"Get Info" Issues when updating music without prefilled artist name, album name,etc

Hi there, trying to change track information such as artist, album name etc...when i do this, it allows me to change it on the get info tab, but then when i save it, it doesn't actually save and reverts back to no info and then in itunes, i cant sort by artist. it only has the track names way at the bottom with the track numbers and they are all mixed up with other like tracks...also, when i add a complete album, i cant actually change individual tracks at all under the get info tab. i have to select all of those tracks on that album under the recently added tab and then attempt to change them. when i do the individual tracks, it is not changeable at all. please help!
dennis

See Repair security permissions for iTunes for Windows.
tt2

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