Full Screen background trouble

Hi,
I'm trying to publish a Captivate 4 project to EXE with the Full Screen setting on.
In the skin editor border tab, a very light grey is selected as background colour, but the customer wanted me to change this: It should now use an html file instead. The customer told me to put this in the adobe/captivate4/publish/templates folder and replace the standard.html there.
No matter what I do though (replace, not replace), I always simply get a black background. Does anybody know how to solve this? I mean, it should never be black anyway, as a grey is selected...
Happy to try anything!
Julia

Hi Julia and welcome to our community
EXE and HTML are sort of mutually exclusive. I'm not sure if changing anything in the Publish/Templates folder would change a thing in the EXE output.
As for why you are getting a black background, that's a bit of a mystery. You say that you have selected a light grey for the HTML background color? It's been my experience that whatever you select for the "HTML Background Color" is also used for the EXE background if you are using the full screen option and the project is smaller than the full screen.
Perhaps try choosing a really wild color like Hot Pink. Then publish and see if the background now changes from Black to Hot Pink. Sometimes you find that a radical change like that will finally work where it failed otherwise. Then again, it could be a wasted effort. But certainly won't hurt to try.
And as I was typing this, it occurred to me that perhaps you could be thinking of something different when you say "Background Color". What I'm referring to is the color that surrounds the Captivate movie if it doesn't fill the screen, NOT the background of the Captivate movie itself. Like the image below:
Cheers... Rick
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