Flex 2 14 - Extended Warranty

Hi,
I purchased a Flex 2 14 laptop in July 2014 during a promotional period in India where an additional extended warranty for 2 years was being provided on this machine.
Now trying to get that additional warranty has become an absolute pain where i seem to be going around in circles. The status for the same being that the extended warranty would be provided within 21 days post validation of documents, I would like to paste the communication that has been ongoing with Lenovo Support team for the same. I have highlighted the statements below for reference. The email sent by the Lenovo Team on 3rd September states that my crednetials have been verified successfully on August 19th and that i would receive the extended warranty within 21 days. After waiting for 21 days and nore i sent the Lenovo team an email again requesting them fr the status and the respone that i reeived from Lenovo Team on September 12th stating that my documents had been sent to Verification team and it is waiting approval. You can clearly see from these mails that it is not being driven to a conclusion.
On Sep 3, 2014 6:11 PM, Lenovo Promo <[email protected]> wrote:
Dear Rohit,
Thank you for contacting Lenovo Help Desk.
We have validated credential successfully on 08/19/2014, As per offer criteria  you will receive warranty certificate within 21 day from the date of validation.
We hope to connect with you in future.
For clarification or more information on Lenovo Warranty Offer please send us a mail to [email protected] or call us on our helpline +91 080-32467455 / 080-65475738.
Thank you!
Regards,
Lenovo Team
I would be grateful if you could explain why we are going round in circles here when the email response from your team above clearly states that the documents have been validated on 8/19/2014 and that I would received warranty document within 21 days.
Awaiting your response.
Regards,
Rohit Mathew
From: Lenovo Promo [mailto:[email protected]]
Sent: Friday, September 12, 2014 1:03 PM
To: 'Rohit Mathew'
Subject: RE: Lenovo Warranty Offer - Documents Invisible 2nd Reminder!
Dear Rohit,
Thank you for contacting Lenovo Help Desk.
We have forwarded your invoice bill to Lenovo documents verification team & awaiting for the approval, once we get the approval we will move ahead to issue the warranty certificate.
We hope to connect with you in future.
For clarification or more information on Lenovo Warranty Offer please send us a mail to [email protected] or call us on our helpline +91 080-32467455 / 080-65475738.
Thank you!
Regards,
Lenovo Team
You can clearly see that i am being sent around in circles on this topic. It really scares me that if this is the case with just getting the Additional warranty in place what would actually happen if i ever had an actual problem with the laptop.
I hope someone from Lenovo will look into this concern and help.
Regards,
Rohit Mathew

I dont think a display model is a good buy, no matter how cheap it is.
Every now and then I come across non-functioning display models. My advice would be to return it and buy it new.
You could try contacting warranty services but I won't recommend that. A display model can have deep inherited problems since there are so many people who access it and use it without care.
Current System - Lenovo Y510P, GT755M SLI, 8GB RAM, 1TB HDD + 24GB SSD
When your plans fail, your Real Story begins!!

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