Frequent run-time errors during audio recording

Question

While recording audio voice-over for a slide, I'll often do
several "takes" before finding the best one. All too frequently,
when I click OK, I encounter a run-time error that terminates the
Captivate 2 software. I've done the default installation on two
machines and encountered the same problem on both. Are other users
running into this problem as well? Any fixes / workarounds to
suggest? Is this problem fixed with Captivate 3?
Below is the message that appears.
Title Bar: Microsoft Visual C++ Runtime Library
Messaqe Text: Program: C:\Program Files\Adobe\Adobe Captivate
2\AdobeCaptivate.exe
This application has requested the Runtime to terminate it in
an unusual way. Please contact the application's support team for
more information.
Any input would be greatly appreciated. Thanks!

Answer 1

Hi folks,
The first thing I would do is to remove the .dat file that
can be found via the following path:
C:\Document and Settings\Username\Application
Data\Adobe\Adobe Captivate\
Rename the captivate_v20.dat to something like
Old_captivate_v20.dat and then start up Adobe Captivate.
If this doesn't address the problem then report this as a bug
using the
Adobe
Captivate Feature Request/Bug Report Form
Let us know how you get on.
Best - Mark