Forgot recovery key and lost device

I no longer use any Apple products but still want to go on my Apple ID account to change some settings.
Unfortunately for me I have lost the SIM card that had the number linked to my account and I have also misplaced my recovery keys so I literally cannot access my account.
Can anybody please help me?!

You need your Apple ID and password to login to make changes. if you forgot those go here: https://iforgot.apple.com/appleid

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HT5577 I lost recovery key and trusted device, how do I rescue my funds on account?

Lost recovery key and trusted dev, and need to transfer balance on account how do I do this?

You will need one of your trusted devices to be able to change your password : Apple ID: Can't sign in with two-step verification - Apple Support
Nobody else should be able to download from a new device or computer unless they have access to two of your password, a trusted device, and your recovery key. You are sure that they are using it e.g. there are a number of phishing emails doing the rounds saying that something has been downloaded on an account and to click on a link in the email if it wasn't you that made it so as to request a refund (i.e. so that they can capture your password and payment details).
If they are 'proper' purchases then you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Lost recovery key and no acces to trusted devices

i lost my recovery key and I can't get acces to my trusted devices, there's much money on the account but some else is using the account wich I don't know, an I want to change the pw but I cant

You will need one of your trusted devices to be able to change your password : Apple ID: Can't sign in with two-step verification - Apple Support
Nobody else should be able to download from a new device or computer unless they have access to two of your password, a trusted device, and your recovery key. You are sure that they are using it e.g. there are a number of phishing emails doing the rounds saying that something has been downloaded on an account and to click on a link in the email if it wasn't you that made it so as to request a refund (i.e. so that they can capture your password and payment details).
If they are 'proper' purchases then you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?

I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?

Hello aweirandyski.1975,
Thanks for using Apple Support Communities.
From what you're describing appears to be Activation Lock, a security measure provided by Apple that makes it harder for people to use a lost or stolen device. You will need to enter the password for the Apple ID the device is prompting you for.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Take care,
Alex H.

Did 8.1 upgrade on iphone 4S, phone went to recovery mode and lost all data

Today October 26th I was prompted for 8.1 upgrade to fix minor bugs. Did 8.1 upgrade on my iphone 4S, phone went to recovery mode and lost all data. I see an itunes icon with a charger pointing to it on the screen. I plugged the pphone to the laptop and get is itunes detected iPhone in recovery mode, you must restart the phone before you update ...and the download is taking 5 hours and i have 320 mbps download speed
Apple thinks i have an older phone and need to throw it and buy their new iphone 6. if thats the case, here is my middle finger... am going with some other OS

Apple doesn't care if you buy a newer phone or not. Apple doesn't need your new iPhone purchase. There are millions of people that have properly working older iPhones that voluntarily upgrade.
Your device crashed, and it could have been caused by any number of root causes, many of them not controlled by Apple. Third party app, interruption of internet connection, interruption of power, etc.
If you came here to give the middle finger to Apple (childish behavior by the way), you're in the wrong place. Go to www.apple.com/feedback.

Lost recovery key and need to retrieve current data

Yeah.
It's a really nasty situation.
In order to get back into Sync i have to generate a new recovery key
But the recovery key generator will mangle the synced data.
Is there any way to retrieve the data?.
I haven't been able to sync with Firefox on Android and few days ago my harddrive gave up so I had to reinstall windows.

If you don't have a 2nd device connected to that Sync account so you can "pair" them, AND you don't have the Sync Key that was used to encrypt your data as it was being uploaded to the Sync servers, you data can't be recovered.
Did the reinstallation of Windows save any of your old data files? <br />
Like maybe the \roaming\''user''\app data\Mozilla\Profiles folderset?

Cannot set up Firefox sync on desktop - no recovery key and will not let me login to get it

I downloaded Firefox for my new android phone and wanted to sync my desktop with the mobile app. When I first went in it said I had an account already set up, but since I didn't remember any of the information about it I just ended up changing the password so I could login, and then deleted the whole account.
I went ahead and set up a new sync account, but it never gave me a recovery key. I didn't think anything of it, but then the initial sync failed and I got an error message saying the username or password was incorrect.
This happened twice and each time I went back and either ended up resetting the password or deleting the whole account. But whenever I did go through the steps of creating another account it still never gave me a recovery key.
I looked around and tried following the steps to get a recovery key, but I don't have the option to manage my account (maybe because one was never fully created and never went through an initial sync?), and I keep getting an error message saying the username and password is incorrect whenever I try to go through the steps to reset the recovery key. This is despite the fact that I can login with those same credentials on the Firefox sync webpage - for whatever reason it just doesn't accept them in the normal browser sync tab.
I'm running Windows 7 Home Premium, and version 13.0.1 of Firefox. Any help you can give me would be most appreciated as this has been driving me nuts for the last several hours as I try to work through this.

See also:
*https://support.mozilla.org/kb/ive-lost-my-firefox-sync-account-information

Firefox Sync recovery key is lost. No solution on the net works. Help

I have a FF sync account. I purchased a tablet. I want to sync the tablet. During the process I am asked to provide a recovery key which I do not have.
Every solution I find on the Internet is either two years old or the steps (Tools/Options/Synch/Manage Account) are no longer valid as Manage Account is not under Sync any longer.
I either need to find my recovery key, delete the account so I can get a new key, or stop wasting my time and take this process to a different browser.
Can anyone help without pointing to the same web pages I've been to countless times?

Forget it. I created a new account. Let my old junk clog up the system.

B570 wont boot recovery key and f11 wont work.

Hello everyone I'm new here, I've had my B570 for over a year now with no problems what so ever, until last night my computer completely froze and I was forced to power it down using the power button. I powered it back up and an error came on. It' said it was an unexpected error I/O error and it said something about a usb not being unplugged right, but a usb was never plugged into my laptop. So I was trying different boot options but none were working , I tried pressing f8 to do a safe reboot but f8 was not working. So I tried doing a factory reset by pressing f11 and nothing happened, I even tried plugging in a usb keyboard and once again nothing happened. Than I tried using the recovery key when the computer was turned off and it started up but it just would go straight to the error message. Anyone have any advice?

Hi mrhoppp,
Thank you for posting and Welcome to Lenovo Community,
I’d like to ask you to turn off the machine and then turn on and during the boot please keep pressing on F2 to enter BIOS (setup utility) and then please make sure that the Hard Disk Drive is detected and then press on F9 to get the BIOS to default settings and then press on F10 to save and Exit,
After that please try the recovery one more time by connecting the charger and the battery and then press on the OKR recovery button and then select one key recovery if the error didn’t come up again with you and then restore from initial backup.
Hope the information helps. Let us know.
Regards
Soha
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Recovery partition and lost files g7-2254er Win 8

Hello! (sorry for my english)
My friend have HP g7-2254er COW24EA#ACB. Hi is loses laptop and after that Windows don't loaded corectly.
I'm try make recovery but not success.
After that I make factory recovey from boot time and Windows start again but I lost recovery with all fotos.
In Computer Managment - Disk Managment I see paritition 30Gb (Primary Partition) with 14Gb used spase but without any files inside.
How I can recovery user files?

Hi Dragon76ua,
Welcome to the HP Community, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you had some issues doing a recovery. The missing 16GB from the primary partition is for the Windows operating system and those files are typically hidden you that a user can't accident deleted something. I have included a link here on how to see a hidden drive in Disk Management.
If you don't see a hidden drive then you have lost your other partition and unfortunately your photos are gone. A computer expert MIGHT be able to find some but it would cost quite a bit.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

HT204152 Forgot security question and lost recue email

Dear all!
I creat Apple ID as long time ago, and use my email company.
Now, i forgot security question, my email company was deleted.
How can i change security question and rescue email?
Thanks

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

HT6170 lost password id apple and lost recovery key

I lost password id apple and lost recovery key,how to reset my password

Do you have another trusted device for two-step verification?
See: Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/HT5570
What if I lose my Recovery Key?
If you lose your Recovery Key, you can replace it any time:
Go to My Apple ID.
Select Manage your Apple ID and sign in with your password and trusted device.
Select Password and Security.
Under Recovery Key, select Replace Lost Key.
When you create a new key, your old Recovery Key is no longer usable.
and
What if I forget my Apple ID password?
You can reset it at My Apple ID using your Recovery Key and one of your trusted devices.
Apple Support can't reset your password for you. To reset your password, you must have your Recovery Key and access to at least one of your trusted devices.
if you have neither your AppleID password, nor your Recovery Key, nor a trusted device, not even Apple can help you to get access to your account.

My computer crashed and I lost everything. It was the only computer with Sync on it and I cannot get my recovery key: how can I get all my bookmarks from that Sync account?

My computer crashed and I lost everything. It was the only computer with Sync on it and I cannot get my recovery key: how can I get all my bookmarks from that Sync account? I have a ton of bookmarks/saved password and the only way to get on sync is create a new recovery key and lose all of my information.
Is there any way to get my stuff back without creating a new recovery key and losing all my old stuff?

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.

HT204152 Apple ID Disabled & Lost Recovery Key (Two-Step Verification)

If you use Two-Step Verification:
If your Apple ID is disabled "for security reasons" AND you lost your Recovery Key ALL HOPE IS NOT LOST! Speaking from a recent, nearly devastating experience, I hopefully will provide some relief to others in the same boat...
After speaking to several customer service representatives who basically told me that without the recovery key, there was no way to access my account and everything would be lost forever, I finally spoke with a senior customer service representative that actually understood my issue (most thought I just forgot my password).
As it turns out, my account was locked due to too many incorrect PW attempts (not exactly sure how that happened). I was prompted to go to appleid.apple.com and when trying to log in, prompted to enter my Recovery Key. I couldn't get further than that. What I didn't realize and the other reps didn't tell me was after 8 hours, the account is unlocked. I was then able to log in at applied.apple.com and verify my account using a trusted device. I was then able to create a new recovery key (and print it out and put copies everywhere so this wouldn't happen again!).
Lessons Learned: 1. Don't lose the Recovery Key again! 2. When talking to Apple Customer Service, ask to speak with a senior customer service representative. 3. Wait 8 hours without trying to log in and your Apple ID is unlocked again.

we all have had unsatisfactory results with entry level CS techs. Your advice to be assertive about speaking with a Senior Tech is sound and where I have ALWAYS found satsifaction. Methinks the proprietary Customer Service Knowledge Base may be running the same software as our forums - Terrible searching is a rule here. - the other two suggestions are very good as well - ÇÇÇ

HT5577 how do you sign in to apple id to make changes if you lost recovery key..

how do you sign in to apple id to make changes if you lost recovery key and removed one of my trusted devices they are both still associated but only one is trusted my macbook pro is still trusted but neither it or the 5c can get pass the log in section where it asks for the recovery key!!!!!!!!
<Edited By Host>

Going to need a lot more info on what your are trying to do and why you are doing it.
Signing into an Apple ID is easy. Open whatever needs and Apple ID and sign in using the ID name, usually a email address, and the password associated with that name. you will then be signed in.
And please refrain from the profanity.

Forgot recovery key and lost device

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