For several months my MacBook Pro screen randomly turns off, but keyboard is on. Today the computer just turned itself off. Why?
For several months my MacBook Pro screen randomly shuts off. The keyboard is on. To fix it I use the power button to shut the computer off. Today the entire computer turned off. It took several tries to turn it back on. What is causing this?
Are kernel panics occurring?
http://support.apple.com/kb/ts3742
If so, log it and post it for inspection:
http://support.apple.com/kb/ht2546
Ciao.
Similar Messages
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I have a MacBook Pro from 2009 and the screen randomly turns black on me for no reason while I'm using it? It takes anywhere from 5 seconds to 1 minute to turn back on and no matter what I do it just has to fix itself so idk if it is going in to sleep mode or what. Anyone know the issue? Thanks.
Run through them and stop after #16 or if the problem stops, or if something tells you something severe (like hardware test giving a error)
If you can backup your personal data off the machine, you should do that first.
Hardware issues we cant' fix, only a few things may fix it.
Software issues we can fix, but right now we don't know what is causing your issue as we can't see it obviously.
So your going through a process of elimination to try to give us a clue what's the problem and then we can advise a course of action.
If you feel this is way over your head, then just make a appointement with Apple and/or your local PC/Mac specialist.
We are only other uesrs here, helping other users. -
My 13 in MacBook Pro screen randomly goes black. It was purchased in 2010. It's a 10.6.8.
My 13 in MacBook Pro screen randomly goes black. It was purchased in 2010. It's a 10.6.8. It started just recently. The only thing I can think of is is that my 7 year old son played an online game with the computer. I did check the "hot corners" settings and that is not the issue. When the screen goes black, I generally end of foce shutting it down with the power button.
My 13 in MacBook Pro screen randomly goes black. It was purchased in 2010. It's a 10.6.8. It started just recently. The only thing I can think of is is that my 7 year old son played an online game with the computer. I did check the "hot corners" settings and that is not the issue. When the screen goes black, I generally end of foce shutting it down with the power button.
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I am trying to upgrade my macbook pro to os x mavericks， but it has been on the reboot process for more than 2 hours. There is only the apple logo with the spinning ball thing. What should I do?
Hi there Candyleehoiman,
I would recommend taking a look at the troubleshooting steps found in the article below.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
-Griff W. -
Is it possible for itunes on my MacBook Pro to play songs off my networked Western Drive external hard drive so I can sync to my Mac to my iPhone? I do not want to keep any music on my laptop and I don't want to pay $25 to itunes match a year to access my songs if I don't have to.
Hi turingtest2,
Thank you for replying. I've been looking at your posts about setting up iTunes using an external drive. A bit of background info. My old computer broke down, so I got a new one from work. I've always kept my music files on my external drive (I have around 170GB of music). I didn't follow the suggestions in the "migrate iTunes library" post because my old computer died on me. However, I've looked at your posts about lay out of the iTunes folders. Before connecting to iTunes on the new computer, I had reorganized my iTunes folder on my E: external drive, and created an iTunes folder which contains an iTunes Media subfolder. The music files are in a Music folder, which is in the iTunes Media folder. I've also put the following files in my iTunes folder: iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, iTunes Music Library.xml, as well as sentinel. I then followed the advice you gave bmw99 on 2 Nov 2013 at 9.58 (sorry, can't copy the exact answer).
Just to clarify: I'd like to keep all my music media on the E: external hard drive (the computer hard drive is too small), and I'm aware i might never have my playlists back, and that all the songs in my library might be ticked. However, I don't want my library to be duplicated.
I'm at work at the moment, but will be back home in about 10 hours, so I can be more specific about folders / files names.
I'm glad you picked up my message and greatly appreciate your help.
Patrice -
Hello, I am trying to reset my macbook pro to its factory settings but I can't type the name of the formatted disk nor can I click on erase, as this feature is disabled. The 'type name' space and the 'erase' button are in light grey - Could you please assist?
Hello!
Did you boot to the Internet Recovery Partition?
Here’s how:
1/ Make sure your computer is completely shut down.
2/ You’ll have to be quick next: Press the Mac’s power button. As soon as you either hear the loud chime, or see the display light up - usually after a second or 2 - on your keyboard press [alt] + [cmd] + [r] Keep these keys on your keyboard pressed until you see a spinning globe with the text “starting Internet Recovery” You might have to connect to your Wi-Fi network before you can continue here.
After a few minutes, you’ll be presented with a Utilities screen. This is the Internet Recovery partition. If this step is already giving you problems, try using a USB-keyboard. It doesn’t have to be an Apple-keyboard. If you have a Windows-tailored keyboard laying around, use the “Windows-flag” key in stead of the [cmd]-key and it should also work.
3/ Choose Disk Utility and click [continue] -
When I try to update my apps on my MacBook Pro, Ipad, and Ipod it wont allow me. On the computer it says theres and error. (11111) But on the Ipod and Ipad it starts to update and completely stops. What should I do?
Maybe this.
Fix iPhone Apps Stuck "Waiting" During Installation
Try update the apps one at a time -
Videos (eg, YouTube, New York Times) do not work on my Retina Display MacBook Pro. There is sound but only empty space where the video should be. Help?
Did you install Flash Player?
http://get.adobe.com/flashplayer/ -
I was listening to a YouTube video on the history of X15 rocket airplanes. All of sudden, out of the blue a translucent back message drops top down, stops the video, locks up my MacBook Pro screen and demands that I restart my lapTop by first holding down my power switch, then turn the lapTop back on. This has never happened to me before. The message was in black & white, and in about 6 languages: English, French, Spanish, Dutch, Japanese, Chinese. Does any one recognize what this might be?
The Computer turned back on just fine as if nothing had Now I am freeking out that they could be reading my key strokes or something. Could they have used this tactic to install malicious software on my computer by first taking away my ability to do anything about it being that I am not a software engineer? Can any one think of anything simillar? I reported this as a bug to APPLE the regular way, then cleared my Safari cookies, then run software update which returned nothing new as in " your software is up to date at this time."
Can any one please help?
A-NmN.Hi stedman1,
Thank you so much. This seems to make sense to me now. I was freaking out a bit that some hacker could be messing with my MacBook Pro. I will be monitoring this issue from now on as it has never happened before.
A-NmN. -
This has been happening for quite some time now, and it always happens at random times. I'll simply pick up the computer or tap on it and it'll go to sleep instantly.
I would try Linc's suggestion and in addition, try zapping your PRAM. I had all sorts of erratic power management issues with my MBP when I first got it, including the keyboard backlight and screen dimming in the middle of a session for no reason. The only thing that corrected it was resetting the PRAM. Details here
http://support.apple.com/kb/HT1379 -
I used two monitors, and several months ago the MacBook Pro started crashing frequently. It seems like it might be overheating. Sometimes the disks seems to race. I leave the computer on most of the time and it sleeps when I am away, but when I come back in the morning it will have colored striations across both screens, and soon the multilingual announcement comes up that I have to press and hold down the power key.
Also, when using a progam like Skype video, the video goes insane frequently, with Skype windows freezing, video freezing, Skype window cutting in half, and eventually the computer crashing.
It seems to be a video problem.
What do I do?I would take some screen shots of the anomalies and take the MBP to an Apple store genius bar. I you cannot reproduce the display problems, the screen shots will at least give them a start point for an analysis.
Ciao. -
When I press the Command + F2, the iMac screen becomes a secondary for the MacBook Pro, and the Thunderbolt Display becomes the primary screen for the iMac. I was hoping that both screens would become secondaries for the MacBook Pro. Does anyone know how I should proceed? I have tried to connect the Thunderbolt display directly to the MacBook Pro, and the iMac to the Thunderbolt Display via the separate Thunderbolt cable, but there was no difference. And since the MacBook Pro only has the one Thunderbolt port, I'm not sure how to proceed.
Yes, eww, the language definitely states two thunderbolt displays, but I can understand the confusion and was siding with how they could make the mistake to think it would work like they want it to. My appologies for not being clear on that point, but I think you make it clear that the language in the ad says nothing about an imac.
Having said that all the language about TB would suggest that this would be possible. http://www.apple.com/thunderbolt/
High performance on display.
Thunderbolt I/O technology provides native support for the Apple Thunderbolt Display and Mini DisplayPort displays. It also supports DisplayPort, DVI, HDMI, and VGA displays through the use of existing adapters. So you can connect your Apple LED Cinema Display or other display, along with multiple high-speed devices, all from a single port. -
MacBook Pro Screen suddenly turns blue
I have a MacBook Pro that I've had for about two years now. Lately, I will be surfing the net (generally use Firefox), and my screen suddenly turns blue. If I close the lid, reopen, and push the power button, it fires back up. Anyone have any ideas what might be causing this problem?
I have exactly the same problem 3 month ago and until now it still happen. I took my macbook pro into apple store two time. first time, they check that diagnosis of the hardward generated and it turn out clear. nothing happen to it. then they check my software and find that there is something wrong with safari. so they decided to reinstall everything.
And they told me to not install everything back from your time machine just install the folder that I want. And try that for 2 weeks. Since that it been working fine until last week, macbook suddenly turn blue again but this time it shown random colour with line and shape before it turn to blue screen.
Now i dont know what to do as mine warranty just expired 3 days before it happen. I think it gonna cost a lot without warranty. -
MacBook pro screen blury with a splash of colors starting in the middle
Hi, I am a new Mac user, and I've had my macbook pro for 6 months now. Yesterday, when I started the computer, the graphics were blurry and then there was a splash of colors (rainbow of colors) covering the middle to upper part of the screen. The rest of the screen was blurry and a bit blinking.
I had been moving around with the laptop the whole but I cannot figure out what happened or what I can do to fix this.
Please help. Thanks.Welcome to Apple Discussions!
Go to System Preferences>Universal Access and be sure the Zoom is turned off and the Enhance Contrast slider is all the way to the left. Sometimes UA features get turned on accidentally with disconcerting results.
Also, if you can, run the extended version of the Apple Hardware test. You may get a clue in the form of an error code, which could indicate a hardware problem. You should still be under the one year warranty, which should cover whatever is wrong. If UA has not been turned on accidentally, you might have a graphics chip problem or possibly a display problem which Apple would need to fix.
Good luck! -
My macbook pro screen is totally messed up in different positions with the screen
My screen is totally messed up when I put my screen in different positions.
Does anyone know about this problem?
Picture on the screen is just below.
How am I suppose to fix this problem? I have never dropped or damaged my Macbook Pro, its in perfect conditions (besides this).
Its a Macbook Pro 13" Sent 2011
2,4 GHz Intel Core i5
16 gb 1333 mhz DDR3
Intel HD Graphics 3000 512 MB
Thanks for the help in advance.Parts fail - there's likely nothing that you did to make the machine fail. Good thing you've that homeowner's insurance - I have an accidental damage rider on my renter's insurance. Something like $6 a month for up to $10,000 in coverage.
Get the to an Apple Store or AASP... they'll be able to fix it.
Good luck,
Clinton
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