Game wont work on my desktop

i got a new desktop and a game wont work on it. it says a serious error has occurred. but it will play on my laptop with the exact same version of windows can anyone help me?

Hi,
What would HP PC, operating system and video card are you using?
What version of Windows are you using on the desktop and the laptop?  32 bit or 64 bit?
Be sure that you have the latest version of DirectX 9 installed.
Also, check with the game manufacturer for patches and updates.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

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