GenericSoapPort updating DB tables

Question

Hello! I need to design/implement the following: We are setting up SOA workflows for our Document Management system, and during the workflow actions, SOA will need to directly update UCM tables with the history of actions that users will do on the documents: for example, if the document is Approved, Moved on to the next Approver,  at what time, and the other information.  The general explanation - SOA needs to write the history of what had happened into our UCM/ECM Database. For this, I am thinking to use GenericSoapPort, which will then use the custom UCM service that will trigger the custom Query which will update the tables. Do you think the above is fine? If yes, can you please help with flashing out the details of the custom service and the custom query? For example, here is my custom service:
<tr>
  <td>EUM_WORKFLOW_UPDATE_ACTIONS</td>
  <td>Service
  3
  null
  null
  null<br>
  null</td>
  <td>2:IdocHistory:::null</td>
</tr>
And here is the query:
<tr>
  <td>IEumWorkflowActions</td>
  <td>NSERT INTO EUM_WORKFLOW_ACTIONS(WORKFLOWACTION, WKFACTIONDATE)
  values("Approve", "20-SEP-13")</td>
  <td></td>
</tr>
Something is NOT working correctly - the logs say it is the query syntax, however the message is very general.
When I try to test the service via EM console, I use this XML to test the service:
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body xmlns:ns1="http://www.oracle.com/UCM">
    <ns1:GenericRequest webKey="cs">
      <ns1:Service IdcService="EUM_WORKFLOW_UPDATE_ACTIONS">
        <ns1:User></ns1:User>
        <ns1:Document>
        </ns1:Document>
      </ns1:Service>
    </ns1:GenericRequest>
  </soap:Body>
</soap:Envelope>
Any thoughts on the above constructs? Perhaps I need to pass some parameters? Thank you for your help! Anya

Answer 1

Anya,
first of all, there is a typo: NSERT INTO EUM_WORKFLOW_ACTIONS(WORKFLOWACTION, WKFACTIONDATE)  values("Approve", "20-SEP-13") is missing "I"
Before you call the service via SOAP, you can do it directly in UCM via ...cs/idcplg?IdcService=EUM_WORKFLOW_UPDATE_ACTIONS
Finally, I don't quite get the purpose of this exercise:
a) the service will always insert the same values (I guess this will change in the future)
b) who, or which program will read the values from the table? Note that you have the full history available in SOA, and now, you are copying a part of it to the UCM database. Why don't you allow UCM users, if they need this information, to get data directly from SOA?