Frequent  crashes in Photoshop Elements 13 Editor on a Windows 8 PC

Photoshop Elements 13 Editor crashes often. Can someone help?

if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.
or this is the download site using the akamai download manager, www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements

Similar Messages

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    Every time I start the Elements 10 Editor, it gives a C++ library error message and quits. I'm getting the following entry in the Event log. Can anyone help me get it working. Thanks.
    Faulting application name: PhotoshopElementsEditor.exe, version: 10.0.0.0, time stamp: 0x4e5e8736
    Faulting module name: MSVCR90.dll, version: 9.0.30729.6871, time stamp: 0x4fee6073
    Exception code: 0x40000015
    Fault offset: 0x0005beae
    Faulting process id: 0x20a0
    Faulting application start time: 0x01cdb9d83071b847
    Faulting application path: C:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe
    Faulting module path: C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_50944e7cbcb 706e5\MSVCR90.dll
    Report Id: 77b4b28f-25cb-11e2-be69-30f9edfdfc2f
    Faulting package full name:
    Faulting package-relative application ID:

    I have a very similar problem. 
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    I tried reinstalling Elements (and Premier as I have the dual package programs), uninstalled by clicking on Install on the DVD (strange way to get the uninstall to work but thats how it is).  I understand this way is best so I don't lose the ability to reinstall the program due to limited number of installs.  I reinstalled.  Same error.  Repeated the uninstall and then this time also went to Control Panel and uninstalled everything with Adobe in the name.  Reboot, re-install retry, no effect same erro.  Repeat the above two uninstalling processes and then this time to into the Registry and remove all reference to Adobe Elements (and was surprised by how many references to Elements continued to exist even after the un-installing.  Thought this would work.  I was wrong.  After the reinstall I get exactly the same error. I tried to watch when Elements Editor tries to open to see if I could read what it is doing when it fails, it seems to fail just as the window opens after its run through all those things it loads in the blue window.  The blue window disappears, the gray window opens, and then crash. 
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  • Photoshop Elements 12 Editor crashing

    A number of people have posted about Elements Organiser crashing but I have a problem with Photoshop Elements 12 Editor and would be grateful for any suggestions on how to resolve them.  I have a 64bit Sony Vaio running Windows 7 OS.  I have been using the software for a few months with no prior problems.  Elements Organiser functions without any issues but when I try to launch Editor it crashes every time with the following error message.
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    Click to view full size
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    Click to view full size
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    Click to view full size
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    OT

  • Error "Method cache corrupted" when running Photoshop Elements 12 Editor on MAC

    Hello
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    rocess:               Adobe Photoshop Elements 12 Editor [1227]
    Path:                  /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/MacOS/Adobe Photoshop Elements 12 Editor
    Identifier:            com.adobe.pse12editor
    Version:               12.0 (12)
    App Item ID:           768610744
    App External ID:       192852631
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Adobe Photoshop Elements 12 Editor [1227]
    User ID:               503
    Date/Time:             2014-11-12 17:31:53.031 +0100
    OS Version:            Mac OS X 10.10 (14A389)
    Report Version:        11
    Anonymous UUID:        0315C57E-E64F-CD95-8347-D0D6B0ECFEDC
    Sleep/Wake UUID:       D1546A61-6A7F-47BF-80FF-D7779735687E
    Time Awake Since Boot: 35000 seconds
    Crashed Thread:        0  Dispatch queue: com.apple.main-thread
    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:       EXC_I386_GPFLT
    Application Specific Information:
    objc[1227]: Method cache corrupted. This may be a message to an invalid object, or a memory error somewhere else.
    objc[1227]: receiver 0x600002031ba0, SEL 0x7fff8cf07837, isa 0x1030f10a0, cache 0x1030f10b0, buckets 0x1002d3720, mask 0x861b0, occupied 0x1
    objc[1227]: receiver 32 bytes, buckets 0 bytes
    objc[1227]: selector 'path'
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_c.dylib             0x00007fff968a8172 strlen + 18
    1   libsystem_c.dylib             0x00007fff968ecf22 __vfprintf + 4887
    2   libsystem_c.dylib             0x00007fff969159cf __v2printf + 679
    3   libsystem_c.dylib             0x00007fff968eb756 _vasprintf + 569
    4   libobjc.A.dylib               0x00007fff8e5533bb _objc_inform_now_and_on_crash + 161
    5   libobjc.A.dylib               0x00007fff8e5522a0 cache_t::bad_cache(objc_object*, objc_selector*, objc_class*) + 210
    6   libobjc.A.dylib               0x00007fff8e5521cd objc_msgSend_corrupt_cache_error + 9
    7   com.adobe.pse12editor         0x0000000100899551 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 8467121
    8   com.adobe.pse12editor         0x000000010073d051 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 7040433
    9   com.adobe.pse12editor         0x0000000100744b72 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 7071954
    10  com.adobe.pse12editor         0x000000010073d3d8 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 7041336
    11  com.adobe.pse12editor         0x000000010073f8a9 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 7050761
    12  com.adobe.pse12editor         0x00000001007e8738 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 7742616
    13  com.adobe.pse12editor         0x00000001002af523 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2265731
    14  com.adobe.pse12editor         0x00000001002afb59 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2267321
    15  com.adobe.pse12editor         0x0000000100002df4 0x100000000 + 11764
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x00007fff8f31f22e kevent64 + 10
    1   libdispatch.dylib             0x00007fff97231a6a _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib         0x00007fff8f31e946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff93d114a1 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib         0x00007fff8f31e946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff93d114a1 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib         0x00007fff8f31e946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff93d114a1 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib         0x00007fff8f31e946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff93d114a1 start_wqthread + 13
    Thread 6:
    Thread 7:
    0   libsystem_kernel.dylib         0x00007fff8f319582 semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore 0x00007fff8f88a658 MPWaitOnSemaphore + 87
    2   MultiProcessor Support         0x000000011013e430 ThreadFunction(void*) + 61
    3   com.apple.CoreServices.CarbonCore 0x00007fff8f88a904 PrivateMPEntryPoint + 58
    4   libsystem_pthread.dylib       0x00007fff93d132fc _pthread_body + 131
    5   libsystem_pthread.dylib       0x00007fff93d13279 _pthread_start + 176
    6   libsystem_pthread.dylib       0x00007fff93d114b1 thread_start + 13
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 2
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 11487
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=353.6M resident=236.1M(67%) swapped_out_or_unallocated=117.5M(33%)
    Writable regions: Total=247.5M written=51.8M(21%) resident=73.1M(30%) swapped_out=0K(0%) unallocated=174.4M(70%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    Activity Tracing                   2048K
    CG backing stores                  2308K
    CG image                            128K
    CG shared images                    560K
    CoreImage                             8K
    CoreUI image data                   104K
    Image IO                             64K
    Kernel Alloc Once                     8K
    MALLOC                            140.6M
    MALLOC (admin)                       32K
    Memory Tag 240                     16.0M
    Memory Tag 242                       12K
    Memory Tag 251                        8K
    OpenCL                               16K
    STACK GUARD                        56.1M
    Stack                              16.7M
    Stack (reserved)                    520K        reserved VM address space (unallocated)
    VM_ALLOCATE                        73.1M
    __DATA                             40.8M
    __IMAGE                             528K
    __LINKEDIT                         90.3M
    __TEXT                            263.3M
    __UNICODE                           544K
    mapped file                        63.4M
    shared memory                         4K
    ===========                      =======
    TOTAL                             767.1M
    TOTAL, minus reserved VM space    766.5M
    Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.9 GHz, 8 GB, SMC 2.9f5
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.124.12.8)
    Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
    USB Device: My Passport 07A8
    USB Device: Hub
    USB Device: USB 2.0 Hub
    USB Device: USB Receiver
    USB Device: Apple USB SuperDrive
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: ML-2160 Series
    USB Device: Hub
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: iMac, Apple Inc., 23.4

    "Any suggestions for work-around on this?"
    No! 
    Not untill Mac and Adobe and Canon get their collective acts together.  Mac (Apple) has the bad habit of upgrading their stuff and not being forthcoming with the particulars given to 3rd party companies like Canon and Adobe.
    Besides the cost difference of Mac's the compatibility issues are it's worst features. 
    EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
    EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
    Photoshop CS6, ACR 8.7, Lightroom 5.7

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