233656a semaphore_wait_trap + 10
1 libsystem_platform.dylib 0x00007fff83051c5b _os_semaphore_wait + 16
2 libdispatch.dylib 0x00007fff870aa557 _dispatch_barrier_sync_f_slow + 597
3 com.apple.SecurityAgent 0x00000001029ee2d1 0x1029ec000 + 8913
4 com.apple.SecurityAgent 0x00000001029ede48 0x1029ec000 + 7752
5 libxpc.dylib 0x00007fff886bf589 _xpc_connection_call_event_handler + 58
6 libxpc.dylib 0x00007fff886be04b _xpc_connection_mach_event + 1901
7 libdispatch.dylib 0x00007fff870a60f8 _dispatch_client_callout4 + 9
8 libdispatch.dylib 0x00007fff870a71a3 _dispatch_mach_msg_invoke + 445
9 libdispatch.dylib 0x00007fff870a4154 _dispatch_queue_drain + 571
10 libdispatch.dylib 0x00007fff870a5a10 _dispatch_mach_invoke + 232
11 libdispatch.dylib 0x00007fff870a4154 _dispatch_queue_drain + 571
12 libdispatch.dylib 0x00007fff870a5ecc _dispatch_queue_invoke + 202
13 libdispatch.dylib 0x00007fff870a36b7 _dispatch_root_queue_drain + 463
14 libdispatch.dylib 0x00007fff870b1fe4 _dispatch_worker_thread3 + 91
15 libsystem_pthread.dylib 0x00007fff82b906cb _pthread_wqthread + 729
16 libsystem_pthread.dylib 0x00007fff82b8e4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8233b946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff82b8e4a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8233b946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff82b8e4a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8233b946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff82b8e4a1 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8233652e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8233569f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff80133b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff80132fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff80132838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff85e5b8f7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff82b902fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff82b90279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff82b8e4b1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5d211eb8 rdx: 0x0000000000000000
rdi: 0x0000000000000d0f rsi: 0x0000000000000006 rbp: 0x00007fff5d211ee0 rsp: 0x00007fff5d211eb8
r8: 0x0000000000000000 r9: 0x00007fff8b5a4d90 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff5d212040 r13: 0x00007fff5d212570 r14: 0x00007fff705a9300 r15: 0x00007fff5d211f20
rip: 0x00007fff8233b282 rfl: 0x0000000000000206 cr2: 0x00007fff71c4dfd8
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x1029ec000 - 0x102a0dfff com.apple.SecurityAgent (9.0 - 55225) <71D6C832-2C88-35A2-A28D-B8C413ABADDE> /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc/Contents/MacOS/SecurityAgent
0x102bac000 - 0x102bc7ff3 com.apple.security.csparser (3.0 - 57031.1.35) <DECC32B7-4150-34CF-9D94-98A791B83CAC> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
0x7fff6d439000 - 0x7fff6d46f837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff800c1000 - 0x7fff80457fff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff80458000 - 0x7fff80459fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff804a5000 - 0x7fff804a5ff7 libunc.dylib (29) <5676F7EA-C1DF-329F-B006-D2C3022B7D70> /usr/lib/system/libunc.dylib
0x7fff804c0000 - 0x7fff8051bfff libTIFF.dylib (1231) <ACC9ED11-EED8-3A23-B452-3F40FF7EF435> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff80659000 - 0x7fff806a5fff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff806b3000 - 0x7fff80730fff com.apple.CoreServices.OSServices (640.3 - 640.3) <28445162-08E9-3E24-84E4-617CE5FE1367> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff80731000 - 0x7fff80731fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <A48738CA-5B6F-3D14-97E9-2BFDFC3DCC06> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff80732000 - 0x7fff80733fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff81675000 - 0x7fff816afffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff816b3000 - 0x7fff817d4fff com.apple.LaunchServices (644.10 - 644.10) <0B1C68BC-0AEB-38E2-ABC8-E92728FEC475> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff82282000 - 0x7fff82289fff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
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0x7fff8eea4000 - 0x7fff8eed0fff com.apple.framework.SystemAdministration (1.0 - 1.0) <F2A164C7-4813-3F27-ABF7-810A5F4FA51D> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff8eed1000 - 0x7fff8ef66ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8ef67000 - 0x7fff8f1e1fff com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8f6de000 - 0x7fff8f6fbffb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
0x7fff8f6fc000 - 0x7fff8f813fe7 libvDSP.dylib (512) <52777555-F051-3BC2-A2D2-9645907E836D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8f91a000 - 0x7fff8facaff7 com.apple.QuartzCore (1.10 - 361.11) <7382E4A9-10B0-3877-B9D7-FA84DC71BA55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 71145
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=181.9M resident=52.0M(29%) swapped_out_or_unallocated=129.8M(71%)
Writable regions: Total=35.3M written=1056K(3%) resident=4520K(12%) swapped_out=4K(0%) unallocated=30.9M(88%)
REGION TYPE VIRTUAL
=========== =======
CG image 4K
CG shared images 144K
CoreAnimation 8K
CoreUI image data 20K
Dispatch continuations 4096K
Kernel Alloc Once 8K
MALLOC 19.0M
MALLOC (admin) 32K
Memory Tag 242 12K
STACK GUARD 56.0M
Stack 11.1M
VM_ALLOCATE 1172K
__DATA -
I recently wiped my main drive using zero-data process. It seems to be "okay" when verifying its integrity. It is also "verified" according to S.M.A.R.T.
10.6 from Apple's Installation Disc will not install. It makes 20 estimated minutes remaining, then tells me it cannot copy necessary files. Is my superdrive defective out-of-box and also a year later or is my installation disc a defect? Online communities fail to provide any other causes.
By the way, using Recovery HD to download and install Lion is a failure. It tried three times, each ending in failure, unable to verify said package. Apple, try harder.
[email protected]I think my superdrive might be defective. It ratchets an awful lot while trying to copy necessary files for installing Snow Leopard. I am taking to a Genius Bar, running a hardware test consistently gets locked up. Here is more on that!:
Inserted retail Hardware Test disc, booted holding D.
Probing took 12 hours and counting, I hard reset my computer.
(Suggested by others) I unplugged my Logitech mouse and, wow!, probing completed.
During pass one of mem test, it locked up showing no progress for an hour-- hard reset!
Apple's Hardware Test was a total failure on my end. An ethernet connection to a router and my Apple keyboard were the only things connected to my 2011 iMac while booting to this hardware test! Bummer! I trust my Apple team will have better diagnostic equipment.
Can Apple Hardware Test even determine if an iMac's superdrive is bad? -
Will not install from inside App Manager
Got past the A12E5 error, now with the Adobe Application Manager installed it will not download the any software for install.
Is there a place to download them alternativly and use the App Manager to approve/activate and install?
I believe the error code is (-60)Manish, thanks for your help.
Tried similar in Windows 7 with no effect. Also tried Adobe Creative Suite cleaner tool via http://www.adobe.com/support/contact/cscleanertool.html It installs ok on my laptop, so doesn't appear to be a location issue, but will not install on my workstation. Manual installation of AAM completes but after typing in user/pass it says 'download error, contact customer service'. Photoshop CS6 beta installed and functioned ok and I had CS4. Tried uninstalling both, same issues. Adobe Lightroom 3.6 is still installed and functions.
I also tried someone's suggestion of installing the trial of something so it would install the Akamai Netsession download manager. This completes and when I launch the AdobeApplicationManager.exe I can see it spawn Netsession which then hangs and can be killed initially, but zombies for a while ( cannot be killed ). Packet trace ( https://twitter.com/#!/DaSpadeR/status/201295684022960128 ) appears to show initial handshake and then nothing. -John Spade -
Iphone will not install from App store
I have a problem where my iphone will not install apps from the appstore.
Description:
If I select to install an app in appstore i get prompted for my password. When password is entered no installation starts, but after a brief moment the button to install the app is highlighted again as it were before I pressed it. The app never gets installed.
- I tried with several different apps with the same result.
- I am running IOS6.0 (10A403).
- 5GB free space on the phone
- I am positive that the apple ID password is entered correctly. I changed it twice to see if it made any difference, but no luck, and I also tried entering a faulty password. Withe the faulty password I got a dialogue saying the password is wrong. This dialogue does not appear with the correct password.
- I restarted the phone. No luck with that either.
- Phone is an Iphone 4 100% original.
Any suggestions for a solution?
/PeterCan you download the games in iTunes on your computer?
Do you have any restrictions set up in Settings/General/Restrictions that prevent you from installing apps or certain apps? -
IE 10 will not install from WSUS
I have the latest WSUS running on Server 2008 R2 and about 300 Win7 x64 PC. I initially blocked IE10 by not approving it. But now I have approved it and it will not install. The status per machine is "not applicable".
I have NOT used any "block IE10" tool at the PC level.
I have NOT used any "block IE10" tool at the group policy level.
All I did was "Not approve" it and then several weeks later "Approve it".
Any ideas?
TRLI am having the exact same issue. It looks like the import is not downloading the files. This is the information I've obtained in my troubleshooting so far.
I am receiving the following errors when installing IE10 through WSUS. I have imported the update from Microsoft's Update Catalog (on 4-11-2013), then approved the update to testing & pilot groups. The following errors occur when the clients
try to install IE10 from WSUS. They do not occur when installing from the internet through Microsoft's servers. From everything I can see through the log files, there are no installation files on the WSUS server. Is there any way to manually
add them, or re-import the update? Perhaps through a SQL query?
Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows 7.
After importing the update into WSUS, nothing new was synchronized to the server. When right clicking on the IE10 updates, and going to 'File Information', the only files shown with a modified date of 4-11-2013 are ~4kb *.txt files. There are
no executables.
The following are a log excerpt when installing from WSUS, with bolded information to highlight what I believe are problems:
WindowsUpdate.log
2013-04-14 01:00:12:869 1180 c90 AU #############
2013-04-14 01:00:12:869 1180 c90 AU ## START ## AU: Search for updates
2013-04-14 01:00:12:869 1180 c90 AU #########
2013-04-14 01:00:12:869 1180 c90 AU <<## SUBMITTED ## AU: Search for updates [CallId = {58A7FACD-FF0E-49B7-BDF1-656D17B98938}]
2013-04-14 01:00:12:869 1180 4f8 Agent *************
2013-04-14 01:00:12:869 1180 4f8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2013-04-14 01:00:12:869 1180 4f8 Agent *********
2013-04-14 01:00:12:869 1180 4f8 Agent * Online = Yes; Ignore download priority = No
2013-04-14 01:00:12:869 1180 4f8 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1
and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-04-14 01:00:12:869 1180 4f8 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2013-04-14 01:00:12:869 1180 4f8 Agent * Search Scope = {Machine}
2013-04-14 01:00:12:869 1180 4f8 Setup Checking for agent SelfUpdate
2013-04-14 01:00:12:885 1180 4f8 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2013-04-14 01:00:12:916 1180 4f8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-04-14 01:00:13:697 1180 4f8 Misc Microsoft signed: Yes
2013-04-14 01:00:17:494 1180 4f8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2013-04-14 01:00:17:526 1180 4f8 Misc Microsoft signed: Yes
2013-04-14 01:00:17:572 1180 4f8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-04-14 01:00:17:619 1180 4f8 Misc Microsoft signed: Yes
2013-04-14 01:00:17:619 1180 4f8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2013-04-14 01:00:17:635 1180 4f8 Misc Microsoft signed: Yes
2013-04-14 01:00:17:713 1180 4f8 Setup Determining whether a new setup handler needs to be downloaded
2013-04-14 01:00:17:729 1180 4f8 Setup SelfUpdate handler is not found. It will be downloaded
2013-04-14 01:00:17:729 1180 4f8 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
2013-04-14 01:00:17:729 1180 4f8 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
2013-04-14 01:00:17:729 1180 4f8 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
2013-04-14 01:00:17:760 1180 4f8 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
2013-04-14 01:00:17:760 1180 4f8 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
2013-04-14 01:00:17:807 1180 4f8 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
2013-04-14 01:00:17:807 1180 4f8 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2013-04-14 01:00:18:776 1180 4f8 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2013-04-14 01:00:18:776 1180 4f8 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://*****:8530/ClientWebService/client.asmx
2013-04-14 01:00:19:432 1180 4f8 PT WARNING: Cached cookie has expired or new PID is available
2013-04-14 01:00:19:432 1180 4f8 PT Initializing simple targeting cookie, clientId = a6aa9dc9-dc78-4bcb-b23b-de6d377f3cb2, target group = Testbed, DNS name = ****.****.com
2013-04-14 01:00:19:432 1180 4f8 PT Server URL = http://*****:8530/SimpleAuthWebService/SimpleAuth.asmx
2013-04-14 01:00:27:213 1180 4f8 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2013-04-14 01:00:27:213 1180 4f8 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://*****:8530/ClientWebService/client.asmx
2013-04-14 01:00:28:229 1180 4f8 Agent * Added update {87E13ECB-C669-43BE-9E2A-01E567285031}.203 to search result
2013-04-14 01:00:28:229 1180 4f8 Agent * Found 1 updates and 69 categories in search; evaluated appl. rules of 756 out of 1007 deployed entities
2013-04-14 01:00:28:260 1180 4f8 Agent *********
2013-04-14 01:00:28:260 1180 4f8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2013-04-14 01:00:28:260 1180 4f8 Agent *************
2013-04-14 01:00:28:291 1180 3f0 AU >>## RESUMED ## AU: Search for updates [CallId = {58A7FACD-FF0E-49B7-BDF1-656D17B98938}]
2013-04-14 01:00:28:291 1180 3f0 AU # 1 updates detected
2013-04-14 01:00:28:291 1180 3f0 AU #########
2013-04-14 01:00:28:291 1180 3f0 AU ## END ## AU: Search for updates [CallId = {58A7FACD-FF0E-49B7-BDF1-656D17B98938}]
2013-04-14 01:00:28:291 1180 3f0 AU #############
***Notice: there is no 'Download' section:***
2013-04-14 01:00:28:307 1180 3f0 AU Successfully wrote event for AU health state:0
2013-04-14 01:00:28:307 1180 3f0 AU Featured notifications is disabled.
2013-04-14 01:00:28:307 1180 3f0 AU AU setting next detection timeout to 2013-04-15 03:52:00
2013-04-14 01:00:28:323 1180 3f0 AU Successfully wrote event for AU health state:0
2013-04-14 01:00:33:229 1180 4f8 Report REPORT EVENT: {94640381-460D-4C10-8325-77979804D8A8} 2013-04-14 01:00:28:229-0600 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
Update Client successfully detected 1 updates.
2013-04-14 01:00:33:229 1180 4f8 Report REPORT EVENT: {FC1B6FAB-E6F1-40E2-B12C-8C3E192032BD} 2013-04-14 01:00:28:260-0600 1
156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting
client status.
2013-04-14 01:00:33:229 1180 4f8 Report CWERReporter finishing event handling. (00000000)
2013-04-14 01:00:36:260 1180 a58 DnldMgr Preparing update for install, updateId = {497DC29B-53B4-437B-81C1-92F0E5946E4B}.203.
2013-04-14 01:00:36:760 756 804 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0600) ===========
2013-04-14 01:00:36:760 756 804 Misc = Process: C:\Windows\system32\wuauclt.exe
2013-04-14 01:00:36:760 756 804 Misc = Module: C:\Windows\system32\wuaueng.dll
2013-04-14 01:00:36:760 756 804 Handler :::::::::::::
2013-04-14 01:00:36:760 756 804 Handler :: START :: Handler: Command Line Install
2013-04-14 01:00:36:760 756 804 Handler :::::::::
2013-04-14 01:00:36:760 756 804 Handler : Updates to install = 1
2013-04-14 01:00:42:338 756 804 Handler : Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2013-04-14 01:00:42:338 756 804 Handler :::::::::
2013-04-14 01:00:42:338 756 804 Handler :: END :: Handler: Command Line Install
2013-04-14 01:00:42:338 756 804 Handler :::::::::::::
2013-04-14 01:00:42:370 1180 a58 DnldMgr Preparing update for install, updateId = {4A2D8132-7DA3-4B00-A37C-C004B77BA4CB}.203.
2013-04-14 01:00:42:635 756 804 Handler :::::::::::::
2013-04-14 01:00:42:635 756 804 Handler :: START :: Handler: Command Line Install
2013-04-14 01:00:42:635 756 804 Handler :::::::::
2013-04-14 01:00:42:635 756 804 Handler : Updates to install = 1
2013-04-14 01:00:44:198 756 804 Handler : Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2013-04-14 01:00:44:198 756 804 Handler :::::::::
2013-04-14 01:00:44:198 756 804 Handler :: END :: Handler: Command Line Install
2013-04-14 01:00:44:198 756 804 Handler :::::::::::::
2013-04-14 01:00:44:198 1180 a58 DnldMgr Preparing update for install, updateId = {F50DB706-BA83-4247-800D-89BFE2FBCBBF}.203.
2013-04-14 01:00:44:307 756 804 Handler :::::::::::::
2013-04-14 01:00:44:307 756 804 Handler :: START :: Handler: Command Line Install
2013-04-14 01:00:44:307 756 804 Handler :::::::::
2013-04-14 01:00:44:307 756 804 Handler : Updates to install = 1
2013-04-14 01:00:45:229 756 804 Handler : Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2013-04-14 01:00:45:229 756 804 Handler :::::::::
2013-04-14 01:00:45:229 756 804 Handler :: END :: Handler: Command Line Install
2013-04-14 01:00:45:229 756 804 Handler :::::::::::::
2013-04-14 01:00:45:245 1180 a58 DnldMgr Preparing update for install, updateId = {2C886B27-09D4-4DE3-8BBC-1EB5CD5BC76A}.203.
2013-04-14 01:00:45:276 756 804 Handler :::::::::::::
2013-04-14 01:00:45:276 756 804 Handler :: START :: Handler: Command Line Install
2013-04-14 01:00:45:276 756 804 Handler :::::::::
2013-04-14 01:00:45:276 756 804 Handler : Updates to install = 1
2013-04-14 01:00:45:932 756 804 Handler : Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2013-04-14 01:00:45:932 756 804 Handler :::::::::
2013-04-14 01:00:45:932 756 804 Handler :: END :: Handler: Command Line Install
2013-04-14 01:00:45:932 756 804 Handler :::::::::::::
2013-04-14 01:00:45:948 1180 a58 DnldMgr Preparing update for install, updateId = {516C5430-1639-460B-A8D8-53BA47211610}.203.
2013-04-14 01:00:45:963 756 804 Handler :::::::::::::
2013-04-14 01:00:45:963 756 804 Handler :: START :: Handler: Command Line Install
2013-04-14 01:00:45:963 756 804 Handler :::::::::
2013-04-14 01:00:45:963 756 804 Handler : Updates to install = 1
2013-04-14 01:00:46:463 756 804 Handler : Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2013-04-14 01:00:46:463 756 804 Handler :::::::::
2013-04-14 01:00:46:463 756 804 Handler :: END :: Handler: Command Line Install
2013-04-14 01:00:46:463 756 804 Handler :::::::::::::
2013-04-14 01:00:46:463 1180 a58 DnldMgr Preparing update for install, updateId = {822B837F-FFF0-44A8-9244-1AA8A0D77F7C}.203.
2013-04-14 01:00:47:416 756 804 Handler :::::::::::::
2013-04-14 01:00:47:416 756 804 Handler :: START :: Handler: Command Line Install
2013-04-14 01:00:47:416 756 804 Handler :::::::::
2013-04-14 01:00:47:416 756 804 Handler : Updates to install = 1
2013-04-14 01:01:21:464 756 804 Handler : WARNING: Command line install completed. Return code = 0x00009c47, Result = Failed, Reboot required = false
2013-04-14 01:01:21:464 1180 3f0 AU >>## RESUMED ## AU: Installing update [UpdateId = {87E13ECB-C669-43BE-9E2A-01E567285031}]
2013-04-14 01:01:21:464 756 804 Handler : WARNING: Exit code = 0x8024200B
2013-04-14 01:01:21:464 1180 3f0 AU # WARNING: Install failed, error = 0x80070643 / 0x00009C47
2013-04-14 01:01:21:464 756 804 Handler :::::::::
2013-04-14 01:01:21:464 756 804 Handler :: END :: Handler: Command Line Install
2013-04-14 01:01:21:464 756 804 Handler :::::::::::::
2013-04-14 01:01:21:510 1180 a58 Agent *********
2013-04-14 01:01:21:510 1180 3f0 AU Install call completed.
2013-04-14 01:01:21:510 1180 a58 Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates]
2013-04-14 01:01:21:510 1180 3f0 AU # WARNING: Install call completed, reboot required = No, error = 0x00000000
2013-04-14 01:01:21:510 1180 a58 Agent *************
2013-04-14 01:01:21:510 1180 3f0 AU #########
2013-04-14 01:01:21:510 1180 3f0 AU ## END ## AU: Installing updates [CallId = {612023CC-6538-4722-9742-5FD88A9CB328}]
2013-04-14 01:01:21:510 1180 3f0 AU #############
2013-04-14 01:01:21:510 1180 3f0 AU Install complete for all calls, reboot NOT needed
2013-04-14 01:01:21:510 1180 3f0 AU Setting AU scheduled install time to 2013-04-15 07:00:00
2013-04-14 01:01:21:510 1180 3f0 AU Successfully wrote event for AU health state:0
2013-04-14 01:01:21:510 1180 3f0 AU Successfully wrote event for AU health state:0
2013-04-14 01:01:21:510 1180 3f0 AU Triggering Offline detection (non-interactive)
2013-04-14 01:01:21:510 1180 c90 AU #############
2013-04-14 01:01:21:510 1180 c90 AU ## START ## AU: Search for updates
2013-04-14 01:01:21:510 1180 c90 AU #########
2013-04-14 01:01:21:526 1180 c90 AU <<## SUBMITTED ## AU: Search for updates [CallId = {4CC39288-6E0C-4F19-ADEC-FAC9B9B68424}]
2013-04-14 01:01:21:526 1180 4f8 Agent *************
2013-04-14 01:01:21:526 1180 4f8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2013-04-14 01:01:21:526 1180 4f8 Agent *********
2013-04-14 01:01:21:526 1180 4f8 Agent * Online = No; Ignore download priority = No
2013-04-14 01:01:21:526 1180 4f8 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1
and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-04-14 01:01:21:526 1180 4f8 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2013-04-14 01:01:21:526 1180 4f8 Agent * Search Scope = {Machine}
2013-04-14 01:01:26:698 1180 4f8 Agent * Added update {87E13ECB-C669-43BE-9E2A-01E567285031}.203 to search result
2013-04-14 01:01:26:698 1180 4f8 Agent * Found 1 updates and 69 categories in search; evaluated appl. rules of 617 out of 1007 deployed entities
2013-04-14 01:01:26:698 1180 4f8 Agent *********
2013-04-14 01:01:26:698 1180 4f8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2013-04-14 01:01:26:698 1180 4f8 Agent *************
2013-04-14 01:01:26:745 1180 3f0 AU >>## RESUMED ## AU: Search for updates [CallId = {4CC39288-6E0C-4F19-ADEC-FAC9B9B68424}]
2013-04-14 01:01:26:745 1180 3f0 AU # 1 updates detected
2013-04-14 01:01:26:745 1180 4f8 Report REPORT EVENT: {F08F242D-B9C4-42EA-94A4-DD77F772F6BA} 2013-04-14 01:01:21:464-0600 1
195 101 {87E13ECB-C669-43BE-9E2A-01E567285031} 203 80070643 AutomaticUpdates Failure Content Install Installation
Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows 7.
2013-04-14 01:01:26:745 1180 3f0 AU #########
2013-04-14 01:01:26:745 1180 3f0 AU ## END ## AU: Search for updates [CallId = {4CC39288-6E0C-4F19-ADEC-FAC9B9B68424}]
2013-04-14 01:01:26:745 1180 3f0 AU #############
IE10_main.log
00:00.000: ====================================================================
00:00.219: Started: 2013/04/14 (Y/M/D) 01:00:49.057 (local)
00:00.250: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.266: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-IE10-Windows7-x86.exe" /WSUS
00:00.297: INFO: Setup installer for Internet Explorer: 10.0.9200.16521
00:00.375: INFO: Previous version of Internet Explorer: 9.0.8112.16476
00:00.391: INFO: Checking if iexplore.exe's current version is between 10.0.8100.0...
00:00.422: INFO: ...and 10.1.0.0...
00:00.453: INFO: Maximum version on which to run IEAK branding is: 10.1.0.0...
00:00.485: INFO: iexplore.exe version check success. Install can proceed.
00:00.500: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.563: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.610: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.641: INFO: Trying to extract ID: 6006 (0) as "IE10-neutral.Extracted.cab"
00:00.813: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:00.953: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE14D3E.tmp\Spelling_en.msu.
00:01.016: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:01.047: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE14D3E.tmp\Hyphenation_en.msu.
00:01.094: INFO: Trying to extract ID: 6128 (1033) as "IE10-support.cab"
00:02.219: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE14D3E.tmp\IE10-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE14D3E.tmp\HardwareBlockingList.xml"
00:03.328: INFO: Hardware support check succeeded. Installation will continue.
00:03.406: INFO: Windows 7 operating system detected.
00:03.469: INFO: Service pack major: 1
00:03.516: INFO: Service pack minor: 0
00:03.531: INFO: Service pack name: Service Pack 1
00:03.563: WARNING: Checking version for C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll. The file does not exist.
00:03.578: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18113 >= 6.1.7601.17727 (True)
00:03.656: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18015 >= 6.1.7601.17617 (True)
00:03.688: INFO: Version Check for (KB2731771) of C:\Windows\System32\kernel32.dll: 6.1.7601.18015 >= 6.1.7601.17932 (True)
00:03.750: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:03.875: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:26.656: INFO: Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
00:26.844: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
00:31.922: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
00:32.031: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE14D3E.tmp
00:32.156: INFO: Unable to remove directory C:\Windows\TEMP\IE14D3E.tmp, marking for deletion on reboot.
00:32.281: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
The following are excerpts when installing from the Internet:
WindowsUpdate.log
***Truncated information to fit in post***
***Notice: This section is not present when using WSUS***
2013-05-08 10:32:05:573 1148 58c AU ## START ## AU: Download updates
2013-05-08 10:32:05:573 1148 58c AU #########
2013-05-08 10:32:05:573 1148 58c AU # Approved updates = 1
2013-05-08 10:32:05:589 1148 58c AU AU initiated download, updateId = {C0B3230A-BB79-4E44-B771-177BC224FCBF}.203, callId = {AE199656-7E10-4EB7-B24E-BEC6A3A56ABC}
2013-05-08 10:32:05:589 1148 58c AU # Pending download calls = 1
2013-05-08 10:32:05:589 1148 58c AU <<## SUBMITTED ## AU: Download updates
2013-05-08 10:32:05:589 1148 590 DnldMgr *************
2013-05-08 10:32:05:589 1148 590 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]
2013-05-08 10:32:05:589 1148 590 DnldMgr *********
2013-05-08 10:32:05:589 1148 590 DnldMgr * Call ID = {AE199656-7E10-4EB7-B24E-BEC6A3A56ABC}
2013-05-08 10:32:05:589 1148 590 DnldMgr * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2013-05-08 10:32:05:589 1148 590 DnldMgr * Updates to download = 1
2013-05-08 10:32:05:589 1148 590 Agent * Title = Internet Explorer 10 for Windows 7
2013-05-08 10:32:05:589 1148 590 Agent * UpdateId = {C0B3230A-BB79-4E44-B771-177BC224FCBF}.203
2013-05-08 10:32:05:589 1148 590 Agent * Bundles 6 updates:
2013-05-08 10:32:05:589 1148 590 Agent * {F03964C0-E029-4033-9D69-1583A40EB317}.203
2013-05-08 10:32:05:589 1148 590 Agent * {A86D9C79-A43B-4B11-A74B-EA13F21926F2}.203
2013-05-08 10:32:05:589 1148 590 Agent * {B765BC98-D278-46D7-9BE7-23EBA0DB3491}.203
2013-05-08 10:32:05:589 1148 590 Agent * {0DE3BD6A-2848-4791-968E-6DB43BEAC578}.203
2013-05-08 10:32:05:589 1148 590 Agent * {35E2AD10-DAEF-4301-8C15-6BCC080604FA}.203
2013-05-08 10:32:05:589 1148 590 Agent * {4B24E051-669D-44D1-B920-7F123F0D6728}.203
2013-05-08 10:32:05:589 1148 58c AU Getting featured update notifications. fIncludeDismissed = true
2013-05-08 10:32:05:589 1148 58c AU No featured updates available.
2013-05-08 10:32:05:589 1148 590 DnldMgr *********** DnldMgr: New download job [UpdateId = {F03964C0-E029-4033-9D69-1583A40EB317}.203] ***********
2013-05-08 10:32:05:620 1148 590 DnldMgr * All files for update were already downloaded and are valid.
2013-05-08 10:32:05:620 1148 590 DnldMgr *********** DnldMgr: New download job [UpdateId = {A86D9C79-A43B-4B11-A74B-EA13F21926F2}.203] ***********
2013-05-08 10:32:05:745 1148 590 DnldMgr * All files for update were already downloaded and are valid.
2013-05-08 10:32:05:745 1148 590 DnldMgr *********** DnldMgr: New download job [UpdateId = {B765BC98-D278-46D7-9BE7-23EBA0DB3491}.203] ***********
2013-05-08 10:32:05:792 1148 590 DnldMgr * All files for update were already downloaded and are valid.
2013-05-08 10:32:05:792 1148 590 DnldMgr *********** DnldMgr: New download job [UpdateId = {0DE3BD6A-2848-4791-968E-6DB43BEAC578}.203] ***********
2013-05-08 10:32:05:808 1148 590 DnldMgr * All files for update were already downloaded and are valid.
2013-05-08 10:32:05:808 1148 590 DnldMgr *********** DnldMgr: New download job [UpdateId = {35E2AD10-DAEF-4301-8C15-6BCC080604FA}.203] ***********
2013-05-08 10:32:05:823 1148 590 DnldMgr * All files for update were already downloaded and are valid.
2013-05-08 10:32:05:823 1148 590 DnldMgr *********** DnldMgr: New download job [UpdateId = {4B24E051-669D-44D1-B920-7F123F0D6728}.203] ***********
2013-05-08 10:32:06:464 1148 590 DnldMgr * All files for update were already downloaded and are valid.
2013-05-08 10:32:06:464 1148 590 Agent *********
2013-05-08 10:32:06:464 1148 c9c AU >>## RESUMED ## AU: Download update [UpdateId = {C0B3230A-BB79-4E44-B771-177BC224FCBF}, succeeded]
2013-05-08 10:32:06:464 1148 590 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]
2013-05-08 10:32:06:464 1148 590 Agent *************
2013-05-08 10:32:06:464 1148 c9c AU #########
2013-05-08 10:32:06:480 1148 c9c AU ## END ## AU: Download updates
2013-05-08 10:32:06:480 1148 c9c AU #############
***Truncated information to fit in post***
2013-05-08 10:35:51:050 1148 b98 Agent *************
2013-05-08 10:35:51:050 1148 c9c AU # WARNING: Install call completed, reboot required = Yes, error = 0x00000000
2013-05-08 10:35:51:050 1148 c9c AU #########
2013-05-08 10:35:51:050 1148 c9c AU ## END ## AU: Installing updates [CallId = {434D372F-F4C2-4217-8413-EC8BB8E9B386}]
2013-05-08 10:35:51:050 1148 c9c AU #############
IE10_main.log
***Truncated information to fit in post***
***The following lines are not present when using WSUS****
00:10.594: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE157EF.tmp\IE-Spelling-en.cab
00:10.750: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE157EF.tmp\IE-Hyphenation-en.cab
00:11.016: INFO: Waiting for 0 prerequisite downloads.
00:34.688: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:35.579: INFO: No reboot logic message NrApiStart(0), lParam=0x00082650 returned 0x00000000.
00:36.922: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:36.954: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:36.985: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE157EF.tmp\IE10-neutral.Downloaded.cab
00:37.047: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE157EF.tmp\IE10-neutral.Downloaded.cab /quiet /norestart
01:45.750: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
01:45.813: INFO: Setting registry to check if Internet Explorer is the default browser on first run: SUCCESS.
01:45.844: INFO: Preparing to install Spelling_en.msu using C:\Windows\TEMP\IE157EF.tmp\Spelling_en.msu
01:45.922: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE157EF.tmp\Spelling_en\Windows6.2-KB2764916-x86.cab /quiet /norestart
02:18.235: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
02:18.282: INFO: Preparing to install Hyphenation_en.msu using C:\Windows\TEMP\IE157EF.tmp\Hyphenation_en.msu
02:18.344: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE157EF.tmp\Hyphenation_en\Windows6.2-KB2764913-x86.cab /quiet /norestart
02:48.672: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
02:48.704: INFO: Preparing to install IE-Spelling-en.cab using C:\Windows\TEMP\IE157EF.tmp\IE-Spelling-en.cab
02:48.735: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE157EF.tmp\IE-Spelling-en.cab /quiet /norestart
02:58.079: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
02:58.125: INFO: Preparing to install IE-Hyphenation-en.cab using C:\Windows\TEMP\IE157EF.tmp\IE-Hyphenation-en.cab
02:58.172: INFO: Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE157EF.tmp\IE-Hyphenation-en.cab /quiet /norestart
03:06.313: INFO: Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
03:06.344: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00000bc2 returned 0x00000000.
03:06.375: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
03:06.407: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
03:06.454: INFO: Verifying that the Internet Explorer Optional Component is enabled.
03:06.485: INFO: Setup exit code: 0x00000BC2 (3010) - Installation Succeeded. Reboot required.
03:06.641: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
03:10.188: INFO: SQM Upload returned 403
03:12.485: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE157EF.tmp
03:12.579: INFO: Unable to remove directory C:\Windows\TEMP\IE157EF.tmp, marking for deletion on reboot.
03:12.672: INFO: Released Internet Explorer Installer Mutex -
Drivers will not install from original disk
Ok, so i have a early 2008 MBP, which i just installed Boot Camp on. After a tedious install of windows, I got it to work, now to have the drivers get messed up. What happens is it will start installing the Drivers and then usually (it stops at different times) will get to the audio drivers before it just spins the disk for about a second then stops, then spins it again, and repeats this process infinitely or until I turn off the computer. The disk will not eject, and boot camp install will not end. Can you help me get past this, because I really would love to finish the install! As i said the farthest it has ever gotten is the Audio drivers which is where it usually stops but sometimes it will stop earlier than that, but Audio is the most problematic because it has never been able to go past that.
Manish, thanks for your help.
Tried similar in Windows 7 with no effect. Also tried Adobe Creative Suite cleaner tool via http://www.adobe.com/support/contact/cscleanertool.html It installs ok on my laptop, so doesn't appear to be a location issue, but will not install on my workstation. Manual installation of AAM completes but after typing in user/pass it says 'download error, contact customer service'. Photoshop CS6 beta installed and functioned ok and I had CS4. Tried uninstalling both, same issues. Adobe Lightroom 3.6 is still installed and functions.
I also tried someone's suggestion of installing the trial of something so it would install the Akamai Netsession download manager. This completes and when I launch the AdobeApplicationManager.exe I can see it spawn Netsession which then hangs and can be killed initially, but zombies for a while ( cannot be killed ). Packet trace ( https://twitter.com/#!/DaSpadeR/status/201295684022960128 ) appears to show initial handshake and then nothing. -John Spade -
Adobe Flash will not install. (Shows errors.)
I tried to install the Trial version to at least know what I'm buying, but it stopped and showed all of these errors.
OS: Windows XP Service Pack 2
It's also a 32 bit system. Is that why I can't install it?
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 57 error(s), 10 warning(s)
WARNING: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has recommended dependency on:
WARNING: Family: Adobe Web Suite CS5
WARNING: ProductName: Adobe Media Encoder CS5 X64
WARNING: MinVersion: 0.0.0.0
WARNING: This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
WARNING: Removing this payload from the dependency list.
WARNING: CreateAlias:Icon file does not exist at C:\Program Files\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.3EB408P-1022rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Pixel Bender Toolkit 2.lnk with target C:\Program Files\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\Pixel Bender Toolkit.exe
WARNING: 1 ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR: Family: CoreTech
ERROR: ProductName: Adobe Player for Embedding x64
ERROR: MinVersion: 0.0.0.0
ERROR: This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR: Removing this dependency from list. Product may function improperly.
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR: Family: Shared Technology
ERROR: ProductName: Photoshop Camera Raw (64 bit)
ERROR: MinVersion: 0.0.0.0
ERROR: This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR: Removing this dependency from list. Product may function improperly.
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR: Family: CoreTech
ERROR: ProductName: AdobeCMaps x64 CS5
ERROR: MinVersion: 0.0.0.0
ERROR: This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR: Removing this dependency from list. Product may function improperly.
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR: Family: CoreTech
ERROR: ProductName: Adobe Linguistics CS5 x64
ERROR: MinVersion: 0.0.0.0
ERROR: This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR: Removing this dependency from list. Product may function improperly.
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR: Family: CoreTech
ERROR: ProductName: AdobePDFL x64 CS5
ERROR: MinVersion: 0.0.0.0
ERROR: This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR: Removing this dependency from list. Product may function improperly.
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR: Family: CoreTech
ERROR: ProductName: AdobeTypeSupport x64 CS5
ERROR: MinVersion: 0.0.0.0
ERROR: This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR: Removing this dependency from list. Product may function improperly.
ERROR: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
ERROR: Family: CoreTech
ERROR: ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
ERROR: MinVersion: 0.0.0.0
ERROR: This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
ERROR: Removing this dependency from list. Product may function improperly.
ERROR: 135 Unable to move file at "C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{14A2CC02-4638-405D-8190-ECD7BFD32D6E}\_128_02f2e862cc94 2fa3f337fbfbf3734051" to "C:\Program Files\Adobe\Adobe Flash CS5\en_US\Configuration\Libraries\Sounds.fla" Error 32 The process cannot access the file because it is being used by another process.
ERROR: 135 Command ARKMoveFileCommand failed.
ERROR: 135 Unable to delete file copy at "C:\Program Files\Adobe\Adobe Flash CS5\en_US\Configuration\Libraries\Sounds.fla" Error 2 The system cannot find the file specified.
ERROR: 135 Error rolling back command ARKMoveFileCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe Flash CS5_AdobeFlash11-en_USLanguagePack: Install failed
ERROR: - Adobe Flash CS5_AdobeMobileExtension_Flash11-en_US: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Flash Player 10 Plugin: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe Flash CS5_AdobeMobileExtension_Flash11-mul: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Flash CS5: Failed due to Language Pack installation failure
ERROR: - AdobeColorNA CS5: Install failed
Thanks in advance. I would really love to work with this Flash player.Hi, I'm not sure what you are trying to Install. Adobe Flash Player, the browser plugin? Or the CS5? If the former, then you are on the correct Forum. If the latter, you may want to start a thread on one of the other Forums from here and use the "Select Forum" drop down arrow.
http://forums.adobe.com/index.jspa
However, it appears that your system is a 32bit and this WARNING #5 on your list shows that what you are trying to Install is for a 64bit OS. You may need to make sure you are using the correct version.
See if that is what the problem is.
Thanks,
eidnolb
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