Forgot my answer in security question..how can i retrieve

forgot my answer in security question..how can i retrieve

The easiest way is to call Apple Technical Support.
http://support.apple.com/kb/HE57

Similar Messages

  • HT5699 I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

    Need help to get access to iTunes store. I bought an iTunes card bor buying on iTunes store.
    I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT201363 Good evening ...  I have an account in appel and I have purchased a card  But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions  How can I c

    Good evening ...
    I have an account in appel and I have purchased a card
    But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions
    How can I change my answers to security questions??

    Hello, yazanalmasri0.
    If you need to reset your security questions and have a rescue email attached to your Apple ID, this article will help you with this issue.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you are still unable to reset your security questions or do not have a rescue email associated with your account, you will need to reach out to our account security team. 
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • I forgot answer the security questions. how can i reset?

    i forgot answer the security questions. how can i reset?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT201363 forgot my answers to my security questions how can i retrieve them

    forgot my answers to my security questions how can i retrieve them

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106241)

  • I forgot to answer account security, so how can I find answers or change questions and new answers

    I forgot to answer account security, so how can I find answers or change questions and new answers
    Can you help me ,please???

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot my answers to securty questions how can i change them?

    i forgot my answers to securty questions how can i change them?

    Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
    You need to know the answers to your existing questions to reset them. If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This will not appear if you have not provided a Rescue email address, and may not appear even if you did.
    If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/ They will respond within a business day. Be sure to check your spam or junk mail folders for their response.

  • HT5624 i'm forgotten my answers for security questions how can i recover them?

    i'm forgotten my answers for security questions how can i recover them?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103206)

  • I forgot the answers to my security questions. how can i retrieve them using others ways aside from my e-mail options because the mails is not coming through? thank you!

    bought my iphone on a second hand shop here in the philippines.i've been using it sice july 2013, but i updated it to the latest version 7.0.4. now, i cant use my iphone because it keeps on saying that im typing the wrong password for my apple ID which is impossible. now, it has been disabbled, requiring not my apple ID but the apple ID of the previous owner. i have no clue or even the shop who sold me the unit who is the first owner who set up the device. it is legaly bought from the store as i previously mentioned and i even have the receit and when i bought it. some suggested to buy a new one. money isnt easy and i just cant throw my phone if the problem is just a software that i think apple must provide the solution. can somebody help me what to do to be abble for me to use my phone again. thank you very much!

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Im trying to purchase music on my ipod but it keeps telling me that i need to answer my security questions. how can i reset them? i forgot the answers

    how can i reset my security questions? ive been trying to purchase music and it keeps sending me to answer the secutiy questions

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I've forgot my answers for security questions. Can't you reset them or do something like this?

    I have bought a new iphone 5s a week ago. Today I wanted to purchase an app. And the security system asked me for an answer for my security questions.  But I don't remember them. What should I do?

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions - http://support.apple.com/kb/ht5312 - "If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them. Additionally, all future security-related emails for your Apple ID will be sent to the rescue email address."
    Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/message/24543247 and https://discussions.apple.com/message/24671039
    If you can't remember them over the space of a week you had better write them down.

  • HT1918 i have forgotten answers to security questions how can i sort this

    I have forgotten my security question answers how can i sort this

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I forgot all of my security questions how can I fix this?

    I got an Apple iTunes gift card and put it in when I went to download an app it asked for the security question all of with I have forgot

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
    (93234)

  • I forgot my Apple ID security questions, how can I login to iTunes?

    I forgot my ITunes question security?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (88289)

  • TS1702 i forgot to answer the security question

    good day.
    by changing my phone from 4 to 4S, forgot to answer the security question
    where can I change them or recover.

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • I forgot my security answer to the question How can I change my security question

    I forgot my security answer to the question How can I change my security question

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

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