Force universal worklist refresh when iView is opened

Hi Experts,
users are complaining because when they open the universal worklist iview, it still shows old work items, and sometimes they click on them by mistake raising some error message.
Although I tried cleaning the cache, setting the cache validity to 1 minute we are not getting the expected results.
What I would like to achieve is that when a user opens the uwl iview it remains "blocked"(not allowing the user to click on any task) until it is completely refreshed and al the work items are valid.
any suggestions?
We are using EP7.0 SP17.
Best regards,
Marco Ustarroz.

Hi Rakesh.
Go to System Administration --> System Configuration --> Universal Worklist & Workflow --> Universal Worklist - Administration
1) Select you System Alias and click in Re-Register.
2) Click in link Cache Administration Page, Select your system and click in Clear Cache.
Good Luck
Eduardo

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