FTP Receive port not pulling files

I configured FTP receive location to pull files from FTP server. It is not pulling files and not even giving any error in event log and also provided log file location in properties.
It is not doing any thing in Production server (Biztalk 2013 (Standared edition),64bit) but same FTP configuration is pulling files in my Development system (Biztalk 2013 Developer edition).
Can any one help me how to resolve this issue.

Try the following:
Disable and enable the FTP Receive location. This could sometime help the configuration to refresh itself.
Restart the host instance to which the  FTP Receive location configured to.
Give a wrong password, and see whether you get any warning or any eventlog entries.
Use any network tracing tools like WireShark which help you to trace the event happening.
Ensure you're firewall/or remote server from where you're trying to poll for the message is not blocking the file transfer. Sometimes, firewall or any network issue blocks are not reported back to FTP adapter so that it can log it as error/warning. So ensure
its not an issue due to any network related thing.
If this answers your question please mark it accordingly. If this post is helpful, please vote as helpful by clicking the upward arrow mark next to my reply.

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