Frustrating

I am not a computer wiz by any stretch and especially with routers and ports.
I am trying to get iChat to work for my wife to chat with her friend in Ill.
First problem was that as soon as we logged on our AIM accounts we got kicked off immediately. We changed to port 443 and that fixed that problem.
Now when we try to video chat we get a random error every time. Some times the "no one responded" other times "not enough bandwidth". Errors -8 and -22.
She video chats with her mom all the time and they have no computer knowledge at all, they admit, and it worked the first time they ever tried.
I used all the tricks stated in the Ralph Johnsuk web site I found mentioned on the forums. I disabled the router firewall (DMZ) and OSX firewall. I have used Apple Contact Testers and they passed and worked fine. I opened all the required ports through port forwarding. I increased the streaming speed to 1.5 Mbps and used None in streaming bandwidth in iChat.
I feel like I have tried every combination of tricks I have read about. Mac stuff isn't supposed to be this hard. I have been using macs for 20 years and can get into things pretty deep. It's embarrassing that she got her end working without doing anything and I can't. She is on some type of router, she says. And now way she would know how to open or close ports like I have been trying. She used it right out of the box.
24" iMac, 4 weeks old. 2 GB ram, 256MB video card
10.4.9
Quicktime 7.1.6
iChat 3.1.8(v445)
Netgear wireless router, set up right from box
Comcast, Motorola surfboard modem
Any other suggestions?

I have turned off both firewalls and tried it and it still doesn't work.
We have no one else to try and chat with so we don't know if it works with anyone else. All we could try was Apple has three accounts set up that can be contacted. They worked but since no one is at the other end (all it does is play Apple commercials) I don't know how accurate a test it is.
Her friend on the other end is able to chat with her mom with no problems.
I haven't tried deleting the prefs yet, I will try that tonight. But we have tried using each of our personal AIM log ons and OSX accounts with no good results.
We are not using proxy to the best of my knowledge. Only thing we changed right away was from port 5190 to 443 because right out of the box we couldn't get on AIM through iChat. Almost everything else is stock Apple and router settings.

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    Feb 1 13:08:45 localhost kernel[0]: npvhash=4095
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    Feb 1 15:24:32 localhost kernel[0]: AppleIntelCPUPowerManagementClient: ready
    Feb 1 15:24:32 localhost kernel[0]: FireWire (OHCI) TI ID 8025 built-in now active, GUID 001b63fffe8a7584; max speed s800.
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    Feb 1 15:24:32 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
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    Feb 1 15:24:32 localhost kernel[0]: [Bluetooth::CSRHIDTransition] transition complete.
    Feb 1 15:24:32 localhost kernel[0]: CSRUSBBluetoothHCIController::setupHardware super returned 0
    Feb 1 15:24:32 localhost kernel[0]: AppleIntelCPUPowerManagement: initialization complete
    Feb 1 15:24:32 localhost kernel[0]: AppleYukon2: Marvell Yukon Gigabit Adapter 88E8055 Singleport Copper SA
    Feb 1 15:24:32 localhost kernel[0]: AppleYukon2: RxRingSize <= 1024, TxRingSize 256, RXMAXLE 1024, TXMAXLE 768, STMAXLE 3328
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    Feb 1 15:24:33 localhost kernel[0]: systemShutdown false
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    Feb 1 15:24:44 localhost kernel[0]: Atheros: mac 12.2 phy 8.1 radio 12.0
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    While working in Photoshop, sometimes when I go to place a file I get an error message that says "Could not complete your request because of a program error." It used to be that this error was fatal and I would have no other choice but to force quit out of Photoshop and restart it. We all know how incredibly time-consuming it is for Photoshop to open (especially 10-15 times in one sitting), and being in grad school, time is not something I have a lot of when I have deadlines and projects due.
    This error is still happening and for the same reasons; however, now I can still continue to work on my file, as long as I don't need to open a document or place an image...which doesn't help very much because I'm doing a lot of mockups and composites and need those functionalities. It happens probably 90% of the time when I try to place or open a document.
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    Until recently I had kept CS6 on my hard drive and would dig it out to use in place of CC when PSCC would crash; however, someone told me that having both versions was likely the cause for the crashes. After much hesitation, I finally uninstalled all of CS6 from my hard drive the other day (the right way, not into the trash can, since someone is inevitably going to ask that question) and I'm still having this problem, and now I don't have my CS6 version to fall back on and now I'm in a really bad spot.
    I apologize for all the rambling, but I'm really very, very frustrated with this error, and I had to do something while waiting for Photoshop to restart. Someone please help.

    MacOS 10.10? Yeah, Apple is working on that bug.  They already fixed the crash in the open/save dialogs, but have a few more problems to address with the open/save dialogs.

  • TS3899 When sending email from the Mail App or through other Apps, my default From: address will change when I enter a To: address.  This sometimes leads me to send the email from the wrong outgoing email account.  It is frustrating and poor design.

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    3rd party email addresses have to be deleted on every synmced mac product, although I have 1and1.co.uk and my imac updatetes the mails in that account from mac mail.
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    http://www.facebook.com/The.Cowboy.Party

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    I don't want to start a discussion. i need help. from an adobe tech support. please.
    i have followed the suggestions of dealing with a failed update and nothing works.
    this is high frustrating.
    i repeat: I DON'T NEED HELP FROM OTHER USERS. I WANT A TECH SUPPORT PERSON FROM ADOBE.

    Barbarajones what specific errors are you receiving when you try to apply the update?  Do you receive any specific errors?  What update are you trying to apply?
    If you are looking for direct support then please contact our support team at Adobe - Contact Support – Download and Installation.

  • My iPhone 4 will not sync my new voice memos from the "Voice Memos" app to my computer. This is frustrating, should not be so hard, can someone please help. I use PC with windows 7 with iPhone version 6.1.3 and iTunes most recent. Thanks.

    My iPhone 4 will not sync my new voice memos from the "Voice Memos" app to my computer. This is frustrating, should not be so hard, can someone please help. I use PC with windows 7 with iPhone version 6.1.3 and iTunes most recent. Thanks.

    In the Music tab of iTunes, do you have 'Include Voice Memos' checked?

  • Indesign XML support frustration, my worst customer experience ever

    Hi,
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    Does anyone know what support options I have to resolve and XML issue?  We are only able to render the first page of our XML driven catalog, then the job seems to complete without any complaint. We are using Indesign 5.0.

    Well, you could ask your question here! I hate XML but I can probably help you.

  • I just upgraded from i-tunes 10 to i-tunes version 11.1.3 in order to sync my i-phone.  All my libraries now come up now as one combined library, which makes it frustrating  and difficult to find my songs.  Can I have both the 10 and the new 11.1.3 on ?

    I had to upgrade  to i-tunes 11.1.3  from my old i-tunes 10  so that my i-phone could get synced to i-tunes. I used to have several i-tunes libraries on my computer for various subjects.  Like for movies, bird recordings, and  songs I wrote myself. Now when I open i-tunes all the libraries open up at once in one library, it is completely reorganized,  making it almost impossible to find my old songs, playlists, movies, etc.  I just got done organizing my libraries, and now its all confused and Im terribly frustrated. How can I get my old organization back, and is it possible to have several libraries again, or both the old and new i-tunes on the same hard drive? Anyone have any advice how to organize my new i-tunes ?

    What a waste of space to paste the code.
    Why not ask in the iLife > iPhoto forum where your question belongs.

  • Why is iTunes so frustrating and un-user friendly?

    Hi all,
    I switched from an android phone and table to the iPad and iPhone about 6 months ago and cannot believe how much easier to use they are. I've not had one single issue with Apple's hardware and honestly don't think I could live without my iPad, it's my TV, my library, my stereo, my PC. I use it for absolutely everything.
    However, iTunes for Windows is one of the worst pieces of software I have ever used. I have a 2.6ghz laptop with 8gb of ram running Windows 7. iTunes is constantly hanging up my system, crashing to the desktop, taking hours to do a simple sync and tonight I have encountered an issue where iTunes is refusing to import the mp3s I have asked it to.
    I have booked a call for tomorrow morning regarding the latter issue, but I really just want to know why iTunes isn't as good as their hardware. It really ruins my user experience with my Apple products. How can they get their hardware so right and their software so wrong? The maddening thing is that unless I jailbreak my products I have absolutely no choice but to use iTunes to get content onto my devices.
    I've done a Google search on iTunes problems and there literally thousands and thousands of people who have been experiencing these issues year after year. Funnily enough it appears to be Windows users that suffer the most, iTunes seems to run as you would expect it to on Macs.
    I'm so frustrated that if my play around with my friends new Google Nexus tablet goes well at the weekend I may sell my iPad and iPhone and return to android, that is of course if the Nexus can do what my iPad can do, and do it well.
    Does anybody have any suggestions on how to make iTunes work better or have any insight into the reason why Apple does not seem to be listening to the thousands of people complaining about the iTunes software? Any input would be very much appreciated.
    Thanks,
    A very frustrated and disappointed iPad lover!

    I totally agree. I have been an avid apple user, iPhones, iPad, iTouch, iMac and apple tv... until I get to try Samsung Note 4 and was surprised how easy to configure everything. Apple keeps on changing the set up for itunes in so many ways that busy people really don't have time to sit down and learn with it. My last iPad 4th Generation will be the last for this and will jump into Android. There are more problems that I don't have time to elaborate but if people will see the difference, they will surely give up Apple and jump into Android. The hardware quality of apple and the battery life has been noticeably diminishing. The issue on Audiobooks purchased has remained one of the problems for apple users. You can't just download the audiobooks you already purchased easily each time there is an update on the OS. I have done my research and I see a lot of people facing problems with this. If you want apple.. you should have the time to sit down and update always the software, learn the new things that keeps on changing for the better but most often conflicts with other applications that they need to ask you to download again the newest firmware and so on until you realize the gadget that is supposed to give you convenience and comfort is now taking so much of your time and will be part of your routine. On the other side, Android is not restricted... it is merely like an external gadget attached to your computer. And that makes a huge difference. I hope Apple will hear this and make iTunes not a requirement to transfer files from computer to your gadget. TIME is valuable to us as well, what is comfort and convenience if you spend most of your time attached to your gadget just because you need to keep up with it. A quarterly update or twice a year update with a specified date should be an answer to this... We should be in control of our gadgets and not be controlled by it. Apple is in control of the user... while Android users are not enslave with the gadget but controls on how we want to use them. Huge difference on that perspective.

  • Why can't i add playlists to my iPhone from my mac while they are connected? I keep getting the following message "some items (meaning all of them) were not transferred because iTunes match is enabled." This is incredibly frustrating.

    I keep getting the following message "some items (meaning all of them) were not transferred because iTunes match is enabled." when I try to drag and drop a playlist, song, or album to my iPhone. This was NEVER a problem before iTunes match or the last iOS update. So what is the deal? Why can't i just add music to my phone from the mac? There is space on the phone. The only way I have found to get the music i want to the phone is to have it download from the phone. This is not something i want to have to do: go through and manually add every album and recreate a playlist on the phone when its there on the mac. And, even more irritating, since the new update, when the phone is plugged into the mac i can't actually view from the mac what music is on the phone. This is incredibly frustrating and any help would be much appreciated in managing my music libraries for each device.

    Hi,
    You cannot manually manage music with match turned on on your iOS device. If you want to manage music manually, you will need to turn off match on your iPhone.
    Jim

  • I am frustrated i just downloaded itunes to my laptop and the purchased songs and they arent loading to my ipod?

    I am frustrated i just downloaded itunes to my laptop and purchased songs they arent downloading to my ipod.
    I have done many times in the past on my desk why is it working working?

    I'd try the following document:
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    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

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