Folio builder : import article error

Hi
Have a folio with lots of articles, instead of uploading them one by one when i had them open in my software, i chose to import (one by one) and then upload.
It "works" (they are in the folio) but then, some functions do not work when it's all loaded.
For example, simple buttons like "go to page2/3 etc" are not taken.
If i uplaod the same article when it is open in my .indd software, then it works ...

Are you using the appropriate folder and file naming conventions to import? In other words, is each InDesign file named with an _v suffix and in a separate article folder?
Also, check the dimensions in your Document Setup settings, and make sure you haven't used the Page tool to change page sizes.

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Folio Builder import size error

Hi,
I have some Indesign CS6 files in 960 x 640 which I want to import as multiple articles in my new created Folio. In Folio Builder I created a user defined Folio with the size 960 x 640. When I start to import I receive an error: "Size of the Articles have to be the same size as your Folio" But it is!!
Does anyone have an idea?
THX

Are you using the appropriate folder and file naming conventions to import? In other words, is each InDesign file named with an _v suffix and in a separate article folder?
Also, check the dimensions in your Document Setup settings, and make sure you haven't used the Page tool to change page sizes.

Error with Folio Builder - Adding Article

I have downloaded the latest Folio update and am using 12.3.3 with CS5.5
When I try to upload an article to my folio, I get the error message - An error has occured while updating article layouts. the InDesign file cannot be found
How do I fix this ??
Adding open InDesign article and Importing both do not work

Unless you have a specific reason for using an older viewer version, use the most current version.
Use an older viewer (such as v20) if you need to publish folios for an older custom viewer app that you've submitted to the app store but haven't updated.
For example, let's suppose that you have a v21 viewer in the Apple App store, and you want to publish a new folio. If you publish a v23 folio, your customers will get a "Please update your app" error message when they try to download it. But if you publish a v20 or v21 folio, your customers can download it just fine.

Problem with Folio Builder - added articles are "spinning"

Hello,
today we are experiencing strange problems with Folio Builder. We are adding new artcles to folio created today and all added articles have same issue - spinning wheel in folio builder. Such articles we can't see in Content viewer until we delete existing folio.
Thanks for help

Hi,
Could be that there was a network problem when uploading the InDesign documents.
Try to select the articles and delete them with the trashcan. And then reupload the documents from InDesign.
Good luck!

Folio Builder Panel update error

Tried updating folio tools 3Xs. Keep getting this eror:
A newer version of Folio Builder is available for download. Update Folio Builder panel to latest version here.
Have quit inDesign, restarted the computer, logged on and still get the error.
Any ideas?

There was a short amount of time where the link in the Folio Builder panel was redirecting to the old download still, but it should be working now.
You can head directly to http://www.adobe.com/downloads/updates.html to get your downloads. Make sure that the file is from November 17th.

Folio Builder Updating Articles Loop

I'm testing a small folio, cover, ad, and story. I see a spinnng wheel next to each article, indicating that each article is being updated, but it's been updating for several hours.
Something is wrong.
Any suggestions?
Thanks.

I recall this issue being brought up before-- and im trying to search the forum to find exactly what the solution was. From what I remember is that
when every article is spinning it is indicating an error-- and not updating. I do recall an Adobe employee commenting on the indicator-- and several forum users requesting an "X" rather than the entire panel spinning. -- i do believe it was either John or Bob that commented previously and maybe they can reiterate what was said before.

Article automatically closes after updating the article in the folio builder?

For some reason, every time I update an article in the folio builder, the article closes automatically - this is extremely annoying because I like to keep all articles open while working and hate that every time I update, I must reopen it. It seems to be a setting but I've searched preferences etc and can't find any setting to turn this off?
Thanks so much for your help!

Hi there!
Thank you so much for your reply -
It is only happening with a particular folio yes (my ipad rendition in particular). Other folios update and do not close the updating article.
I'm using the latest cloud version of InDesign - whichever one in the creative cloud app that's currently running. And I use Mac.
I reset the preferences as you suggested but it is still closing the article - it's very strange because it only does it with that particular folio. At least it only does it with that folio or I'd pull my hair out haha

Folio builder panel error in windows

hi, i have a problem...i have indesign and i work in windows but when open folio builder produce one error and close indesign...what's happens?

when i open the folio builer panel, automatically made that indesign close. is very strange...can i reinstalling the folio panel manually in windows?.

Smooth Scrolling : folio size VS article size

Hi
I'd like to create a smooth scrolling article just like in DPS TIPS "Effects" by Bob Bringhurst.
I follow the steps from the article but it does not work.
What I want to to is to have a 1024*768 (horizontal only) folio that includes articles that may be longer than 768 height (let's say 1024*2000).
If I create a 1024*768 FOLIO and import articles that are 1024*2000
i cannot upload because it says :
Error generating content.
[Error: The proportions of the page size must match the folio.]
If I create a 1024*2000 (example) FOLIO and then import articles that are exactly 1024*2000
- it works (well I can upload) but i can only import articles that have the exact dimensions of the folio, the DPS TIPS says "you can mix and match Smooth Scrolling and non sooth scrolling articles in a folio".
And then the problem is I never ever see the folio on my Content Viewer on the iPad then.
I can only see it it the Folio Producer.
There's a point that says "You cannot create horizontal smooth scrolling article, the workaround is to create scrollable frames, which can now include interactive overlays"
What bugs me is that in the example we can see an Horizontal Smooth Scrolling (1024*2000 just like in my examples and tests)
If the only workaround is to cretae scrollables frames, I'll do so but maybe I just missed something ?

yes it has/had.
i closed eveything, did everything again and now it works, maybe it was just a bug or i missed something, everything's fine for now thanx !

Problema con folio builder

Ho un Mac con InDesign 5.5 perchè quando apro folio builder mi appare "errore#3115"? Cosa devo fare per risolvere il problema?

For error #3115, remove the temporary files stored in the following location:
[username] > Library > Preferences > StageManager.{numbers} > Local Host.
I'm not sure what the pathname is in non-English languages.

Folio Builder: An error has occurred opening the source file for the article layout.

I have been working on a Folio. When I sat down to work on my folio, I was instructed by indesign to update my Folio producer tools, which I did.
Since then I can no longer view any article layout from that folio in indesign. Indeed any folio that I create that does not reside on my desktop give the same problem. I can import articles, add articles and they all upload to the proper place at adobe and I can view them. But I simply cannot open them up through folio builder as I previously.
The exact error message is as below:
An error has occurred opening the source file for the article layout.
The InDesign file for the layout cannot be found.
Another strange thing that seems to be happening is that the folio will randomly reoder the articles in the folio.
I have dumped my indesign prefs, tried creating an entirely new project, made a new account and even reinstalled the entire software.
But the problem of opening an article that I have imported or added to a folio, simply not being found to open has got me stumped. I can't proceed with a major project until I can sort this out.
Can anyone help.
Many thanks
Steve
The problem initially seemed very similar to the one linked below, but I dont get the content generation error
http://forums.adobe.com/thread/901804?decorator=print&displayFullThread=true

Questions about the Adobe Digital Publishing Suite should be posted in the DPS Forum.
http://forums.adobe.com/community/dps

Strange error when attempting to add an article to the Folio Builder

I've just installed the trial of InDesign 5.5 along with the Digital Publishing Suite.
I've followed the instructions to add an article to the Folio Builder but I am continually greeted with this error:
Not sure what I am doing wrong, the document is set at 1024x768 and it's the first article I've tried to create. It's very simple, just a single image and some text.
I've tried installing on a seperate machine but I get the same error.
Any help would be appreciated.
Ryan

In some instances, InDesign isn't recognizing the new tools. To fix, restore InDesign preferences:
(Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
(Mac OS) While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
http://help.adobe.com/en_US/indesign/cs/using/WSa285fff53dea4f8617383751001ea8cb3f-6d21a.h tml#WSa285fff53dea4f8617383751001ea8cb3f-6d1ba

Importing articles in Folio Builder

Hi All,
I've been running in to an issues while trying to update an exisiting foilo.
The orginal folder that has been imported shows up as gray when I try to add addition article.
Basic steps for me to replicate:
1) With InDesign open a new Folio is created
2) Using the "Import Mutltiple Articles" I select the main folder as to where all the stacks are. All articales are imported and uploaded fine.
3) Now lets say a new stack is added or an amendment is made to the main folder.
4) I then go back to the Folio Builder and regardless if I use "Import a Single Article" or "Import Mutltiple Articles" when I broswe to the main folder it shows up as Gray and I'm unable to access it...
I find that closing and reopening InDesign fixes this issue but of course this is not ideal...
Or I can create another main folder but again when the items are imported from this new main folder it then causes the problem of being gray for future stacks...
Is this normal (intended)? Do others have this issue?
Aditional info:
10.7 & 10.8 (lastest updates)
Adobe InDesign CS5 (7.0.4)
Folio Builder Panel (Lastest Version)
Folio Producer Tools (Version 21. also tested on 22 and 23)
Many thanks,

Is no one else running in to this issue?

Folio Builder Error: Source Files Not Found

I'm having some weird issues with DPS that are preventing me from editing folios. Whenever I try to update, import or add an article to a folio (whether it's a new or existing folio), I get one of the below error messages saying that the source files cannot be found. However, I haven't moved any of my files. Also, it doesn't make sense that I get this error when creating a new folio and trying to import/add a new article as I'm inputting where the files are located.
I've also tried reinstalling the Adobe folio tools. Anyone know what's going on? Thanks for the help.
Error message text:
"An error has occurred opening the source file for the article layout. The InDesign file for the layout cannot be found."
"Content generation error. [SourceFilesNotFound]"

Fuzzpocket17's issue was found to be caused by the following:
He had a working install of InDesign and the Folio Producer tools when he left on vacation. When he came back, he did not. It turned out that his IT had converted his user account on his Mac to be a Managed Mobile account, synching their data to a new network volume named "Users". When he unmounts that volume, all his Folio Panel activities returned to normal. T
o see if you have a Managed, or Managed Mobile account, open the System Preferences and choose the Accounts pane. Look at the description under your account. Here is what a Managed Mobile account looks like:
Managed accounts have the ability to be restricted in many ways. One of those restrictions could be preventing the application from reading/writing to the CS<N>ServiceManager folder refernced in my earlier post. Again, if you find this to be the case, consult with your IT. You may need to revert to a non-Managed account to have the Folio Builder panel operate correctly, until your IT can ensure normal user/library file access.
Sincerely,
Matthew

Uploading through Folio builder errors

Hi,
I have been using Indesign 5.5 to create a catalogue for the company I work for and am trying to use the Folio Builder to upload my articles.
The first 2 articles are uploaded with no problems, and if restricted to these two only, can be viewed via Acrobat.com. But when I try and include the final (and of course) most important document of the catalogue I keep getting the following error message: "The Upload has Failed. [Conent.Error.contentRead]" .
This has become quit frustrating, as I am not sure if there is a problem with the images, content of that particular article or there is some other Problem, that I am unaware of.
Any help would be greatly appreciated.
Thanks

The Upload has Failed. [Content.Error.contentRead]
This message has often been tied to very large uploads timing out with our service.
When you upload a folio normally, it will attempt to build the folio and upload it. Yet the upload process is waiting on the completion of the Folio and if it takes a long time to complete, can time out and present this message.
If you have extremely large images, or a large amount of them, this could be part of the reason.
One thing to try, with newer versions of Folio Builder (1.6.0 or later) is to create a local folio, then upload it, to help lower the possibility of a time-out occurring.
In InDesign:
Sign out of the Folio Builder
In the Folio Builder panel, click New.
Add or import your articles. This will build them locally.
Sign back in to the Folio Builder and upload them at that time.
See if that makes a difference.
The upload has failed. [svr.ConvertUnknownError]
This has been known to happen if there are any special characters, such as & in the name of the content.
Please check the names of the articles and folios for any special characters.

Folio builder : import article error

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