Frozen screen and won't restore properly
Decided to transfer new songs onto ipod shuffle from itunes. When tried to listen absolutely nothing on ipod (past and present songs). Itunes told me to restore. I did and now keeps telling me to do this continually. When eject safely I have a message frozen on my ipod and I cannot switch it off. Message is "ok to disconnect" with a big tick. What do I do??
Have managed to turn it off finally but now I can't turn it on. Any answers about the restore problem??
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Iphone 4s frozen on connect to itunes screen and won't restore
help Please!
I've tried updating my iphone4s over the air (via wi-fi) and it didnt work, so i connected it to my hp laptop tp update via itunes to update it to ios6.1.2.
It advised me to backup my phone and started the update.
now, my phone is stuck in recovery mode and will not restore, with error 36 being the most frequent error popping up. Also errors 11, 9 and 3014 popped up during the multiple times i tried to update my phone.
i've tried the soft reboot of my iphone, turning off my firewall, restarting my computer, updating all the programs which need to be updated such as the computer and itunes, unistalling and reinstalling iTunes. NONE OF THESE WORK.
i've contacted apple which referred me back to microsoft to check ports 80 and 443.
still stuck with no solutions! help!Error 36 refers to security software interfering with the computer's connection to the apple update server
I've never seen error 11 and can't find it in any of Apple's support articles, but error 9 is a USB timing error and 3014 points to the phone not being able to quickly contact gs.apple.com (the apple update server)
To fix that last one,
These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Phone is Stuck on iTunes screen and won't Restore
Ok. I've been through this forum, website and even Google. I've litterally tried everything and am now so frustrated I could scream. Here's my problem. I tried to update my brand new out of the box iPhone 4S through iTunes (which yes, it's the latest version), it stopped and froze the phone. On restarting iTunes it told me the phone was in recovery mode and need to be restored, so I clicked the Restore button. It got maybe half way through the process then flashed me an Error 21 or something.
Here's what I've tried and all have FAILED:
- held the on/off/sleep button and "home" button for the 10 seconds and let go of both, nada
- held the on/off button and home button, letting go of the home button before the apple logo pops up, nada
- held the on/off button and home button, letting go of the on/off button, and continuing to hold the home button, nada
- went to windows > control panel > whatever, whatever > stopped apple mobile whatever > started apple mobile whatever > restarted itunes/connected phone, nada
- restarted computer, nada
- unselected all the duplicate songs, didn't seem to do anything...
sooo anyone have any bright ideas of how I can bypass the iTunes/USB screen it's frozen on and at least be able to access and USE my phone?!Hold down the Home and Power button to shut off the iPhone. Keep it disconnected from the computer. Then, hold down the Home for 20 seconds. Connect it to the computer while continuing to hold down the Home button. Wait for iTunes to say your iPhone is in Recovery mode. Then, restore.
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Ipod touch 2G is black screen and won't restore in Itunes (error 21)
I have aquired an Ipod touch 2g 16g that I was hoping to make a present to my daughter with. The device is I guess what is called "Black Screen of Death". I can't get any image to display on the Ipod when trying to charge (which it apparenlty accepts) the item or when trying to connect it to Itunes. Itunes recongizes the item in recovery mode, and attempts to restore the item and consistantly gives the error 21 message. I am using Windows 7 and have tried to restore the device on a laptop running Win XP with the exact same results. The screen will turn white during the process, and the machine will from what I have read and believe go into DFU mode, but it stops with error 21. I am a Noob and have googled and googled for a week now with no luck. I have tried the reinstallation of Itunes, all the updates to both Itunes and the machine, no security software, the works. I tried connecting it to older son's laptop running Win 7 which he uses for his Ipod 2g 32 gig without problems. My device was recognized on his machine, and he said on his Itunes he briefly saw songs on the device he did not have on his machine/device in his library before it hung again in the recovery mode loop. I have read different articles and tutorials on jailbreaking and tried loading just the 'oem" firmware from apple with Redsnow and thought i was successful. The device went through the process of white screen, several boots/dings of on my PC, and then an image appeared on the Ipod of "loading Jailbreak data". After a few moments/minutes it then began what I believe is displaying the "verbose" booting running the lines of text on the screen. I then notice it to stop and give me an error of something to the affect of init failed, and then a "lan error, watchdog timeout, giving up, a long pause, then quick scrolls down the screen and reboot back to white screen. Holding the power button or home/power button puts it right back to a black screen and in the Itunes recovery mode loop/error 21 again. Can anyone please help me resolve this issue before I pull what's left of my hair out. I would love to get this working for my daughter before her birthday. Thanks in advance to anyone who helps.
Common, no one has any ideas? Well, don't know if this will help, but here's some new data to process. I noticed that when I was trying to load the firmware with Redsnow w/o installing any options to include Cydia I got errors displayed on the Ipod such as WMR NAND format invalid; NANDLegacyFTL failed. Someone has got to know something. I would appreciate any ideas or thoughts from anyone with any idea. Thanks
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Ipod touch is stuck on connect to iTunes screen and won't restore settings.
So, I'll start from the beginning.
I wanted to update my twitter app, so i installed it but it took ages and so i pressed the home button and the top button at the same time. Then the apple logo appeared for over 30 minutes. The screen then went white and the 'connect to iTunes' screan appeared.
After connecting it to iTunes a box appeared saying iyune has detecehed an ipod in recovery mode. You must restore this ipod beofre it can be used with itunes. OS 5.0.1 Software Update So when i try to restore it the normal box comes up saying everything will be deleted. So i click ok, and another box comes up with iOS 5.0.1 Software Update. As i try to go through with this update when there are 8 minutes left to it my iPod automatically disconnectes itself and this message comes up again about the ipod is in recovery mode (above)
And now i dont know what to do as i cannot restore my ipod from my ipod or from my computer? I have tried re-starting it and i have the latest version of itunes.
Please help:)Maybe this:
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Above from:
http://support.apple.com/kb/TS3694 -
ITunes not opening when iPod is connected, and won't restore properly? Corrupted?
I have a 120GB iPod Classic. Has not been jail broken.
The problem:
The other day I connected my iPod to my laptop, but iTunes wouldn't open with it- it always opens iTunes. After finally opening iTunes and reconnecting the iPod to my laptop, it took 5-10 minutes for iTunes to realise that the iPod was in fact, connected. It then said it appeared to be corrupted and that I had to restore it. So I did. Numerous times. Each time I try to connect my iPod it takes quite a while for it to register with iTunes, but it always says it needs restoring- when I already did just before it connected again.
When the iPod isn't connected to the laptop it says there are "0 songs", "0 playlists" etc. But in settings it says that there is 111GB left. So all my content is still on there, it just isn't showing up.
This has happened previously, but I managed to fix it and my content appeared again. When I fixed it before, I was able to get into it via My Computer> etc, but now when I try to open it in windows explorer it says something along the lines of "Please insert storage device into Drive G". After this, it comes up with a window saying "You need to format Drive G: before you can use it. Do you want to format it?"
I can't even delete the folders manually in windows explorer because it's saying it needs to be formatted.
When iTunes finally decides to display the iPod, all it says in the side panel is "iPod" with the 'eject' button next to it. No "Music", "Movies" etc. The screen that comes up says my iPod is corrupted so I need to restore it.
I can't do anything with it. I've also tried to see what I can try to fix with it in disk mode, but that doesn't seem to do anything.
Is there any way to solve this problem? I've looked in forums online, but nothing seems to be working or able to do. I've scanned my iPod for any viruses (with Kaspersky Internet Security), and apparently it's clean. I will also be scanning my laptop for anything.
I've had the Classic for three years now. I have the latest iTunes, and I run Vista.after letting it sit for awhile my itunes finally decided to work, but it's running very slow, especially when i try to put any music from my library onto my ipod.
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My iphone5 was accidentally disconnected while updating OS8.2 in my MacBook Pro and now it's stuck with an apple logo on its screen and won't turn on or off. What should I do?
Connect to iTunes and restore. If you have difficulty, you may have to put the device into Recovery Mode. See the instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?
Let the battery fully darain. After charging for an least an hour try a reset and restore. Use Recovery mode if necessary.
If not successful, then time for an appointment at the Genius Bar of an Apple store. -
My iPhone 5c has a broken screen and won't let me swipe. I got a new iPhone 5c, but want my stuff to back up onto it. I haven't backed up my old one in over a year because there's not enough storage. How would I back up on iCloud to a Dell or Toshiba computer?
Hi Linda Loo Loo,
If you have backed up previously to iTunes on a specific computer, even if it has been a while, you may be able to still backup even if you are unable enter the passcode on your iPhone due to a damaged screen. You may find the following article helpful:
If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
When the backup and sync is complete, restore your device.
When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
Select your device in iTunes and choose the most recent backup of your device.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
- Brenden -
Just updated ipod touch to ios6 ipod crashed and won't restore
just updated ipod touch to ios 6. ipod crashed and won't restore just flashing screen black to white help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How do you fix a jalibroken ipod touch gen 3? My itouch has the apple skull on the powering up screen and won't do anything. Thanks-
Put it in DFU mode (Google it), and Restore it as new in iTunes.
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iPhone 4 crashed during ios update (5.0.1) and won't restore. anyone know how i can get my iPhone working again?
Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. See http://support.apple.com/kb/HT1808 for details.
Then you can restore your phone: http://support.apple.com/kb/HT1414 -
My IPad2 has a black screen and won't turn on. It worked perfectly last night and it is completely black this morning. It is fully charged.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
IPod has a blank screen and won't do anything?
I took out my iPod 5th gen to check the time and it was fine. Then I took it out 5 minutes later and it had a black screen so i clicked the home button. Nothing happened. I've tried the power button, the home button, holding down the power button, and plugging it into a charger and nothing has helped. It's still on a black screen and won't respond to anything I do. What should I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Alright, lets say I'm watching a video on youtube. If I switch tabs, the video from youtube will appear in my top left screen and won't go away. Or if I go to any other site or program and try to open a file from my computer, the video will pop up in the corner again and I won't be able to see anything I need to. This sounds like a glitch or something. I just need to know how to fix it.
Does this only happen on specific pages?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can try to disable notifications as a test (you may want to reverse this).
You can try to set the dom.webnotifications.enabled pref to false on the <b>about:config</b> page.
*http://kb.mozillazine.org/about:config
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