Folio Builder Installer Damaged

I recently launched my Folio Builder panel and signed it. I told me that I need to install an update. I followed the link and downloaded the update. When I opened the installer, I got this message: "Installer.app" is damaged and can't be opened. You should eject the disk image. "Install.app" is on the disk image "FolioPanel-CS55-12.2.3.dmg". Firefox.app downloaded this disk image today at 11.34 AM."
I tried to also install the Folio Builder tools but also got the same message.
I am working on a Mac OSX and recently upgraded to Mountain Lion. Could that be the issue? If so, how do I resolve?

Turn off Gatekeeper.
Bob

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Folio Builder update damaged

I'm having trouble installing the Folio Building update. The message says "Install" is damage and can't be opened. You should eject the disk image.

Lion did get GateKeeper with the 10.7.5 update: http://support.apple.com/kb/HT5290
The recommendation made by Bob (#4) is correct.
/Peter

Problème installation panneau folio builder indesign

Bonjour, j'ai un problème lorsque j'essaie d'installer le panneau folio builder dans l'esapce de travail Publication numérique.
Dans aide j'ai mise à jour grisé... Lorsque je tente une installation manuelle, voici le message d'erreur :
HELP !!!!

See the following help document: Exit code 15 installing | CCM, CS6 -
http://helpx.adobe.com/creative-suite/kb/exit-code-15-installing-ccm.html

Folio Builder update issues

I have a Mac--trying to use Folio Builder and every time it says I need to update, so I do, and it reflects an update, but then I try to open the Folio Builder panel and it says yet again that I need to update. Please help!

After several hours (4+) trying every combination described here and elsewhere, what ultimately worked was uninstalling ALL Adobe software and starting from scratch.
1. Uninstall any and all Adobe software:
Adobe AIR
Adobe Flash
DPS App Builder
Adobe Creative Cloud
Adobe InDesign
Adobe Photoshop
Adobe Illustrator
Previous downloads of installers
Etc.
2. Clear all system and user caches, preferences, bootcaches, kextcache, etc.and reboot (whether necessary or not; just for good measure).
3. Run the Adobe Creative Cloud Cleaner Tool to confirm everything was removed.
4. Reboot (whether necessary or not; just for good measure).
5. Confirm no Adobe affiliated process is running in the Activity Monitor (or Task/Process Viewer in Windows).
6. Download a new clean installer for Adobe Creative Cloud.
7. Cross fingers.
8. Install Adobe InDesign.
9. Reboot (again, just because).
10. Install Adobe InDesign updates (which should download the necessary DPS tools too).
After all this, the Folio Builder finally appeared and began working again for my computer.

Folio Builder Login click and nothting happens

Clicking on the login in the Folio-Builder used to launch a login-mask. Right now I've a completely new setup, new Macbook Pro, with a CS6-Installation, never ran the folio builder so far, updated the DPS-tools just today ... and now with a click on the menu item »log in« there is nothing happening at all. Nothing means nothing. No login mask, no failure prompt, no sandclock, no nothing. Even little snitch reports no activity. (Yes, I also gave it a try with a completely disabled little snitch.)
Anyone an idea about this?

Check them Basically
1. Adobe Air & Flash Player
2. Internet (Of course )
3. DPS tool and CS 6 version match
4. close indesign-> go to https://digitalpublishing.acrobat.com/welcome.html ->and log in->open indesign and try again

InDesign CS 6 Folio Builder crashing

Hello all,
I have a big problem with DPS tools for Adobe InDesign CS6 (CC) on Mac OS X Lion. Every time I start the Folio Builder or Folio Overlays panel it flickers 3 or 4 times and then the InDesign crashes. I have trashed the InDesign preferences and installed the latest patch for DPS tools without any improvement. Occasionaly the Folio Builder opens but then there are other issues (I've had 9 instances of the same file open at once with no way to close them - I close 3 or 4 and the same number of files opens again).
I hope u understand it is quite annoying since i'm trying to build my first folio for a very important client and for now it's been a nightmare. I'm even considering reverting back to ID CS5.5.
Please advise on further action.
A link to pastebin for error report: http://pastebin.com/ZvYHsGbd
Thank you in advance,
Matej

I've got the same problem here...
I installed InDesign 6 on Mac Snow Leopard system via the Adobe Application Manager and I'm using the Trial run for now.
After installation I updated all the components right away through the help menu in ID.
I also got InDesign 5.5 installed with the Digital Publishing Suite.
As soon as I click the Folio Overlays panel (docked or not docked) InDesign starts opening the same (so it seems) random file.
When I try to close one, another one opens, forcing me to force quit ID.
I allready tried the following solutions:
- downloading the DPS directly from the website instead of the Updates menu
Which gives me an error when trying to install: 'can not apply updates'
- I deleted the following preferences files and caches:
/Users/user name/Library/Preferences/ StageManager.<long_guid>/Local Store/
#SharedObjects
- Tried the Ptach file, but it's an .exe so can't use it
Any other options? Beacuse it's pretty useless like this...
Thanks a lot!

Error when opening folio builder

I get the error IMSMANAGER_ERROR_ENCODING when i try to open the folio builder
I have re-installed and used the adobe cleaner in between installations.
I have also logged into the adobe site successfully and accepted the terms and agreements.

This is a DPS question, so I've moved your question to the DPS forum.

InDesign CS6 Folio Builder Crashes Version 32.0.0

Hi,
I've only just installed the DPS Desktop Tools for InDesign CS6 and the installation worked perfectly although upon opening Folio Builder in InDesign it results in the program crashing...
So far I've re installed InDesign I've tried a few other solutions although none seem to be relevant to this version 32.0.0
It wouldn't be that big a deal although I need the Folio Builder tool for my current assessment.. Not being able to work on it at home is going to be detrimental to the end result
Hope someone can help me!

Hi Bob
We're actually using your Lynda tutorial for our training, it's such a great resource thank you.
Here's a thread I was reading which wasn't helpful for myself although I did try some solutions that were relevant to me.
Re: InDesign CS 6 Folio Builder crashing
Solutions tried:
- Re installing InDesign CS6
- Downloaded DPS updates directly from Adobe
- One post suggested deleting my cache file/folders which would result in any folios I've made deleted however this
is the first time I've used the DPS tools in Adobe so I didn't worry.
- I've also deleted/reset my preferences
Is there anything else you can suggest?

Version 19 Release - Update Folio Builder panel

Digital Publishing Suite released a mandatory update to the Folio Builder panel as well as a new version of the Folio Producer tools. You can view a list of new features here: What's new in this release.
Should you update the Folio Builder panel?
Yes, or you won't be able to use the panel. Note that updating the panel does not affect your version of the DPS tools.
Should you update the Folio Producer tools?
If you're in the last stages of publishing a folio, if you have an important presentation coming up, or if you created a custom viewer using a previous set of tools and don't want to update your viewer app yet, install only the Folio Builder panel.
If you install the new Folio Producer tools and create a folio, you cannot view it in the current Adobe Content Viewer on the iPad (until Apple approves the new version) or with a custom viewer app that hasn't been updated to v19. If you try to open a new folio in an older viewer, a "Please update your app" message appears.
If you have a Professional or Enterprise account, you can use the Viewer Builder to create a custom version of the Adobe Content Viewer so that you don't have to wait for Apple to approve.
For links and addition installation information, see Installing digital publishing tools.

Hi I give the audio file the same mistake all the foils. please help!
This issue occurred after the builder and the tools of updates to Folio

UPDATE: Install new Folio Builder panel

The Folio Producer tools on the web were updated July 21. Please update your Folio Builder panel to make sure that it's in sync with the web client. The links for downloading the 1.1.2 update will appear on the main DPS installer pages:
Mac OS: http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Macintosh
Windows: http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Windows
Note that there is a difference between installing the new Folio Builder panel and updating the authoring tools. Whenever there is an update to the web client, you should update the Folio Builder panel. However, when the new version of the authoring tools (Overlay Creator panel and plugin) becomes available, you have a choice of updating the authoring tools or continuing to use an older release. For example, you may want to continue using an older set of authoring tools so that you can continue to work on folios for a custom viewer that you created, and you don't want to update that viewer app in the store every time a set release comes out.
The v14 authoring tools will be available later, when all the viewers are approved in the stores. The new version of the Viewer Builder app is scheduled for release early next week. You'll be able to specify languages and use in-app billing for Android viewers.
When you update your Folio Builder panel, you will be able to do the following:
* Re-order articles in the Folio Builder panel by dragging and dropping
* Unshare folios with individuals
* Upload large articles (the limit increased from 100 MB to 2 GB)

OK, I've done this.
To test what's happening for sure, I have uninstalled and re-installed time and time again, step by step. Here's what I get:
1. install Digital Publishing Suite: I can sign in to Folio Builder
2. install patch 1.0.1: I can sign in to Folio Builder
3. install patch 1.1.1: I can sign in to Folio Builder
4. install patch 1.1.2: I cannot sign in to Folio Builder
Here are the messages I get when I try to sign in with 1.1.2. It's always one or the other, at random.
On my Mac at home, I can sign in without problem. Could it be a firewall issue with the Windows computers at the office? If the sign-in system has changed, please tell me what Adobe has done so that I can communicate this to our IT support.
In the meantime, I have downgraded to 1.1.1 so that I can continue working with DPS.
Ali

Folio builder panel missing in 5.5

Hi,
Folio builder panel is missing in my InDesign 5.5 - need to reinstall InDesign or installing only latest DPS?
Thanks,
ArcRaj

Hi
DiD you get the solution on that ?
I'm having the same issue. No Folio builer panel apprearing at all in Indesign. I have delete the old version. Install the full version 1.5 for CS 5.5. Telling me that installation complete. But then Nothing when I open Ind. CS 5.5, Window, Extension, Folio Builder panel ::::: NOTHING !!!
More than frustrating... I have test it again and again (it is working on other computer but not thise one !!!!
How id you figure it out??

Folio Builder-Indesign CS6 stopped working

Hey to everybody!! Every time that i want to open Folio Builder it keeps appearing the same thing. Adobe Indesign CS6 stopped working. I don't know why. I tried to reinstall digital publishing suite in case if some of the archives were damaged but i can't find a solution to my problem. Any suggestions?
The rest of the applications of digital publishing suite work just fine.
Thanks,Orestis

Thanks for replying! But I already found my solution! After a few weeks of frustration and putting this message online I found out that it was the default printer that caused the error. Normally I use a printer from my university network as my default printer, but this caused the error since the computer is not always connected to that network. Now I put the Microsoft XPS Document Writer as default and everything works fine.
I run the Adobe Creative Suite CS6 on Windows 7, my error log showed the following:
Faulting application name: InDesign.exe, version: 8.0.0.370, time stamp: 0x4f72c3ee
Faulting module name: AGM.dll, version: 4.26.18.19553, time stamp: 0x4f3a0265
Exception code: 0xc0000005
Fault offset: 0x0024d0cd
Faulting process id: 0x1508
Faulting application start time: 0x01ce4905ac3f0ca2
Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AGM.dll
Report Id: 211d7fdd-b4f9-11e2-bd34-e02a822ba99d

Blank Folio Builder

Hi - I'm having trouble using the Folio Builder, namely that it's completely blank. I'm not logged in (and can't log in, since there's nothing coming up). I'm not getting any error messages either, so I don't know what exactly is going wrong here. I have also just updated InDesign, but the problem's still persisting.
I'm on a Mac, and using InDesign CS6. If anyone knows how to fix this, I would seriously appreciate it.

After several hours (4+) trying every combination described here and elsewhere, what ultimately worked was uninstalling ALL Adobe software and starting from scratch.
1. Uninstall any and all Adobe software:
Adobe AIR
Adobe Flash
DPS App Builder
Adobe Creative Cloud
Adobe InDesign
Adobe Photoshop
Adobe Illustrator
Previous downloads of installers
Etc.
2. Clear all system and user caches, preferences, bootcaches, kextcache, etc.and reboot (whether necessary or not; just for good measure).
3. Run the Adobe Creative Cloud Cleaner Tool to confirm everything was removed.
4. Reboot (whether necessary or not; just for good measure).
5. Confirm no Adobe affiliated process is running in the Activity Monitor (or Task/Process Viewer in Windows).
6. Download a new clean installer for Adobe Creative Cloud.
7. Cross fingers.
8. Install Adobe InDesign.
9. Reboot (again, just because).
10. Install Adobe InDesign updates (which should download the necessary DPS tools too).
After all this, the Folio Builder finally appeared and began working again for my computer.

Mise à jour "Folio builder" plante InDesign CS6

Bonjour,
Le panneau "Folio builder" d'InDesign m'a gentiment invité à le mettre à jour... malheureusement, depuis l'installation du patch, InDesign se bloque dès que je lance ce panneau (recherche les folios). Je ne sais que faire.
Merci de votre aide,
Patrick

Bonjour. C'est en effet problématique.
Dans l'ordre,
Tentez de reconstruire les préférences d'inDesign (appuyer sur Command-Option-Shift-Ctrl au démarrage)
Vérifiez que vous n'avez pas de trop vieux .folio problématiques dans le dossier correspondant (à recherche dans la bibliothèque/library de votre machine)
Relancez l'installeur de la mise à jour
Désinstallez puis réinstallez inDesign, puis réappliquez la mise à jour.

Problème pour se connecter depuis le folio builder dans indesign

comment faire lorsqu'on n'arrive pas à se connecter depuis le folio builder dans indesign ?
je ne peux pas gérer mes folios, je ne peux pas les partager...
Help please

Hi, i have got the same issue and everything i tried to fix it, was useless. AS the other guy, i can't connect to my folio builder from Indesign panel. I tried both way, directly with the link insde the pannel who inform me to click to logg in, and via the option under the button in the same panel.
I clic and then nothing happen. I spent 3 days on the forum, english and french, and this is no explanation. I uninstall and re-install, i made the update, etc..
I'm still enable to connect.
So i can't publish my creation. It's suck, really.
The URL link you provided is about an update from March 2014. So i don't know if i'm the only one in this case but, the update is not fixing anything.
Do you have an ultimate solution please ?
thx so much
regards
Esteban
J'ai le même probleme, jca fait trois jours que je suis dessus, j'ai désinstallé, réinstallé, fait les mises à jours, installer les derniers patchs (DPS 30), et rien n'y fait, IMPOSSIBLE de me connecter à ce foutu folio builder depuis la fentre dans indesign. Ni en cliquant sur le lien, ni en déroulant le menu à droite pour se connecter. Je suis furax et desespéré... quelqu'un a-t-il résolu le problème ?
D'avance merci
Esteban

Folio Builder Installer Damaged

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