For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?
For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?
iTunes Support -
http://www.apple.com/support/itunes/
Similar Messages
-
It took my card when I first got the phone so I'm confused why it's not now
The security code is the three digit number on the back of your card.
If this doesnt work you will not be able to use that card.
Set your payment method to none and then you will be able to use your account again.
Regarding itunes gift cards, if your CC details are missing, incorrect or you can no longer use that card, this will block you from using the account for anything until you clear the credit card issue.
Set your payment method to none and then you will be able to use your account again. -
Every time i try to buy something from the AppStore on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia
If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
-
hope yu can help!! when i try to download an app from the store, on my iphone 4s..the app goes to waiting, or paused(if i tap on it)
and i get a message that says one of two things; cannot download app at the time, or could not download (ex.) Facebook.app at this time.
any answers??. i really am used to having apps!!
extra info; yes my phone is uptodate with its software- im connected to wifi- and my mac somehow crashed or id just be plugging it into itunes:[Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next. -
When I try and sign in to the App Store, I get an error message that says "An unknown error has occurred". The Apple Store told me to contact Apple Care which I did. They determined it was not an issue with my computer and thought it was an issue with the App Store.
They had me contact the iTunes Store instead of the App Store because they said that was the technician I needed. The iTunes Store rep told me there was no issue with my iTunes account and told me "The issue could have been temporary, related to your internet connection, your local network, or your computer itself."
This issue has been happening for a few months and as I said above, Apple Care said it was not my computer.
Any suggestions?
ThanksRestart your Mac then try again.
-
My mom dad and brother are on the same iTunes why isn't this happening to them?
Is this the first thing to pop up when you try to download something, or does the message come up because you cant get the password.
If you dont remember the password and security question try this article for help:
http://support.apple.com/kb/HT5312
If thats not the case, Theres not much I can do. Hope it works out. -
For some reason every time I try to open iPhoto, it opens it but immediately it frozen. I can no do anything or see any of my pictures. How can I fix it? without erasing any of my pictures.
What version of iPhoto?
A. iPhoto '11. Version 9.4.2 (710.42)
What version of the Operating System?
A.Mac OS X Version 10.7.5
What was I doing when the problem arose?
A. I was uploading some pictures from my camera to my Mac then I closed it. next time tried to open it and it went right to the way that the pictire before shows.
Did it ever work properly?
A. It had some details; like taking a lot of time to send a picture from iPhoto to an e-mail or not send it at all.
What steps have I tried already to solve the issue?
A. None, I havent wanted to do anything to fix it because I'm afraid I could somehow delete my pictures. I know the pictures still there; because, they are on my screen saver changing and changing.
I also want to know if there is any other way for me to see my pictures other than trought iPhoto? -
When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?
Check that the apps are still available in the store
-
I have changed my apple I'd primary email account and saved the changes yet when I try to buy from the App Store it still lists the old email address- can anyone advise how to fix this?
What id shows at the bottom of the Featured tab in the App Store app ? If it's the old email address that you had on your account then try tapping on it and log out of your account and then log back in and see if that 'refreshes' the account on the iPad.
-
So I dont know what to do. can you please suggest something?
thank youAre you sure your AppleID is NOT tied to the US store? If you are trying to buy an app from the Swedish store you will be unable to do that. Some apps are only available on certain stores. That is why you get the "Cannot connect to the iTunes store" message when trying to buy that app. Your updates are being done from the US store ; thats why you can update sometimes and sometimes not.
If you keep encountering problems contact iTunes support. They will help you sort it out. -
I recently changed my email address for the Apple Id and it was accepted but now when the App store comes up it still shows my old email address and no password will work. iCloud and Facetime are fine. Don't know why it stays there or how to alter it.
1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID -
When i try to install something from the apps store it trys and says waiting,then nothing
just got a new iphone 4,and trying to install facebook etc and when i try it comes up waiting and then it vanishers.
now its telling me to enable cookies but they are already on.
please help im going to throw this phone at the wall.Cookies? You need to go thru the app store not safari.
-
For some reason every time I try to drag a file to desktop it opens the folder
I have a folder that's used to just keep things for me to sort later as well. Any time I try to drag an image from chrome it's opening the folder now instead of just dropping it in. It's been doing this for the couple days, and I don't know why.
May be a Chome issues. Tried it in Safari and had no issues. May just be time for a fresh Chrome install?
-
Itunes is telling me its not available for purchases at this time. Try again later. Its been this way all day.
Where in the world are you?
-
My app store does not let me download things , when I sghn in a black box appers , also does a iPad 1 3G need a sim card to download apps ?
You posted in the iPod Shuffle forum; it might be best to post in the iPad forum, as I was a bit confused at first. Anyway,
It doesn't need a SIM to download apps if you have Wi-Fi. Can you describe this box a little more, or better yet, screenshot it?
Taking a Screenshot:
Quickly press then release the home and power buttons at the same time.
Get the photo on your computer and upload it here.
If you don't want to do this, can you describe it a little more? When you say "black box," I'm guessing it's an outlined box that appears around any item that you tap on. Is this correct? If so, it sounds like VoiceOver was enabled. See:
Turning VoiceOver On or Off
(Note that I am a representative of the organization for the above link, which is not endorsed by Apple)
Maybe you are looking for
-
Not able to pass multi values from prompts to Bi Publisher 11g
I am using a choice list in dashboard prompt with default value:"All Column values" and set to a presentation variable:"presvar In BIP 11G data model,in where clause i am writing it as: where tablename.colname in (:presvar) This is working only when
-
Can anyone please help i'm pulling my hair out I just cannot get a hdmi output to my Samsung smart tv ..Ive tried all the setting in NVidia screen ive tried windows +p and selecting duplicate but my tv Is saying no device connected yet the computer i
-
I want to restore my i phone 5s , please help in here
i want to restore my i phone 5s , please help in here
-
Do you know what is wrong at this?
import java.awt.*; import java.awt.event.*; import java.applet.Applet; * beschrijving * @version 1.0 van 21-11-2007 * @author public class LeeftijdcategorieApplet extends Applet { // Begin variabelen private TextField leeftijdVeld = new TextField();
-
So I just weeded through 2 hours of video making detailed keyword notes on all the clips I planned on using. Then I manually rejected all the clips I didn't need and deleted all rejected. Then I closed Imovie and came back to it later. Much to my dis