FSRM Service not running and Quota Management not working in Server 2008 R2

Hi,
First of all, I would like to start from beginning. I installed File Server Resource Manager in our Windows Server 2008 R2. We were especially using it for Quota Management. And we aren't using C drive but instead F drive (different volume) for quota management.
Suddenly one day, it stopped working therefore, I assumed that maybe if I restart it would have worked but unlike Linux which usually works, it didn't work. Now I can't get my File Server Resource Manager to start.The error which I get can be seen below:-
File Server Resource Manager Service error: Unexpected error.
Operation:
   Checking the File Server Resource Manager global configuration store.
   Starting File Server Resource Manager Service.
Error-specific details:
   Error: CGlobalStoreManager::Install(), 0x80070005, Access is denied.
I did some research and there were very limited results but none of them worked.
I tried going into System Volume Information on both C drive and F drive. I tried going inside
SRM folder removing quota.xml and readding but to no avail. Finally, I removed the
File Server Role and reinstalled but it didn't really work. I still have the same problem.

Hi,
My first thought is also "System Volume Information" folder. So let's try the following steps again to make sure that it is fully tested.
Run the following commands. You can copy to a BAT file instead of manually run all commands:
cd \
takeown /r /F "System Volume Information" /D Y
icacls "System Volume Information" /grant Administrator:(F)
cd "System Volume Information"
takeown /r /F srm /D Y
icacls srm /grant system:(F)
cd srm
takeown /f quota.xml
icacls quota.xml /grant System:(F)
takeown /f settings
icacls settings /grant system:(F)
cd settings
takeown /f reportsettings.xml
takeown /f srmglobalsettings.xml
icacls reportsettings.xml /grant System:(F)
icacls srmglobalsettings.xml /grant System:(F)
icacls srmglobalsettings.xml /grant System:(F)
cd ..
icacls reports /grant System:(F) /inheritance:e /T /C
icacls reports/* /grant System:(F) /T
Then reboot and see the result.
If issue still exists, check if SYSTEM and local Administrators group have Full Control permission on all these folders:
C:\windows\tasks
C:\system volume information\srm
C:\windows\system32\srm
If you have any feedback on our support, please send to [email protected]

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Hello there!
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This question was solved.
View Solution.

Hello @GregPDesWHP,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your notebook computer is not powering on, and I would be happy to assist you in this matter!
In order to regain functionality of your computer once again, I recommend following the steps in this document on Computer does not start (Windows 8). If the issue continues after exhausting all of the steps in this document, I recommend contacting our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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8/23/14 11:58:50.088 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
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8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
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8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 11:58:50.090 AM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 11:58:50.091 AM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 11:58:50.113 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
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8/23/14 11:58:52.655 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
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8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
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8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 12:02:31.586 PM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 12:02:31.602 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 12:02:31.958 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 12:02:31.959 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 12:02:32.030 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 12:02:32.287 PM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 12:02:32.306 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 12:02:32.321 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
8/23/14 12:37:05.225 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 12:37:05.227 PM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 12:37:05.228 PM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 12:37:05.249 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 12:37:05.644 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 12:37:05.644 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 12:37:05.728 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 12:37:05.994 PM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 12:37:06.014 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 12:37:06.028 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
Please assist me on this
Best Regards
Hanuman

Hello Srivastav,
i am getting below problem in wily introscope log
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java.net.BindException: Address already in use: bind
at sun.nio.ch.Net.bind(Native Method)
at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:126)
at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAdaptor.java:59)
at com.wily.isengard.postofficehub.link.server.Acceptor.<init>(Acceptor.java:72)
at com.wily.isengard.postofficehub.link.server.ConnectionListenerFactory.create(ConnectionListenerFactory.java:31)
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at com.wily.isengard.postoffice.server.PostOfficeHubServer.startAllIncomingConnectionListeners(PostOfficeHubServer.java:235)
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at com.wily.introscope.server.enterprise.EnterpriseServer.initialize(EnterpriseServer.java:708)
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at com.wily.util.ALifeCycle.start(ALifeCycle.java:86)
at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:301)
at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:280)
at com.wily.introscope.server.enterprise.EnterpriseServer.start(EnterpriseServer.java:1444)
at com.wily.introscope.em.internal.Activator.startEM(Activator.java:116)
at com.wily.introscope.em.internal.Application.start(Application.java:27)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:193)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)
at org.eclipse.equinox.launcher.Main.run(Main.java:1236)
at org.eclipse.equinox.launcher.Main.main(Main.java:1212)
at org.eclipse.core.launcher.Main.main(Main.java:30)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:244)
at java.lang.Thread.run(Thread.java:662)
9/01/14 11:22:02.679 AM IST [INFO] [WrapperSimpleAppMain] [Manager.PostOfficeHub] Server listening for incoming default socket connections on port 6001
9/01/14 11:22:02.682 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Connection Initiator listening...
9/01/14 11:22:02.684 AM IST [INFO] [WrapperSimpleAppMain] [Manager.MMHotDeployEntity] Will monitor D:\usr\sap\CCMS\apmintroscope\deploy for new files every 60 seconds
9/01/14 11:22:02.685 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager started with management module warnings.
9/01/14 11:22:42.883 AM IST [INFO] [PO:main Mailman 1] [Manager.LoadBalancer] Loaded loadbalancing.xml
9/01/14 11:23:31.817 AM IST [INFO] [btpool0-1] [Manager] User "Admin" logged in successfully from host "localhost"
9/01/14 11:23:31.825 AM IST [INFO] [btpool0-1] [Manager] request.getContextPath() /webview
9/01/14 11:23:31.826 AM IST [INFO] [btpool0-1] [Manager] Login event Admin 1667ryb11leum 10.1.0.133 true
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9/01/14 11:51:30.063 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409077800000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.064 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409423400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.066 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409337000000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.067 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409250600000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.088 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1406831400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.089 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1408991400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.090 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1408905000000.data seems to be OK - not sure what to do with append inputs
Please help me to sort this issue,
Best Regards,
Hanuman Chinthalwar

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Message was edited by: b noir

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WHEN I CONNECT, THROUGH USB CABLE, MY IPHONE TO THE MAC BOOK PRO, THE ITUNES APP STOP RUNNING AND I CAN NOT SYNCRONIZE THE IPHONE

I have an iphone 4, iOS 7.1.2
Mac book pro 13in Mid 2012, with OS X VERSION 10.9.4, Processor speed 2.9 Ghz, Memory 8GB 1600MHz DDR3, Intel core i7, Storage capacity 750 GB, 650 GB available.
WHEN I CONNECT, THROUGH USB CABLE, MY IPHONE TO THE MAC BOOK PRO, THE ITUNES APP STOP RUNNING AND I CAN NOT SYNCRONIZE THE IPHONE.

Hello skkmmayer,
That is probably a lot of stuff you do not want on your iPhone. So this can be handled a few different was. For you current situation, you can delete the apps directly on your iPhone by holding on the app until it starts to jiggle and then tap on the X of all the apps that you do not want. The second thing you can do is before you sync with iTunes, look at the app section on your iPhone to know what gets transfer to it and you can deselect items that you do not want. Lastly, if you download content on your iPad and it is a universal app, you can actually download it directly to your iPhone by looking at your past purchases and download it directly from the App Store. Check out the articles below for more information if need further assistance.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
iTunes 11 for Mac: Sync and organize iOS apps
http://support.apple.com/kb/PH12115
Download past purchases
http://support.apple.com/kb/HT2519
Regards,
-Norm G.

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Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
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Resolve these most common issues:
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    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

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