Function keys on new wired keyboard for old iMac don't workdon't work

Apple replaced my original wired keyboard when keys had stopped working, but with the new wired keyboard the function keys don't work as the symbols on them indicate.  My concern is F10-F12 which are supposed to control volume.  F10 shows all open windows; F11 romoves open windowns from screen; F12 shows ttime, date, temperature, etc, like the top button on the mouse.  I have tried suggested ways to fix this through System Preferences, Keyboard/Mouse but none works.
Can anyone solve this problem for me?

I have the exact same problem.  My old keyboard unfortunately died after spilling fluid onto it.
I purchased the same keyboard today.
Everything works with it except I have the same problem as described here:  "
My concern is F10-F12 which are supposed to control volume.  F10 shows all open windows; F11 romoves open windowns from screen; F12 shows ttime, date, temperature, etc, like the top button on the mouse.  I have tried suggested ways to fix this through System Preferences, Keyboard/Mouse but none works.
Can anyone solve this problem for me?"
Please help. This is frustrating.

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