Ford Sync and playing music

I can get my iPhone to play music in my 2014 Ford Focus through the bluetooth audio feature. However, I would like for it to show the song and artist info on the screen like it does for the radio. I've tried using iTunes radio, spotify, pandora and the music on my phone and none of them will show the info. The screen just displays Bluetooth Audio. Does anyone know how to fix it or if you can fix it at all? Thanks!!

Thanks for the quick resonse Kilted Tim. Are you from Scotland? My wife is.
I decided to try to do two things this morning to resolve this privacy problem. The first is, I restored my wife;s phone from itunes--in spite of the fact that the Apple tech at the Genius Bar in Tampa said that reloading the firmware is not the problem and it must be Ford. This took about 15 minutes to download, restore and verify. One must resist the temptation to disconnect the phone because I had a popup by the system tray ( I'm using Win7) that said I can now use the phone but itunes was still doing stuff so I just let it do it's thing until it (itunes)  told me to use the phone.  Went down to the car and my privacy issue is resolved.
I also went to syncmyride to download the version checker. A word of advice this does not work well if at all on google Chrome. I went to Explorer and it worked fine. I was on a chat line about a week ago and was told that google Chrome will work with syncmyride.com. So much for their knowledge.

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