For four days I have been unable to open a lot of documents. When I try I get a message "The document "name" could not be opened. You don't have permission. This has happened to an important letter which I corrected four times. My Mac has altered the name

This problem began when I typed in an address http www etc., making one mistake in the address. I corrected it and then tried to copy the address because it was long (I wanted to be able to acces it another time), and that's when the trouble starrted. I just copt documents to get a new one because it's quicker, but it is unorthodox, I know. Since then whenever I copy a document i cannot open it, and it often puts a gobledegook ending to the document name. I've started emailing texts to myself so as to keep them, but I MUST be able to use documents normally. I hava a MacBook Pro, using OS Mountain Lion 10.8.5. I don't like it. It's fairly new, and has messed up my system of documents : the size is alll wrong and the tabulations are worse than ever. I use text edit because I wanted to use Macdictate because I am handicapped (arthritis and firbomyalgia) but I have never been able to get it to work. Since I changed OS I cannot use Text edit properly any more. Please help me. I think it must be a bug that came through when I was putting this address in four days ago. I went to the site once I'd corrected the address and it was perfectly normal. I shall ring them today and ask them if this has happened to anyone else. I live in France. Thank you for your advice. Because I am handicapped and I do not dirve, it is very difficult to get to a Mac store. I deleted Mac cloud documents because I don't want to use it and I thought it might solve the problem, but it didn"t.

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click anywhere in the following line on this page to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Similar Messages

  • My email account got hacked so I changed the password and now when I try to get mail it just says operation can not be completed even though I have typed in my new password what do I do?

    My email account got hacked so I changed the password and now when I try to get mail it just says operation can not be completed even though I have typed in my new password what do I do?

    Can you acces the the account on another device?
    Try contacting your email provider.

  • I have been unable make a FaceTime call with a 3G connection.  I get s message " You are not connected to wifi.". Does FaceTime only work with wifi?  It happened two different times, when calling a Mac laptop and an iPod which had wifi connections.

    I have been unable to use FaceTime on my iPad2 when I only have a 3G connection.  I get a message saying " You do are not
    connected to wifi."  Does it only work with wifi?

    "I have been unable to use FaceTime on my iPad2 when I only have a 3G connection"
    Correct.
    "I get a message saying " You do are not connected to wifi."  Does it only work with wifi?"
    Yes.

  • When dowloading itunes, constantly get error message 'Apple Mobile Device -could not be installed- Verify you have sufficient privileges to install system services.

    When downloading itunes to my pc, get error message 'Apple mobile device could not be installed - verify you have sufficient privileges to install system services'
    i am forced to abort/cancel. Can anyone help please?

    Me too. And if someone comes back on here with the same solution of "uninstall and re-install", please provide further advice after you have done that 3 times and the program still has the same problem in addition to the "failure to load the C runtime library" R6034 issue. I have removed itunes 3 times however I do not have permission to remove the program files/apple file and the uninstall doesn't remove it.
    You're not alone buddy.
    Frustrated.

  • HT1349 I rented a movie and have been unable to play. iTunes software just hangs when I try to watch the movie.

    i use iTunes on my PC running windows 7. I rented "Get him to the geek" and have been unable to play it fully. iTunes locks up a the task manager show its not responding (iTunes). I have tryed reloading it everything I can think of without success. I'm done now I can't spend all this time and energy to watch a movie. I really don't believe I should have pay for it as well.
    Mike Callahan

    I have had this identical issue (on an Apple TV3) and was helped by Apple Support who guided me to go to the Settings Menu on the Apple TV and did a RESET. You will need to re connect to your WIFI and your iTunes account (passwords etc).

  • None of the selected updates could be installed.  You don't have permission

    I am trying to update my MacMini from 10.7.3 to 10.7.4 and I am not able to.  The user account I am trying to do it from is an admin account.  I currently have 4 other updates and I am not able to install any of them and they are listed below.
    Airport utility 6.1
    Digitial Camera Raw Compatability update 3.13
    iTunes 10.6.3
    Java for OS X 2012-004 1.0
    Here is a copy and paste from my Console install.log only trying to install the Airport Utility and Digital Camera Raw updates.  All others were doing the same as these.
    Jun 25 09:41:43 media-hub Software Update[43018]: JS: 10.7.3
    Jun 25 09:41:45 media-hub diskmanagementd[43030]: DM ->T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: inHostDiskUDS=0x108f85c20=disk0s2=Macintosh HD inWhatStr=RecoveryInfoBaseSystemVersion
    Jun 25 09:41:45 media-hub diskmanagementd[43030]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did get booterRecoveryUDS=0x108f85ae0=disk0s3=Recovery HD
    Jun 25 09:41:46 media-hub diskmanagementd[43030]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did mount nobrowse; MP=/Volumes/Recovery HD OMS=0x7fb388d08ce0
    Jun 25 09:41:46 media-hub diskmanagementd[43030]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: getting dict from file=/Volumes/Recovery HD/com.apple.recovery.boot/SystemVersion.plist
    Jun 25 09:41:46 media-hub diskmanagementd[43030]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: got dict (or NULL=will return err): oooInfoDict=0x108d26d40
    Jun 25 09:41:46 media-hub diskmanagementd[43030]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did if-needed-best-effort unmount
    Jun 25 09:41:46 media-hub diskmanagementd[43030]: DM <-T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: retErr=0 outInfoDict={
                  ProductBuildVersion = 11D50;
                  ProductCopyright = "1983-2012 Apple Inc.";
                  ProductName = "Mac OS X";
                  ProductUserVisibleVersion = "10.7.3";
                  ProductVersion = "10.7.3";
    Jun 25 09:41:46 media-hub Software Update[43018]: JS: 10.7.3
    Jun 25 09:42:01 media-hub Software Update[43018]: JS: Connected printer: MANUFACTURER:Brother;MODEL:HL-4040CN series
    Jun 25 09:42:01 media-hub Software Update[43018]: JS: Printer Brother_Help does not require an update.
    Jun 25 09:42:11 media-hub Software Update[43018]: JS: Firmware is up to date.
    Jun 25 09:42:11: --- last message repeated 1 time ---
    Jun 25 09:42:11 media-hub Software Update[43018]: JS: 10.7.3
    Jun 25 09:42:11 media-hub Software Update[43018]: JS: model = Macmini3,1
    Jun 25 09:42:11 media-hub Software Update[43018]: JS: 10.7.3
    Jun 25 09:42:25: --- last message repeated 4 times ---
    Jun 25 09:42:25 media-hub Software Update[43026]: Acquired Lock: 501, 43018, 0
    Jun 25 09:42:25 media-hub Software Update[43026]: Releasing Lock: 501, 43018, 0
    Jun 25 09:42:47 media-hub installd[43022]: PackageKit: Failed to unarchive staged request at /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Staging/RequestKeyed
    Jun 25 09:42:47 media-hub Software Update[43018]: Calculated need 3795.233 MB; 55115.915 MB free; 55115.915 MB available with MTM reclaim
    Jun 25 09:43:02 media-hub installd[43022]: PackageKit: Failed to unarchive staged request at /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Staging/RequestKeyed
    Jun 25 09:43:02 media-hub Software Update[43018]: Calculated need 1468.331 MB; 55105.286 MB free; 55105.286 MB available with MTM reclaim
    Jun 25 09:43:02 media-hub Software Update[43026]: Acquired Lock: 501, 43018, 0
    Jun 25 09:44:49 media-hub installd[43022]: PackageKit: ----- Begin install -----
    Jun 25 09:44:49 media-hub installd[43022]: PackageKit: request=PKInstallRequest <2 packages, destination=/>
    Jun 25 09:44:49 media-hub installd[43022]: PackageKit: packages=(
                  "PKLeopardPackage <file://localhost/Library/Updates/041-4169/AirPortUtility.pkg>",
                  "PKLeopardPackage <file://localhost/Library/Updates/041-5518/RAWCameraUpdate3.pkg>"
    Jun 25 09:44:49 media-hub installd[43022]: PackageKit: Failed to unarchive staged request at /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Staging/RequestKeyed
    Jun 25 09:44:49 media-hub installd[43022]: PackageKit: Removing stale staged install
    Jun 25 09:44:49 media-hub installd[43022]: PackageKit: Install Failed: Error Domain=NSCocoaErrorDomain Code=513 "“PKInstallSandbox-tmp” couldn’t be removed because you don’t have permission to access it." UserInfo=0x10151c380 {NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp, NSUserStringVariant=(
                  Remove
              ), NSUnderlyingError=0x101522990 "The operation couldn’t be completed. Directory not empty"} {
                  NSFilePath = "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp";
                  NSUnderlyingError = "Error Domain=NSPOSIXErrorDomain Code=66 \"The operation couldn\U2019t be completed. Directory not empty\"";
                  NSUserStringVariant =     (
                      Remove
    Jun 25 09:44:50 media-hub Software Update[43026]: Releasing Lock: 501, 43018, 0
    Jun 25 09:44:50 media-hub Software Update[43018]: Error: “PKInstallSandbox-tmp” couldn’t be removed because you don’t have permission to access it. (NSCocoaErrorDomain code 513)

    Ah! The proverbial missing information. Then, CMD+R and reinstall Lion.

  • I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred".  It was happening before and after the last OS upgrade.  I've done a hard reboot with no effect.  Any suggestions???

    I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred".  It was happening before and after the last OS upgrade.  I've done a hard reboot with no effect.  Any suggestions???

    Have either of you had any luck with this issue.  It began happening to me today when I was trying to purchase music on iTunes.  I have purchased music and games in the past and have had no problem.  Any help would be appreciated.

  • I have been trying to access Bridge Base Online.  When I try to access account the message "blocked plug-in" comes up.  How do I fix this?

    I have been trying to access Bridge Base Online.  When I try to access the site, the message "blocked plug-in," comes up.  How can I get rid of this message?
    Prior to this, I have had no problems with the site.

    Click on the "blocked plug-in" text and follow the instructions in the dialog box which appears.
    (80724)

  • TS3992 I am trying to do an icloud backup from my computer.  I have been unable to do a backup from a wifi as I keep getting message that backup could not be done.  What is  the secret to doing it from my computer?

    I am trying to do an iCloud backup from my computer.  I have been unable to do a backup from a wifi as I keep getting message that it cannot be completed.  What is the secret to doing this from my computer, with my iphone plugged into same?

    How are you trying to do it from your computer?  Try plugging it into your charger while connected to wifi, then either lock the screen and wait (it should backup up ever 24 hours) or go to Settings>iCloud>Storage & Backup and tap Back Up Now.

  • HT201209 iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening

    iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening???

    Any time you've changed anything in your billing, it does this once to very things.

  • TS4463 I am using Windows Vista with Outlook 2007 and iCloud.  Everything has been great until this morning.  I'm suddenly getting the message "Set of folders cannot be opened.  The information store could not be opened.

    I am using Windows Vista with Outlook 2007 and iCloud.  Everything has been great until this morning.  I'm suddenly getting the message "Set of folders cannot be opened.  The information store could not be opened.  I tried running the repair utlity to repair the iCloud however I am still getting this error message.

    I tried rebooting.  It didn't change anything.

  • Trying to reload firefox and getting this message, when moving to the applications folder: "The operation can't be completed because you don't have permission to access some of the items."

    Been having problems with Firefox/internet for several days, and all my updates seemed current. I decided to try to reload and have removed the other icons/download attempts from the app file. When I try to drag the icon into apps, I now get this message:
    The operation can’t be completed because you don’t have permission to access some of the items.

    * Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
    * Trash the current Firefox application to do a clean (re)install.
    * Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • Help! "The iTunes application could not be opened. You do not have enough access privileges for this application"

    I am getting the following error when trying to open iTunes: "The iTunes application could not be opened. You do not have enough access privileges for this application." I am logged in with the admin (and only) user account on my laptop, so I'm confused as to why this would start happening all of the sudden.
    I poked around in the control panel trying to find random options that would fix it, but nothing has. I'm running Windows 7.
    Thanks for any help!

    have you seen this discussion ?

  • Error message: "The media can't be used because you don't have access privileges, or because it has no content or is corrupt."

    I get the error message "The media can’t be used because you don’t have access privileges, or because it has no content or is corrupt." when I drag photos (or copy and paste photos) from iPhoto to Pages/Word.
    It never used to do this and is really quite annoying, as I now have to find the file through finder to drag from there.
    I had to rebuild the iPhoto library a few days ago, is it something to do with this?
    Thanks in advance.

    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, 
    navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

  • After downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could not be used because the original file could not be found. How do I fix this?

    After downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could not be used because the orginal file could not be found. How do I fix this?

    Hey waltee911,
    It sounds like you're seeing something similar to this picture:
    If that's the case, the following article has troubleshooting steps to solve the issue:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Welcome to Apple Support Communities!
    Sincerely,
    Delgadoh

Maybe you are looking for