For the last year, I have to refresh my browser to load certain normal pages...IE opens them, but not Firefox. I also have extreme difficulties loading video from sites including YouTube, Yahoo, etc. I open them in IE just fine. I update all the time.

For the last year, I have to refresh my browser to load certain normal pages...IE opens them, but not Firefox. I also have extreme difficulties loading video from sites including YouTube, Yahoo, etc. I open them in IE just fine. I update all the time.

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"<br />
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"<br />
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
Your plugins list shows outdated plugin(s) with known security and stability risks.
*Java Plug-in 1.6.0_07 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)

Similar Messages

  • My iPhone 5s stopped playing videos from web, Facebook, youtube, instagram etc. What should i do?????

    My iPhone 5s stopped playing videos from web, Facebook, youtube, instagram etc. What should i do?????

    Hi 361,
    If you are having issues with your iPhone not playing video from any source, you may want to try some things to troubleshoot.
    First, quit all running applications and test again -
    iOS: Force an app to close
    Next, I would try restarting the iPhone -
    Turn your iOS device off and on (restart) and reset
    If the issue is still present, you may want to restore the iPhone as a new device -
    How to erase your iOS device and then set it up as a new device or restore it from backups
    Thanks for using Apple Support Communities.
    Best,
    Brett L  

  • I can not access the net w/ Internet Explorer but not firefox. I have Mozilla set as default browser.

    I have had a problem previously accessing the net w/ firefox. After checking firefox info site, I set Firefox as the default browser and that corrected the problem. It has now happened again w/ the settings as described. No problems (other than normal) w/ Internet Esplorer and no problems w/ Thunderbird. Suggestions?

    You may also need to reset some prefs. You have a lot of prefs in your More system details list that were changed from the default.<br />
    One of them being the pref to override the user agent to Firefox 3.6.3
    general.useragent.override Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
    If you haven't set network.http prefs yourself to those values for specific reasons then you should reset them (not all servers support pipelining). dom.max_chrome_script_run_time 0 and dom.storage.enabled false should also only be done in case of problems. dom.storage is a replacement for cookies and dom.max_chrome_script_run_time set to 0 may cause the browser to hang in case of script errors.

  • Why will my I phone 5 connect to bt open zone but not bt home hub?

    Why will my I phone 5 connect to bt open zone but not bt home hub?

    ConnorATY wrote:
    Why will my I phone 5 connect to bt open zone but not bt home hub?
    It means your iPhone Wi-Fi is working.
    You might need to download/update your router firmware and do a router reboot.

  • HT4972 Did I just lose everything on my IPAD for the last year because it said to update it, not giving an option to back it up first? Its updating with ITunes now but under the RESTORE option.  There was no way out of this.

    My IPAD2 had a pop up message that an update is available, to close or click on details, so I clicked on details. It took me to an upgrade box, no back up options. I clicked to upgrade it.  It downloaded for awhile, then turned off, and when it turned back on, it directed me to plug into my ITUNES with the USB adapter, which I did.  When ITunes came up, it said I had to restore it before I could use ITUnes.  Again, no other options.  I am worried that I just lost everything on my IPAD2 for the last year, apps, photos, documents, settings, email, etc.  It is still downloading after 30 minutes.  Is everything gone and truly back to factory settings?  If so there was no warning for this at all, I'll never get everything back.

    I'm not sure what happned either but If you are doing this via iTunes, iTunes should have backed up the iPad first. It can take a good bit of time when you update with iTunes on your computer because iTunes downloads and installs the entire iOS all over again. If you are running iOS 5 on the iPad, and you will be now, you can update OTA via WiFi in the future and the process takes far less time since you will only be downloading an incremental update.
    If you are syncing on a regular basis with iTunes, you should have a recent backup. In the worst case scenario, you should be able to restore from the backup. And as stated aboce, you can download all apps again and virtually all purchased content from iTunes (if you live in the U.S.) and you can always sync your iTunes library back to the iPad.
    Let the update finish and see where you are then. Come back if you need help.

  • I just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

    i just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

    I guess you could try but I don't believe Apple can help with activation lock issues.  They may, however, be able to determine if the Apple ID belongs to one of you and reset the password for you if you can prove your identity.
    You might want to try calling Apple by going to https://expresslane.apple.com; click 'More Products and Services, then 'Apple ID'.  In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.  Perhaps they can help determine if it's your ID and reset the password for you (and they probably have more expertise in doing this than the Apple store).

  • I had 41 tabs open in about six groups over the last year and a half and I just close them and exited Firefox. Is there any way to get them back?

    <blockquote>Locking duplicate thread.<br>
    Please continue here: [[/questions/856718]]</blockquote>
    I had 41 tabs open in about six groups over the last year and a half and I just close them and exited Firefox. Is there any way to get them back?
    Also, is there any way to save a group or an open session and then restore it later?

    History menu, if it was destroyed in the last session
    then use "Restore Previous session:" and then restore all windows also from the history menu.
    If done in this session try the restore all windows under the history menu.

  • I just upgraded my iPhone 3GS to 4.3.5 and my universal doc stopped working with it?  It has worked flawlessly for the last year and suddenly I get the message: "this iphone is not optimized for this device."  The music comes out too quiet to the speakers

    I just upgraded my iPhone 3GS to 4.3.5 and my universal doc stopped working with it?  It has worked flawlessly for the last year and suddenly I get the message: "this iphone is not optimized for this device."  I dismiss the message, but the remote no longer works with it and the music is too quite to the speakers.  The remote works fine with my Macbook Pro.  I tried a restore on the iPhone and started from scrach, but the same problem exists.
    Any help with this?
    Thanks,
    JT

    yep... my iphone 4 also having problem like astoker.. u see on dock pin using torch light.. i found 2 pin touch each other.. i solve my problem ready.. thanks wjosten.

  • I recently bought a new macbook and installed Acrobate Pro. My settings/preferences did not come over and I do not have the same style options for my signature.  It now only allows me three options and the style I have been using for the last year is not

    I recently bought a new macbook and installed Acrobate Pro. My settings/preferences did not come over and I do not have the same style options for my signature.  It now only allows me three options and the style I have been using for the last year is not there.  How do I add additional options and get my preferred signature style back?

    Hi Amanda ,
    Which version of Acrobat are you using?
    Which signature style are you talking about?
    You can go ahead and try uninstalling and reinstalling it and see if that works for you .
    Use the cleaner tool to uninstall it .Here is the link.
    Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
    You can refer to the following link to re install it .
    https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
    Regards
    Sukrit Dhingra

  • I have a wd my passport which for the last year i was using with my windows pc...but recently i bought a macbook and was trying too put files on it but it wouldnt work....please help!!!

    i have a wd my passport which for the last year i was using with my windows pc...but recently i bought a macbook and was trying too put files on it but it wouldnt work....please help!!!

    Hi
    You need to find the format of the drive by looking at its info, my guess would be you are currently in NTFS (windows only) mac can use any mac os journaled or non journaled, or you can use fat32 which is usable on both pc and mac but is unable to move files over 4GB so no good for large file transfers. You will need to re format at some point but this will delete everything currently on the drive.
    Hope this helps

  • I had original iPhoto app from 2007, but in the last year it stopped working seemingly out of nowhere.  Now I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater.  My pictures are lost in the abyss.

    I had original iPhoto app from 2007 or 2008, but in the last year it stopped working seemingly out of nowhere.  Now I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater.  My pictures are lost in the abyss.
    I'm using OS Extended 10.9.5.  I don't know what the original version of iPhoto was.

    I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater
    Have you run the iPhoto Library Upgrader? You need to direct it to the location of your old iPhoto Library by clicking the "Choose Library" button in the lower right corner of the panel you are seeing when the upgrade starts.

  • I have Adobe Acrobat installed as part of the CS6 suite.  It has stopped working (yet again -- it has done that three of four times over the last year).  I have spent days trying to repair it; etc. without any success.  The last time this happened, it was

    I have Adobe Acrobat installed as part of the CS6 suite.
    It has stopped working (yet again -- it has done that three of four times over the last year).
    I have spent days trying to repair it; etc. without any success.
    The last time this happened, it was necessary for someone from Adobe to reinstall it entirely, if I remember correctly.
    I give up. Can anyone tell me what I must do get the program to actually work?
    I spend more time trying to get Adobe Acrobat to work, than I do actually doing my work.
    My OS is Windows 8.1.  My system has 16 MB of RAM, and hard disks are not overfilled.
    I run update virus checker (Kaspersky) daily.
    Cheers,
    Hugh

    Hi Hugh ,
    Could you please tell what are the challenges you are facing while trying to access Acrobat ?
    Do you get any error message ?If yes ,please share the screen shot of the same.
    Please try the solution outlined here: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
    OR
    Try repairing it from Control panel, or try launching it with a different user account and check if it works or not.
    Install the latest updates for Acrobat X from the link : http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
    and check.
    Let us know how it goes,
    Regards
    Sukrit Dhingra

  • New Releases Section is the same for the last year

    As the title says the "New Releases Section" in the "Browse" all the platforms (desktop, android, web and iOS) is absolutely the same for the last year. It is never updated but why as I can clearly see my album notifications from artists I follow? Is this section a "sponsored" artists only secrion, whats the deal here? Here is a screenshot of how the section looks today 30.4.2015, notice that Rammstein which added their music almost and year ago is still occuping most of the space.

    You will not believe the response I got, I am waiting on an escalated response as what they told me is unacceptable at least for me. I will remove the Spotify support person's name as it is not his fault and I don't want to get anyone in trouble for a bug that he/she did not make: Hi ...,
    Thanks for your feedback. You mentioned that you're still seeing the same artists from last year in the New Releases section.
    Can you please try to login Spotify using these details and tell us if you're still seeing the same artists/albums?:
    Username: ...
    Password: ...
    Let us know right away if you are seeing new artists and albums. If you are, then creating a new account may be necessary.
    We'll wait for your response.
    Have a nice day, to that I responded: When I log-in with that test account the New Releases is different and is up to date. Are you serious that I need to create a new account to fix this, this is unacceptable. I WILL NOT leave my entire music library and my premium subscription history in order to fix a clear bug in your system, I am better of leaving Spotify all together. Please escalate this issue to your managers as it is again UNACEPTABLE to require me to create a new account to resolve a clear bug in your system, what is next if this gets stuck again down the road in 3 months will you ask me to create new account again, till what end. I am shocked at this. I have not idea what is happening at Spotify quarters but the last 5 months have been a pure pain, starting with the 10 000 limit of Your Music, than the 1.0 desktop version disaster and now this absurd "solution". I have been a loyal paying customer for over and year and now I feel like I wasted this time supporting a company that was not worth it. Edit: If such an issue cannot be resolve by Spotify and the only solution is to create a new account I can't even imagine what "spaghetti code" is the core implementation of their service.

  • I have an iPhone 4.  I unplugged my phone during an update and have lost all pictures and videos from the last year.  Is there any way to restore from a certain date to recover?

    I have an iPhone 4.  I unplugged my phone during an update and have lost all pictures, text messages and videos from the last year.  Is there any way to restore from a certain date to recover them?

    If you have a current backup you can restore your phone to that backup.   http://support.apple.com/kb/HT1766

  • I gave my grandson an iPod for Christmas last year.  He is unable to download the last iOS.  Could someone tell me what could be wrong?

    I gave my grandson an iPod for Christmas last year.  He is unable to download the last iOS.  Help us trouble shoot?

    If the iPod has cameras then it can be update to the current iOS 6.0.1
    To update see:
    iOS: How to update your iPhone, iPad, or iPod touch
    If the iPod only has iOS 4.x then yo have to update via iTunes. To go to iOS 6 yo need iTunes 10.7 or later on the computer. I would install the latest which is version 11

Maybe you are looking for