G470 Bluetooth not listed under Device Manager and not working

Hi,
Can someone teach me how to solve my G470 problem?
Its Bluetooth is not listed under Device Manager and I can't find it anywhere.
Before that, it isn't working at all.
Thanks
Solved!
Go to Solution.

hi athirah11,
Welcome to the Lenovo Forums.
Can you try the following:
1. Press the Windows key‌ +R, type devmgmt.msc and press Enter. On the Device Manager, click View > Show hidden devices and check if the Bluetooth device is being listed.
- Link to picture
- Link to picture
2. If the bluetooth device shows up under the Device Manager, do the following:
    a. Under Control Panel > Programs, uninstall the Bluetooth driver/software (reboot if necessary)
    b. Run the Bluetooth Driver Installer
     -  this will identify the type of Bluetooth Device installed on the system (eg. Qualcom Atheros, Intel, etc.) and it will install a generic Bluetooth driver. If successful, the Bluetooth device and its components should now appear normally under the Device Manager.
If the bluetooth device still doesn't show up, can you provide the model number of your G470 (eg. 59xxxxxx) fur further checking.
Let me know how it goes.
Regards
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