Gentlemen, i am not able to sync all my contacts on my iphone to Microsoft outlook. i have 396 contacts on my iphone and only 385 in my outlook. can you please help?

Question

gentlemen, i am not able to sync all my contacts on my iphone to Microsoft outlook. i have 396 contacts on my iphone and only 385 in my outlook. can you please help?

Answer 1

Hi Kinnera2740,
On the old phone go into Settings > Mail, Contacts, Calendars.  Are there any email accounts listed here?  Such as Google, Yahoo, Hotmail, etc?
If so, tap on each of them and check the 'Contacts' option.  If it is turned on, this means that contact syncing is enabled for that account and that your contacts may already be synced to that mail account.
Also check Settings > iCloud and look for the 'Contacts' option.  Is it enabled?  If so, then it is possible that some contacts could be synced to your iCloud account as well.  You can check to see which contacts are in which account by going to the Contacts app on your old phone and pressing the 'Groups' button in the top left corner.  You may see several groups here.  Uncheck all groups and then check each group one at a time to check and see how many contacts are synced to each account.  You may need to add the same mail accounts to your new phone and enable contact syncing to have the contacts from the mail servers sync down to the new phone.