Folio Builder Menu Issue

I am using Folio Builder and want to share my folio. However there is no Menu option to do this. I've followed the directions from Adobe but since there is not menu option to do this I'm stuck. What do I do?

Like Kai said, make sure you are logged in to FP, and then click and highlight the folio you want to share. Now go to the fly out menu, you should now see the share option.

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Folio builder panel issues - CS6 - Mac

My folio builder panel is just blank. Not sure why. I use it once a month for a monthly issue of a magazine of sorts, and went to use it today and there is nothing visible. Does anyone have any suggestions?

Uninstall and re-install the Digital Publishing Suite Tools for CS6. If that doesn't resolve the issue, un-install and re-install InDesign CS6.

Folio Builder update issues

I have a Mac--trying to use Folio Builder and every time it says I need to update, so I do, and it reflects an update, but then I try to open the Folio Builder panel and it says yet again that I need to update. Please help!

After several hours (4+) trying every combination described here and elsewhere, what ultimately worked was uninstalling ALL Adobe software and starting from scratch.
1. Uninstall any and all Adobe software:
Adobe AIR
Adobe Flash
DPS App Builder
Adobe Creative Cloud
Adobe InDesign
Adobe Photoshop
Adobe Illustrator
Previous downloads of installers
Etc.
2. Clear all system and user caches, preferences, bootcaches, kextcache, etc.and reboot (whether necessary or not; just for good measure).
3. Run the Adobe Creative Cloud Cleaner Tool to confirm everything was removed.
4. Reboot (whether necessary or not; just for good measure).
5. Confirm no Adobe affiliated process is running in the Activity Monitor (or Task/Process Viewer in Windows).
6. Download a new clean installer for Adobe Creative Cloud.
7. Cross fingers.
8. Install Adobe InDesign.
9. Reboot (again, just because).
10. Install Adobe InDesign updates (which should download the necessary DPS tools too).
After all this, the Folio Builder finally appeared and began working again for my computer.

Folio builder login issues

I am having trouble logging in to Folio Builder, as are three of my colleagues. We get the following error:
Sign In has failed.
Network failure.
Anyone else experiencing this problem? Is the network down?

Hi, we currently have a system outage whereby signing in is affected.
Our Engineering team is working on this and will update the status page ASAP.

Folio builder update issue

Was prompted to update folio builder on my Windows 7 PC running InDesign CS5.5. Did so, restarted, launched InDesign and once again was prompted to access folio builder update. Tried it again, same result.
Tried updating both folio producer and folio builder, got the same results.
Still getting the prompt "A newer version of Folio Builder is available for download."
Any ideas on steps to rectify?
Thx

I found a solution to my problem, which is kind of similar. Hopefully this can help others who get the update folio builder request, even when its been updated.
I found Indesign CS6 + Folio Builder has some type of glitch on my Windows 7 machine. If the folio builder window is open when I open Indesign, it will close as soon as Indesign starts up. When I open the Folio Builder panel it will always ask me to update the folio builder, even though it is fully updated.
The solution for me, is to make sure the folio builder panel is always closed when I close down Indesign. In this way when Indesign is opened, the folio builder panel does not open automatically. I then wait for a few seconds after Indesign has fully opened. Once it's fully open and ready to go, I open the folio builder panel and viola the folio builder panel opens correctly and I'm signed in.

ID folio builder menu

A software update is required to use Digital Publishing Suite. Please go to the Help menu and select Updates to get the required software. I just bought ID for a month to trial thinking that the trial is the reason I could not update in adobe help menu. It is grayed out.I am using apple version 10.9.2

I've moved your question to the DPS forum, the place for DPS questions.

Folio Builder Sign-In Issues (yes, I know I'm the 1,000th person to post this!)

I'm about to go insane... I can't sign into the Folio Builder panel in InDesign CC (v9.1 x64). I must have been asked 12 times today to sign into CC, and accept the license agreement another 6 times.
I was signed into the Folio Builder panel most of the day with no issues, but now it won't let me. I get the sign in dialog, but when I enter my credentials, the dialog just goes away and nothing happens!
This isn't the issue where deleting the OOBE folder solves it (I tried that just to see, anyway). I had this happen last week and had to delete InDesign and completely reinstall it before I could sign in again. Just for the record, I only have CC programs installed, no other CS versions of anything... and I'm on a Windows 7 machine.
I'M GETTING SICK OF INSTALLING INDESIGN CC OVER AND OVER AND OVER AGAIN! Sorry, just a bit frustrated...
Is there any simple, long-term fix for this??
Help!!

I'm not signing into another Adobe account, I'm signing into another Windows account on my Windows 7 machine. So, I don't lose any folios, etc, as I'm still using the same Adobe ID to sign in.
I was having issues staying signed into Creative Cloud a while back as well, and I used the "create a new admin account" trick to solve my folio builder issues as well. See the post here: http://forums.adobe.com/message/5651099#5651099 The Adobe person provides links to creating new admin accounts for Mac and Windows users. Follow the instructions, and try this route if uninstalling and reinstalling InDesign didnt' work.
Also, just as a side note, I have been using the folio builder panel yesterday and today without any issues... so if you can't sign in, then it "probably" isn't a widespread issue. I know that doesn't make you feel any better, but I'm hoping this is a localized issue that Adobe can pinpoint and provide an accurate, repeatable solution for!

Folio Builder issues

Hi,
We are having troubles uploading to Folio Builder. We've tried different computers, different networks, different InD versions (CS6, CC, CC 2014).... we can only get 4-6 articles in on a multiple article upload before it crashes InDesign (no error message). Is anyone else having issues?
Any help greatly appreciated. Thanks

I am experiencing the exact same issue. Trying to update or upload articles and it just crashes out. I also have some bizarre flickering box appearing in the middle of my folio builder window!? Yesterday, initially I was getting to upload/update about 5 articles before it would crash out and by the end of the day I couldn't get any.

Folio Builder panel crashing + other issues

Hi,
I have been facing difficulties in updating any of my folio articles on the Folio Builder panel in Indesign CS6 this whole week. An article that contains of three spreads and a file size of around 60 mb takes up to an hour to update and most of the times the panel crashes straight after the upload is complete and hence the update don't go through. When the panel crashes I just see the panel with a blank space inside it, no folios and I can not sign out — I have to restart InDesign.
After several attempts, quitting InDesign and opening it up again, opening up the panel again and trying to update the article then [sometimes] it works – still very slow, but it doesn't crash and when it does, I have to do this over again.
And on Content Viewer, downloading the folio updates takes longer than usual. Again only this week.
My folios are on the cloud. My internet is pretty quick, DL 60 mb/s and UL 600 mb/s so there are certainly no problems with my internet connections. And all my DPS files are up to date. It usually takes maximum an hour to upload the whole folio, it took 8 hours yesterday.
Thanks,
Bilal

Uninstall and re-install the Digital Publishing Suite Tools for CS6. If that doesn't resolve the issue, un-install and re-install InDesign CS6.

V28 folio builder issues

Hello.
Are there any known issues with v28 of the folio builder?
Since updating from v26 last week we get kicked out of it everytime we restart Indesign instead of staying logged in. This happens with all accounts on every computer.
Also, we can't add single articles to folios.
Also, we can't update articles it just hangs and forces us to restart folio builder.
We are creating JPEG folios for v27.
Thanks,
Ben.

I am experiencing the exact same issue. Trying to update or upload articles and it just crashes out. I also have some bizarre flickering box appearing in the middle of my folio builder window!? Yesterday, initially I was getting to upload/update about 5 articles before it would crash out and by the end of the day I couldn't get any.

DPS Sign in Issues in Folio Builder

The DPS sign-in in the folio builder panel will not recognize my username and password for the DPS in InDesign 6. The user name and password work on the Adobe site, the browser based DPS and in CS 5.5.
InDesign 6 is also fuling updated.
Am I missing something or are other people having this problem?

Yes, I have run the updater on multiple occasions and there are no updates available.
I'm running a trial version of InDesign 6 that was download, updated and worked fully on Friday. I'm currently waiting for my educational purcahse of the Creative Cloud to be approved, which I ordered Friday morning.
I updated one folio to the v20 Content Viewer Friday afternoon then closed the program from 1PM Friday til 7AM Saturday. Immedately upon opening the folio builder panel would not log-in. I have closed the program multiple times, checked for updates and signed in everywhere else possible. I have access to three different DPS usernames, none of which will sign-in in InDesign 6, but all of which work in InDesign 5.5.
I don't think it matters, but for reference I am running the Mac version of InDesign on a 2007 MacBook Pro with 4GB of RAM and a 2.2 GHz Intel Core Duo processor. There is suffient hard drive space to run the program.

Issues signing out of DPS Folio Builder in Indesign CS6?

Hi - I work on about 12 magazines with DPS and am pretty consistently getting a sign out error
seems minor but try it several times an hour, not so minor.
Unable to actually sign out of an account and into another via the Indesign Folio Builder pallette,
it seems to lock me into the magazine/account and no options to sign on to another. So what ends up
happening is quitting Indesign in order to switch accounts.
As we also use a publishing system it also means a lot of bureaucracy to get back into what
ought to be a simple switch. Is Adobe going to address this type of 'power user' - aside from
the ability to have a master account for all our magazines? or at least to be signed in on
multiple accounts? or failing that the ability to have magzines nested or in folders. I can use
one sign on for our K4 system, could something similar be in the works for DPS?
I heard a rumour that the whole UI is going to be revamped away from Flash on the web
side, but what does this mean for the Indesign user, will the controls match? As a lead on
multiple projects and multiple teams something a bit more flexible would be welcome.

When you update InDesign CS6, do you see an option for updating the DPS Desktop Tools? You can manually update the DPS Desktop Tools here:
http://helpx.adobe.com/digital-publishing-suite/help/installing-digital-publishing-tools.h tml

Hello Someone knows if theres a problem with sign in feature the Folio Builder Panel

Recently I did the update of the DPS tools, to the 27, the desk top viewer dosen´t install, and I install it manually as sugested, and it works
but, I can´t connect the folio builder panel with the DPS account using the folio builder panel side menu, simply it dosen`t work.
I can sign in into the account in DPS home page, using the app builder log in panel an so on, but folio builder panel don´t
Some one has the same behavior?
Is this a an Apocalypsis signal?
or a warning about the Nibiru affaire?
Any clue?

hello ludovix78. Welcome to the world of those who can not connect to the Folio Builder.
To give you an idea, this problem started with the v26, and then fix the v27 and nobody gave a possible solution.
I'll give you link to other forums drenches you with the issue.
If you find a solution, please share it.
http://forums.adobe.com/thread/1272812?tstart=150
http://forums.adobe.com/thread/1256613?tstart=330
http://forums.adobe.com/thread/1203788?start=40&tstart=420

InDesign CS 6 Folio Builder crashing

Hello all,
I have a big problem with DPS tools for Adobe InDesign CS6 (CC) on Mac OS X Lion. Every time I start the Folio Builder or Folio Overlays panel it flickers 3 or 4 times and then the InDesign crashes. I have trashed the InDesign preferences and installed the latest patch for DPS tools without any improvement. Occasionaly the Folio Builder opens but then there are other issues (I've had 9 instances of the same file open at once with no way to close them - I close 3 or 4 and the same number of files opens again).
I hope u understand it is quite annoying since i'm trying to build my first folio for a very important client and for now it's been a nightmare. I'm even considering reverting back to ID CS5.5.
Please advise on further action.
A link to pastebin for error report: http://pastebin.com/ZvYHsGbd
Thank you in advance,
Matej

I've got the same problem here...
I installed InDesign 6 on Mac Snow Leopard system via the Adobe Application Manager and I'm using the Trial run for now.
After installation I updated all the components right away through the help menu in ID.
I also got InDesign 5.5 installed with the Digital Publishing Suite.
As soon as I click the Folio Overlays panel (docked or not docked) InDesign starts opening the same (so it seems) random file.
When I try to close one, another one opens, forcing me to force quit ID.
I allready tried the following solutions:
- downloading the DPS directly from the website instead of the Updates menu
Which gives me an error when trying to install: 'can not apply updates'
- I deleted the following preferences files and caches:
/Users/user name/Library/Preferences/ StageManager.<long_guid>/Local Store/
#SharedObjects
- Tried the Ptach file, but it's an .exe so can't use it
Any other options? Beacuse it's pretty useless like this...
Thanks a lot!

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Yes, I can open the DPS portal via the Folio Builder panel within InDesign. Although I have created Folios locally within InDesign CS6, the DPS portal is empty and everthing greyed out with just the text "There are no folios to display. Create folios with the folio builder in InDesign".
If I try to sign in within the Folio Builder panel in InDesign, I get the error message [IMS_ERROR_FAILURE] . In addition I am also not able to access the "Help" menu from within InDesign although I am connected to the internet.
To complicate it even further, I am working in the UK whereas all internet control (firewall) and licences are handeled by head office in Germany. I am not sure if this is a firwewall issue or not but if the IT department in Germany could get support from Adobe to understand the access requirements, this may help.
Hopefully using the forum someone out there will know the answer.

Folio Builder Menu Issue

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