For MacBookPro users - HELP!!! Suddenly the sound froze. The icon on the top right hand bar doesn't move and there is no sound in my computer. It happened after I shut down my computer (which I do rarely) rather than put it to sleep. If anyone has a solut

For MacBookPro users, Leopard, please help. Suddently the sound froze. The icon on the top right hand bar doesn't move and there is no sound coming from my computer. It happened after I shut down my computer, which I do rarely, rather than put it to sleep. Please help.

Try Resetting PRAM
PRAM stores settings for sound.

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Computer starts spontaneously after I shut down

After I shut down my computer it will start back up automatically. I've already gone through tech support and updated everything as well as gone into the BIOS and made changes. After doing this twice HP sent out a tech and replaced the motherboard and power supply. A week later it has started doing the exact same thing. I bought this computer a little over two months ago. It's an Elite Desktop model. Help please.

Hey jshimp,
I'm sorry you're having this type of issue so soon.
Has the Power button been looked at or replaced? Could it be getting stuck?
I would recommend speaking with tech support again and letting them know that the motherboard and power supply have already been replaced. Ask about if any exchange options are available considering the time period.

HT1918 my account has been hacked and there are itunes purchases posted to my cc. how do I shut down? help please!

my account has been hacked and there are itunes purchases posted to my cc. how do I shut down? help please!

Have you contacted your card issuer to cancel that card and changed your iTunes account password ? You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Computer Keeps Running after Windows Shuts Down

I recently installed XP SP2 for the first time. Now, when I shut down Windows, the OS shuts down fine and the screen goes blank, but the computer itself keeps running for about 15 seconds. This has never happened before. Any ideas?

Try a more powerful power supply. It normal rated load on the 12v rail is only 4.5 amps with a max of 16.
http://www.endpcnoise.com/cgi-bin/e/std/sku=nx-3500

Firefox does not save my tabs or sessions when I shut down my computer

To be more clear:
Yes, I have set my options to "show windows and tabs from last time".
No, I did not check "clear memory on shut down" or "start private session"
Also, it saves my tabs when I restart the browser, but when I shut down my computer and start up again, Firefox does not show my tabs from last time. The same thing happens with sites I've logged onto before; it logs me out after I shut down my computer.

Did you check the "Clear Recent History" settings to be sure cthat you do not clear the Browser history and the cookies?
See [[Clear Recent History]]

The search bar in the top right hand side of my screen works fine, but the main search bar in the middle of the home screen doesn't at all; do you know how I can fix this?

I can access bookmarked pages, pages that are on a saved RSS feed, and can search the web using the top right-hand bar on my screen. However, the main bar, in the center of the home page (not sure of the correct name) will not do anything - whether I press search, or hit enter on my keyboard. There also appears to be another bar underneath that, which I can press, but it remains useless.
My Dad is running Firefox 4 on his computer, and has showed me what it is meant to look like. I can therefore conclude that there is definitely something up with mine.
I am currently using Firefox 4 with my laptop, which runs Windows 7.
I have uninstalled and reinstalled Firefox 4, but the problem still remains. I am not keen to use Internet Explorer, purely because I have bookmarked so many pages on the previous version of Firefox but also because I get on very well with the whole layout etc.
If it comes to it, I am willing to take the risk of losing my bookmarks, but if there are any suggestions at '''''all''''' of how I could possibly fix this problem, I would welcome them.

Go to this address: http://mycroft.mozdev.org/search-engines.html?country=AU
Item 24 lists 3 installable major search engines for Australia.
You can also restrict your search in Google by including ''country:au'' or ''location:au'' or ''city:perth'' (for example) in your search terms. Example: ''city:sydney plumbers'' in the Google search box will list plumbers in cities named sydney.

TS1574 The video and sound was working on my computer two days ago (and has ALWAYS worked on my computer since purchasing it in 2010) but now for some reason I can't play video and there is no sound. I updated software today. Still sound & video not wor

The video and sound was working on my computer two days ago (and has ALWAYS worked on my computer since purchasing it in 2010) but now for some reason I can't play video and there is no sound. I updated software today. Still sound & video not working.
Please help.

One of the following steps should help.
1. Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Restart computer. Relaunch Safari.
2. Enable Plug-ins
    Safari > Preferences > Security
    Web Content:
    Click in the box for "Enable Plug-ins".
3. Check whether you are currently in YouTube HTML 5 trial.
     http://www.youtube.com/html5
    At the bottom left of the page uncheck the box for
   "You are currently in the HTML5 trial".
4. Reset Safari.
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Uncheck the boxes next to all items.
    Check the box next to "Remove all website data".
    Click "Reset".
5. Turn off Extensions/Plug-ins if any that may interfere with Flash working properly.
    Safari > Preferences > Extensions
Best.

I performed a software update and the system is installing an update but it has been running for over 24hrs and keeps saying "This may take a few minutes, don't shut down your computer" Can anyone help?

I performed a software update and the system is installing an update but it has been running for over 24hrs and keeps saying "This may take a few minutes, don't shut down your computer" Can anyone help?

Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
This happens the same whenever I try to install.
To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
My plugin is still showing as out of date.
Is there anything you could suggest. Thanks for your time.

When I turned my Macbook on and signed in, it has been shutting down automatically and restarting itself immediately after opening the desktop. The error message said, I'd shut down my computer unexpectedly. How can I get it to stop shutting down on me?

Since downloading OS X Mavericks, my computer has been shutting down midway of starting up. Please help! The problem began after downloading the software free update. Now when I start my computer, it will starts up normal but when the desktop appears, there will be an error message that I shut down my computer because of an error and if I would like to open the applications that were open before the sudden shut down I should press continue. Then when I select continue, it will open up another communication window that my computer is restarting because of an error. Then the screen will revert to shutting down and restarting again. This has been going on now all morning. Can someone hlep me on how to resolve this issue?

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

I have a 3rd generation wifi iPad and there is no sound in the device. Can someone please help?

I have a 3rd generation wifi iPad and there is no sound in the device. Can someone please help?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
iPhone: Can’t hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
 Cheers, Tom

I was trying to figure out how to stop my pinned apps from disappearing after I've shut-down my computer during storms. In the process of trying things I lost the Orange Firefox drop down box in the upper left corner. How do I get it back?

Question 1 - How do I restore the Orange Firefox drop-down box that was originally at the top of the screen.
Question 2 - How do I undo the last command I changed
Question 3 - How do I prevent my pinned apps from disappearing. I have about 10 loaded and it's a pain to have to reload those several days a week. Seems to only happen if I shut down the computer.

You see the orange (on Linux gray) Firefox button if the Menu Bar is hidden.
*View > Toolbars > Customize
*Right-click a toolbar).
*Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
Make sure that you do not use "Clear Recent History" to clear the "Browsing History" when Firefox is closed because that prevails and prevents Firefox from opening tabs from the previous session.
* https://support.mozilla.com/kb/Clear+Recent+History
What do you mean with Question 2: ''How do I undo the last command I changed'' ?
Which last command are you referring to?

Help, I can not quit safari or shut down my computer since updating to Lion.

Can some one help?
Since updating to Lion, I can not quit Safari or shut down my computer.

Several ways to force quit when you can't quit an app normally.
Go to your Apple menu (top left in your screen) then from the drop down menu select Force Quit.
You can also force quit an app using the Activity Monitor app located in /Applications/Utilities.
You should be able to shut down your Mac by holiding down the power button until the screen goes black. Then restart as usual.

July 18,2011 AOL toolbar update install. I cannot open Firefox to uninstall the update or the toolbar because everytime I open Firefox it freezes and jams up. I have to shut down my computer as it will not even respond to force quit command

July 18,2011 AOL toolbar update install. I cannot open Firefox to uninstall the update or the toolbar because everytime I open Firefox it freezes and jams up. I have to shut down my computer as it will not even respond to force quit command. I cannot read my mail (aol) or access my bookmarks all for work.

Try the Firefox SafeMode. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
# You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
# Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
You should be able to uninstall that AOL toolbar extension while running in the Firefox SafeMode.

When my system upgrade from os x 10.9.4 to os x 10.10.1, the time of shot down in my system is very long rather than pervious os. my system is macbook pro 11.1

when my system upgrade from os x 10.9.4 to os x 10.10.1, the time of shot down in my system is very long rather than pervious os. my system is macbook pro 11.1.
please inform me about this problem

Jan 8 18:36:31 localhost kernel[0]: Previous shutdown cause: 5
Jan 8 18:37:06 Jashan-Mr-2.local shutdown[927]: reboot by apll:
Jan 8 18:37:06 Jashan-Mr-2.local shutdown[927]: SHUTDOWN_TIME: 1420729626 658562
Jan 8 18:39:44 localhost com.apple.xpc.launchd[1] (com.parallels.desktop.launchdaemon): Service has increased maximum shutdown time to 150 seconds. This will create a poor experience for the user.
Jan 8 18:39:45 localhost kernel[0]: Previous shutdown cause: 5
Jan 8 19:02:58 Jashan-Mr-2.local shutdown[1286]: halt by apll:
Jan 8 19:02:58 Jashan-Mr-2.local shutdown[1286]: SHUTDOWN_TIME: 1420731178 850680
Jan 8 19:02:58 Jashan-Mr-2 com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.system): System reboot initiated by: shutdown.1286<-sessionlogoutd.1285<-launchd.1
Jan 8 19:13:09 Jashan-Mr-2 kernel[0]: Previous shutdown cause: 5
Jan 8 20:11:44 Jashan-Mr-2.local shutdown[1927]: halt by apll:
Jan 8 20:11:44 Jashan-Mr-2.local shutdown[1927]: SHUTDOWN_TIME: 1420735304 825738
Jan 8 20:11:44 Jashan-Mr-2 com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.system): System reboot initiated by: shutdown.1927<-sessionlogoutd.1926<-launchd.1
Jan 9 12:06:41 localhost com.apple.xpc.launchd[1] (com.parallels.desktop.launchdaemon): Service has increased maximum shutdown time to 150 seconds. This will create a poor experience for the user.
Jan 9 12:06:41 Jashan-Mr-2 kernel[0]: Previous shutdown cause: 5
Jan 9 12:25:15 Jashan-Mr-2.local shutdown[1868]: halt by apll:
Jan 9 12:25:15 Jashan-Mr-2.local shutdown[1868]: SHUTDOWN_TIME: 1420793715 291375
Jan 9 12:25:15 Jashan-Mr-2 com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.system): System reboot initiated by: shutdown.1868<-sessionlogoutd.1867<-launchd.1
Jan 9 12:28:47 localhost com.apple.xpc.launchd[1] (com.parallels.desktop.launchdaemon): Service has increased maximum shutdown time to 150 seconds. This will create a poor experience for the user.
Jan 9 12:28:48 Jashan-Mr-2 kernel[0]: Previous shutdown cause: 5

Has the "You shut down your computer because of a problem" message changed?

When I restart the computer after a Kernal Panic I get the message "You shut down your computer because of a problem. Click Report to see detailed information and send a report to Apple"; 2 buttons are shown: "Ignore" and "Report...". For some time now, when I click on "Report..." the message disappears but I used to get a window allowing me to type in information about (something like) what I was doing prior to the problem occurring with a button (something like) 'Send Report". Since the "Report" button now causes the message to disappear, is a Report still going to Apple? Thank you.

Open Console app
View the System Diagnostic Reports by clicking on the disclosure triangle next to it in the log list. If the log list isn't visible, click the Show Log List button.
Look for the latest report starting with "kernel"
Select the report and it will show in the pane on the right.
Select everything in the report except the Anonymous UUID.
Copy and paste it into a reply here.

For MacBookPro users - HELP!!! Suddenly the sound froze. The icon on the top right hand bar doesn't move and there is no sound in my computer. It happened after I shut down my computer (which I do rarely) rather than put it to sleep. If anyone has a solut

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