Former pc user converted to mac..ipod not recognised? help please

I have just changed my operating system from windows to mac osx. I plugged in my ipod and it only recharges,it doesn't recognise ipod. I assume this is becauseI need to reformat the ipod.Can anyone inform the the process involved,I have looked through endless pages of mac support and can not find a definitive answer. I have downloaded the latest ipod updater and still nothing. Help please.

Adrian
Here's a few suggestions to try.
1. Restart your Mac then plug in the iPod. Open "Disk utility" and see if your iPod shows up. Sometimes the "spinning beachball" icon may show up, give at least 15 mins before you conclude that the Mac is locked up. You can also try hitting the Mount button. This may cause the iPod to show up.
2. If that does not work, go to the Apple menu and select "About this Mac", click "more info" and go to FireWire. See if the iPod shows up there.
3. If #1 and # 2 does not work then download the latest PC version of the iPod updater. Instal on your PC, restore using this which would wipe the iPod. When this is done, connect to your Mac. If it shows up in Disk Utility then your can Erase and format "Mac OS extended". If this step is not successful, hit the "security options" button and select "zero all data" and try again. You may then need the Mac version of the latest iPod updater to update firmware.
Hope one of this works for you.
iBook   Mac OS X (10.4.3)   2G scroll wheel iPod, 4G click wheel iPod, iPod video

Similar Messages

  • NEW LAPTOP+IPOD= IPOD NOT RESPONDING HELP PLEASE!!!!!!!!!!!!!

    OK SO I GOT MY NEW LAPTOP,KOOL SO NOW I HAVE TO TRANSFER EVERYTHING FROM MY IPOD VIDEO TO MY NEW LAPTOP. SO I FOLLOW THE INSTRUCTIONS ON ITUNES.COM EXACTLY AND WHEN I PLUG MY IPOD INTO MY NEW LAPTOP, MY LAPTOP SAYS IT DOESN'T RECOGNIZE IT AND NOW MY IPOD IT TOTALLY FROZEN AND I'VE TRIED THE 5R'S AND RESTARTED, REINSTALLED AND I'VE BEEN AT IT FOR HOURS AND I'M TIRED AND SLEEPY AND I'M STARTING TO HATE APPLE....CAN SOMEONE HELP ME PLEASE!!!! EVEN KNOWING MY IPOD IS DONE FOR AND I NEED A NEW ONE IS REASSURING AT THIS POINT....
    IPOD VIDEO   Windows XP  

    Ok. First of all, you really gotta be more patient. We don't get paid to do this, and a lot of people look around here for answers or try to help and don't know the answer, so that is where all of those views came from.
    See if any of these links help:
    iPod Doesn’t Appear in iTunes/iPod Sad Icon
    iPod Folder with Exclamation Point After Disconnected From Computer
    iPod Folder with Exclamation Point After Turned On
    iPod Does Not Appear in My Computer
    iPod Appears in Windows but not in iTunes

  • HT2602 I am stuck. I can not figure out how to get the microsoft office that is on my (admin) profile dock onto the dock for the other users on my mac. Can anyone help me out?

    I am stuck. I can not figure out how to get the microsoft office that is on my (admin) profile dock onto the dock for the other users on my mac. Can anyone help me out?

    ebony --
    So, when you open your main Applications folder, there is no Office app there?
    It's in your Users>Applications folder?

  • Mail on my Mac Does Not Recognise my iCloud Password

    I have transferred to iCloud from MobileMe today.The first problem I have found is that mail is not getting through to my Mac because Mail is not accepting my iCloud ID, I get a message as follows:"The iCloud IMAP server “p99-imap.mail.me.com” rejected the password for user “mathewson”" I know I have the right password - I have to use it to get onto this site.What can I do?

    Although it has worked well so far today i-photo on my Mac does not recognise when I plug in my Sony camera so I can't download the video I just made.
    Sometimes this happens, because the camera is not properly charged. In that case connect the camera to a charger or use a card reader.

  • IPod not recognised by windows iTunes

    iPod not recognised by windows 8 computer.
    After I recently updated iTunes I plugged my iPod Touch 4th Gen into my windows 8 desktop.
    It was not recognised as an iPod by iTunes, only as a storage device in MS Windows.
    After much searching I identified the problem was there was no apple mobile device USB driver installed.
    I searched for … devmgmt.msc
    Which opened the Device Manager
    In Device Manager, under Portable devices, the Apple iPod should have been listed. It wasn’t.
    So I Right Clicked on ‘Apple iPod’ and left clicked on ‘Update Driver Software’.
    Then ‘Browse my computer for driver software’.
    Browsed to this location … Windows (C) / Program files / Common Files / Apple / Mobile Device Support / Drivers /
    And then clicked on ‘usbaapl64’
    It installed the Apple mobile device USB Driver, as it should have done already, when I recently updated iTunes.
    Could someone check the above to see if I have described the problem and the solution correctly.
    Thanks. Chris KV

    OK, update to try to provide a clearer description of the problem and solution that worked for me.
    Problem.
    After I recently updated iTunes I plugged my iPod Touch 4th Gen into my windows 8 desktop. It was not recognised as an iPod by iTunes, only as a storage device in MS Windows. After much searching I identified that there was no Apple Mobile Device USB driver installed. Without the driver Windows did not recognise the Apple iPod when connected via USB.
    Solution.
    I needed to use the Windows Device Manager, so I searched for … devmgmt.msc (You need to include the .msc) and clicked on it, which opened the Device Manager in a new window.
    In Device Manager, under Portable devices, the Apple iPod should have been listed. It wasn’t.
    So I Right Clicked on: ‘Apple iPod’ and left clicked on: ‘Update Driver Software’.
    Then clicked on: ‘Browse my computer for driver software’.
    Then clicked on browse and drilled down to the following location on my hard drive:
    C:\Program files\Common Files\Apple\Mobile Device Support\Drivers /
    And then clicked on ‘usbaapl64’
    This installed the Apple Mobile Device USB Driver.
    Now Windows recognises my iPod again.
    PS. I can’t remember if I had to restart the computer once the device driver was installed. But if the above doesn’t work for you, then at the end, try restarting to see if that finishes the installation of the device driver. Good luck
    ChrisKV

  • Ipod shuffle 2 nd gen itunes 9 ipod not recognised (windows 7 64 bit OS)

    Hi
    I see that others are having issue. My problem is that I have windows 7 ultimate installed (64 bit) along with itunes 9 (64 version) . When i plug in my ipod shuffle 2nd gen 1gb I get the following message " the software required for communicating with ipod and mobile phones is not installed properly. Do you want Itunes to repair this for you?'
    Say yes reboot - same error message .Connect ipod not recognised.
    Have reinstalled itunes 9
    Have also uninstalled itunes and reinstalled
    gone to portable devices under device manager to update drivers still issues
    Is anyone getting the same error message and is there a solution
    really frustrating !!!

    I'm having the same kind of problem and haved tried pretty much everything my self. We have two computers. One with Vista and the other with XP pro. We have three iPods.
    80g video, Touch first generation and touch second generation. Everything works fine with the first two, but windows cannot find the driver for the 2nd generation touch. Altough all drivers seem to be installed. The problem started with the Vista computer. I've uninstalled and re-installed everything and nothing works. Took everything on the XP computer, and the 2nd generation touch is still not recognized.
    Of course I-tunes is up to date and all drivers as well.

  • Although it has worked well so far today i-photo on my Mac does not recognise when I plug in my Sony camera so I can't download the video I just made.

    Although it has worked well so far today i-photo on my Mac does not recognise when I plug in my Sony camera so I can't download the video I just made.

    Although it has worked well so far today i-photo on my Mac does not recognise when I plug in my Sony camera so I can't download the video I just made.
    Sometimes this happens, because the camera is not properly charged. In that case connect the camera to a charger or use a card reader.

  • IPOD NOT SYNCING HELP

    After I updated my itunes I am unable to sync my ipod to it. When i plug my ipod into my computer I receive a message from itunes saying there is a problem and i need to uninstall and re-install itunes and i've done that several times and i've tired using different ipods and i get the same message someone please help

    see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates

  • My mac is not recognising my iphone in itunes although it does appear in iphoto under devices.  I ant to sync music - help!!, my mac is not recognising my iphone in itunes although it does appear in iphoto under devices.  I ant to sync music - help!!

    my mac is not recognising my iphone in itunes although it does appear in iphoto under devices.  I ant to sync music - help!!, my mac is not recognising my iphone in itunes although it does appear in iphoto under devices.  I ant to sync music - help!!

    What version of iTunes are you running?

  • HT204053 I have an Apple ID and use I Cloud with my Ipad and Iphone. I am trying to publish a website from my macbook but my user name and password is not recognised when I try?

    I have an Apple ID and use I Cloud with my Ipad and Iphone. I am trying to publish a website from my macbook but my user name and password is not recognised when I try?

    Ken.Lloyd wrote:
    Sorry for the delay. System preferences icloud is not an option for me. Syst preferences mobileme is
    The minimum requirement for iCloud is Lion 10.7.2 - earlier systems don't show the iCloud preference pane. If you want to use iCloud you will have to upgrade to Lion or Mountain Lion (assuming your computer meets their requirements) but even so you won't be able to publish web pages to iCloud because it does not provide web hosting. This page examines that situation in more detail:
    http://rfwilmut.net/missing2

  • My mac will not recognise the camera on my iphone so i cannot move my photo's

    my mac will not recognise the camera on my iphone so i cannot move my photo's. it has worked fine in the past. i recently moved itunes to an external hard drive and that will still connect for music etc. but the phone does not show up in finder at all the mac just keeps beeping and saying no camera found any ideas please?

    Hi Sylvia's iMac,
    Welcome to the Apple Support Communities!
    It sounds like you need to reset the administrator password on your computer. Please follow the instructions in the attached article for information on how to complete this process. The article has instructions for Snow Leopard (10.6) and earlier, but there is also a link within the article for assistance in Lion (10.7) or later.
    OS X: Changing or resetting an account password (Snow Leopard and earlier) - Apple Support
    Cheers,
    Joe 

  • Every time I try to open Photoshop Elements 12, it opens the Adobe login, after I login the program does not open:( Help please?

    Every time I try to open Photoshop Elements 12, it opens the Adobe login, after I login the program does not open:( Help please?

    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

  • HT4623 I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

    I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

    I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

  • HT3576 how to download IOS 5.0 for the IPad1?  6.0 IPad1 is not supported. help please.

    I am wondering if anyone knows if and how I find how to download IOS 5.0 for the IPad1?  Many of the updates I need to do require it.  6.0 IPad1 is not supported. help please.
    thank You and HAPPY NEW YEARS!

    See below.
    http://support.apple.com/kb/HT4972

  • HP pavilion dv6 microphone not working . help please . . .

    HP pavilion dv6 microphone not working . help please . . .

    Hi,
    DV6 is a series of hundreads of models, what is yours ? To help us answer question quicker, please read this:
       http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to/Welcome-Get-started-here/td-p/699035
    You may wat to try this first:
    1. Right click speaker icon (right hand corner)
    2. Select Microphone devices
    3. Right click Microphone
    4. Enable it
    5. Click Apply/Ok
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Maybe you are looking for