Formatted search in Citrix

Hi All,
We have configured a formatted search with warehouse in a field of Inventory Transfor form.  If we run the form thru' Citrix,  When we press Shift+F2, the formatted search is not working and the list of warehouses is not displaying.  Instead of formatted search, some other functionality is working in citrix. 
Please give a solution to overcome this situation.
Regards,
Venkatesan G.
Reply

Hi Venkatesan,
Shift-F2 in Citrix will hide the Windows title bar of the ICA client. As you have found, the ICA client will have priority over SBO when the keys are pressed.
Possible solutions are:
1) You can still trigger the formatted search by choosing the option from the main menu. This is not ideal but requires no configuration changes.
2) You should be able to disable the ICA client's keyboard shortcuts (depending on the version of Citrix you are using). Please have a look at the following article:
http://support.citrix.com/article/CTX140219
Kind Regards,
Owen

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