Generated Webhelp Navigation Book Links fail

Robohelp HTML 9.0.1.232
Word 2010
WebHelp - custom template
Each time i generate a project with two linked word files, book links randomly fail. There is no pattern as to which book link will fail on each generation. Sometimes one fails, sometimes more than one.
By fail, i mean clicking the book link does not activate the page.
Any ideas why this might be happening?
TIA
Rob

Hello again
While it certainly wouldn't hurt to clear the CPD file, I'd be surprised to discover it makes any real difference.
Question here. This one is a huge "gotcha" with mixing Word and RoboHelp this way. Do any of your Headings (which should end up being converted to individual topics) have any odd characters?
Note that when I say "Odd Characters" I mean any character other than A-Z, a-z, the underscore ( _ ) or 0-9. Quotes count as an odd character as do things like the shifted numbers ( !@#$%^&*()+ ). If so, I'm going to say that this is where your issue lies. While it's fine to use those characters in Word, they may wreak havoc when used as a file name.
Cheers... Rick
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Jim Dages
Business Professional Technician III
University of Colorado, Payroll & Benefit Services
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Denver, CO 80203
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Hi there
When you visited the page where you downloaded, I'm guessing you failed to also take a look at the link on the page designed to help with this?
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
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Generated Webhelp Navigation Book Links fail

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