Free Apps that came with Blackberry Torch 9810

I just bought the BB Torch 9810 recently and there were some apps already installed on it. Two of the already installed apps were Bejeweled and Telenav. Telenav had to be fully downlaoded, but was a free version. After I connected my phone to Blackberry Desktop Manager, both of these apps disappeared. I was unable to recover either. The Telenav icon was still on the homescreen, but when after downloading it like before, it asked my to buy the app in order to be able to use it. I tried uninstalling and reinstalling again to see if that was the problem, but it continued to ask me to buy it in order to use it. How do I recover apps that came already installed on the device when I purchased it?

Many apps that are "installed" on your phone when you first get it actually aren't installed apps at all, but rather they're shortcuts to the download site to get the app.  This is the case with facebook, to name one.  Many people don't understand why their facebook apps don't work at first; it's because there's no app there to work.  I believe Bejeweled could be pre-installed, sometimes games are.  However, Telenav (which is a paid app) would not have been fully installed on your phone and therefore you really haven't lost anything.
I hope I've been helpful to you. 
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