Frozen in "Do Not Disconnect" iTunes doesn't see iPod

I have never had one bit of trouble with my iPod until today. I plugged it in, the Do Not Disconnect comes up, the clock is frozen, no charging happening and iTunes doesn't see the iPod. I tried the "restart" and nothing is working. What do I do?
I haven't upgraded to iTunes 8.1 yet, would that help?
HELP!

OK, so I tried the Reset again. Still didn't work. THEN I saw this:
Tip:
+If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.+
Tried it again and now it's all better.

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Message was edited by: swissmac
Message was edited by: swissmac

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Frozen in "Do Not Disconnect" iTunes doesn't see iPod

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